Customer service representative Work, Jobs in Lydney, Gls (with Salaries)

Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Customer service
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
6d
Junior Customer Service Advisor
Home Leisure Direct Ltd —Thornbury
- £26,600 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Assistant (UKI2)
VSE AVIATION —Lydney
- From £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Service Advisor – Courier & Logistics
Priority Express Couriers Ltd —Bristol
- £28,730 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Services Agent
Dawley Services Limited —Ross-on-Wye
- £26,032.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Life insurance
Quick apply
2d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
12d
Customer Service Advisor (Metering)
Ecotricity —Stroud
- £25,550 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
4d
Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
5d
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
12d
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
William Hill —Avonmouth
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
MRO Customer Support Administrator
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
- Employee assistance programme
Customer Care Consultant - Mat Cover
ELEMIS —Bristol
- £28,122 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
William Hill —Bedminster
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
9d
Customer Service Team Leader
Paddy Power —Cheltenham
- From £13.25 an hour
- Employee discount
- Sick pay
Customer Care Consultants – Christmas Temps x 10
ELEMIS —Bristol
- £13.45 an hour
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Road Logistics Customer Service Specialist
Kuehne+Nagel —Bristol
- Hospitality
- Customer service
- Organisational skills
- Employee assistance programme
Part-Time Customer Service Advisor (Driver Care)
Ayvens —Bristol
- £27,030 a year
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Customer Service Advisor (Fleet Care)
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
5d
Client Services Administrator - 12 Month Fixed Term Contract
Ecosurety —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
10d

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customer service representative jobs near lydney, gls

Senior Customer Service Representative - FM Helpdesk

Equans -
Bristol

Apply Now

Job details

Permanent | Full-time
6 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Maximo
Customer service
Supervising experience
IT
Communication skills

Full job description

Senior Customer Service Representative - FM Helpdesk

Offer ID:

88924

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans has an exciting opportunity for a Senior Customer Service Representative - FM Helpdesk to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 40 hours per week, 5 days from 7. Shift times are 7.5 hours per day between 07:00 and 19:00. Please note this role involves working one weekend in every three. On offer is a competitive salary and benefits package.

Purpose of the role

The role is based at Southmead Hospital Bristol, working closely with the Operations team. The role involves supervision of a demanding Facilities helpdesk serving an 800-bed acute hospital.

What will you deliver?

To supervise the FM Helpdesk service
Ensure calls are answered within SLA metrics
Jeopardy management of reactive and planned maintenance tasks.
Support the Performance manager in the Management of the Maximo CAFM system
Point of escalation between helpdesk and engineering supervisor
Monitor performance of the helpdesk staff including appraisal, absence and disciplinary
Contact relevant subcontractor and co-ordinate site visits
Raise Purchase Orders, invoicing, and other ad-hoc administration support to the department
Working 40 hours per week, 7.5 hours per day between 07:00 and 19:00, 5 days from 7 with a 30 minute unpaid break

Who are we looking for?

Must have prior experience supervising a team
Excellent customer service ideally in a helpdesk environment
Knowledge of a CAFM system desirable – Maximo
Excellent communication skills, both oral and written
Able to work as part of a team and autonomously
Must have good IT skills (able to use email, management systems, databases)
Well organised and able to prioritise workload
Good timekeeper and reliable
Able to work under pressure and to deadlines

What can we offer you?

24 days annual leave (+ public holidays)
Life Cover equivalent to X1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app
Opportunities for career advancement and professional development.
Supportive work environment with a focus on teamwork and collaboration.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, Green Network, Veterans & Reservists Network, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Bristol United Kingdom

Apply Now

Refine Your Search

customer service representative jobs in lydney, gls

Senior Customer Service Representative - FM Helpdesk

Junior Customer Service Advisor

Customer Service Assistant (UKI2)

Customer Service Advisor – Courier & Logistics

Customer Services Agent

Customer Service Advisor

Customer Service Advisor (Metering)

Digital Customer Service Advisor

Customer Experience Agent

Customer Service Advisor

Customer Service Representative

MRO Customer Support Administrator

Customer Care Consultant - Mat Cover

Customer Service Team Leader

Customer Service Team Leader

Customer Care Consultants – Christmas Temps x 10

Road Logistics Customer Service Specialist

Part-Time Customer Service Advisor (Driver Care)

Customer Service Advisor (Fleet Care)

Client Services Administrator - 12 Month Fixed Term Contract

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