Client coordinator Work, Jobs in Coalville, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Administrative experience
- JavaScript
- In-person
- Free parking
- Annual leave
Quick apply
6d
Project Coordinator - Event Production
Inizio Engage XD —Ashby-De-La-Zouch
- Hybrid work
- Project management
- Annual leave
- Life insurance
Project Coordinator - Part Time
Fusion Electrics Ltd —Leicester
- £25,000 - £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Client Care Coordinator (FTC)
IVC —Derby
- Part-time
- Communication skills
- Annual leave
- Employee discount
Ocean Export Coordinator - 9 Month Maternity Cover
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Live Entertainment Coordinator
Ultimate Artistes Ltd —Hinckley
- £27,000 - £32,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Time management
- Free parking
- Flexitime
Quick apply
2d
Gatehouse Operative
IT Fleet Automotive Limited —Loughborough
- £31,590 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
2d
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
12d
Compliance Coordinator
JLL —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Trainee Project Coordinator
Vocal Views Ltd —Derby
- £19,094.40 - £26,000.00 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Project Support Coordinator
Gleeds —Nottingham
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
- Employee assistance programme
6d
Appointment Coordinator
Venture Franchise Services —Leicester
- £8.60 - £12.50 an hour
- 8 hour shift
- Front desk
- Store discount
- Profit sharing
Inventory Coordinator
GXO Logistics —Rugby
- £26,275.08 a year
- Communication skills
- Annual leave
- Employee assistance programme
Facilities Management Coordinator
FS Facilities Management —Leicester
- £38,000 - £42,000 a year
- Full-time
- Microsoft Office
- Project management
- Driving
- Free parking
Quick apply
6d
Groups & Events Coordinator
Delta Hotels by Marriott Breadsall Priory —Morley
- Full-time
- Hospitality
- Hotel
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
6d
Marketing Coordinator
Exco Design and Marketing Solutions Ltd —Nottingham
- £27,000 - £33,000 a year
- Full-time
- Social media management
- English
- In-person
- Life insurance
- Sick pay
Quick apply
11d
Samples Coordinator
Geodis —Leicester
- Full-time
- Microsoft Excel
- Driving
- Warehouse experience
3d
Sales and Events Executive
Sodexo —Nottingham
- £32,000 - £34,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Free parking
- Employee assistance programme
Quick apply
5d
Data Coordinator
ISS Facility Services —Birmingham
- Microsoft Excel
- Data analysis skills
- Maintenance
Quick apply
13d

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client coordinator jobs near coalville, lec

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
6 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Administrative experience
JavaScript

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client coordinator jobs in coalville, lec

Inbound Customer Service & Booking Coordinator

Project Coordinator - Event Production

Project Coordinator - Part Time

Client Care Coordinator (FTC)

Ocean Export Coordinator - 9 Month Maternity Cover

Live Entertainment Coordinator

Gatehouse Operative

Commercial Support Coordinator

Compliance Coordinator

Compliance Coordinator

Trainee Project Coordinator

Project Support Coordinator

Appointment Coordinator

Inventory Coordinator

Facilities Management Coordinator

Groups & Events Coordinator

Marketing Coordinator

Samples Coordinator

Sales and Events Executive

Data Coordinator

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