Billing coordinator Work, Jobs in Mitcham, Gtl (with Salaries)

Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Operations Coordinator – Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
10d
Polish-Speaking Office & Operations Administrator — Stable Long-Term Role
ON THE SPOT BROKER LTD —Staines-upon-Thames
- £28,000 - £34,000 a year
- Overtime
- CRM software
- Oracle
- ERP systems
- Free parking
Quick apply
Account Coordinator
JLL —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Partner Operations Coordinator
Dow Jones —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
Cluster Groups, Conference and Events Coordinator
Hilton —Watford
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
10d
Medical Secretary / Practice Coordinator
KBS Marwah —London
- £28,000 - £32,000 a year
- Overtime
- GP surgery experience
- English
- Administrative experience
Quick apply
GP/Health Centre Private Patient Coordinator
HCA Healthcare UK —London
- £32,792 - £34,614 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
4d
Senior Mobility Specialist - UK
Remote —London
- £54,900 - £61,750 a year
- Remote
- English
- Relocation assistance
- Annual leave
Senior Project Manager
EVERSANA INTOUCH —London
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
Receptionist/Treatment Coordinator
Pond Square Dental Practice —London
- £27,500 - £35,200 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
3d
Versioning Producer - FTC Parental Leave Cover
DMS —London
- English
- Organisational skills
- Contracts
Quick apply
9d
Lead Contract Support
CBRE —London
- Full-time
- Management
- English
- Leadership
Senior Project Manager - Auto
Strata —London
- Full-time
- Hybrid work
- Management
- Project management
- Travel
- Annual leave
Quick apply
Client Relationship Coordinator (Client Onboarding and Invoicing)
Withersworldwide —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Billing Coordinator - 12 months FTC
Fora Space Limited —London
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
7d
Procurement Operations Coordinator
Smart Pension —London
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Partner Operations Coordinator
News Corp —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
14d
Legal Compliance & Billing Operations Coordinator
Zaiwalla & Co —London
- £40,000 - £43,000 a year
- Hybrid work
- No degree
- Communication skills
Quick apply
Commercial Support Coordinator
Frankham —London
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
- Work from home

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Customer Experience Coordinator

Splend -
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme
Private medical insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Organisational skills
IT
Communication skills

Full job description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

You’re able to stay calm when someone else is upset. You don’t take it personally and you like helping work through a problem.
You take pride in following through on the small details. Logged notes, completed follow-ups, no loose ends.
You want a hands-on role where no two days are the same, working face-to-face with customers from all walks of life.

About the role

The InLife Coordinator at Splend is a face-to-face position that plays a crucial role in maintaining and enhancing customer relationships post-sale. This position is responsible for ensuring that all day-to-day hub operations related to customer management run smoothly.

As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer inquiries. Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

What you'll be doing

Handle daily customer issues including accident damage, warranty claims, and terminations with professionalism and empathy through face-to-face interactions and handling customer walk-ins.
Manage emotionally charged discussions around billing, repairs, and contract breaches calmly and clearly.
Conducted vehicle damage inspections and accurately documented findings.
Identify and resolve issues early to prevent escalations and contract terminations.
Explain next steps, responsibilities, and costs fairly and consistently to customers.
Manage the customer lifecycle post-onboarding through to contract end, ensuring timely follow-up.
Record all interactions and updates precisely in CRM and vehicle systems including Zoho, Microsoft Excel, and Microsoft Outlook to maintain accurate customer records and manage daily tasks.
Work closely with fleet and sales teams to coordinate vehicle inspections, repairs, and service issues.
Organise and manage customer walk-ins and appointments, providing calm, solution-focused support.
Perform all related admin tasks to maintain smooth account management and policy compliance.
Ensure customer adherence to contracts and company policies with a balance of firmness and empathy.
Processed insurance policies and ensured compliance with company procedures.
Coordinated and executed booking processes, ensuring appointments were scheduled accurately and efficiently.
Work a Tuesday to Saturday schedule, demonstrating flexibility and reliability to meet business and customer needs.

What you'll bring to Splend

Ability to multitask and thrive in a fast-paced retail environment.
Excellent problem-solving abilities with a customer-focused approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experience.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism, empathy and a calm demeanor.
Full UK license required. You'll be based at our Cricklewood Hub and work weekends as per the roster.

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDFD6️ Annual leave: 25 days + bank holidays

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDCD6 Dedicated Learning & Development platform

❤️‍\uD83E\uDE79 Private Health Insurance and Monthly Wellness Allowance

\uD83D\uDCAD Employee Assistance Program

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

billing coordinator jobs in mitcham, gtl

Customer Experience Coordinator

Operations Coordinator – Monday to Friday

Polish-Speaking Office & Operations Administrator — Stable Long-Term Role

Account Coordinator

Partner Operations Coordinator

Cluster Groups, Conference and Events Coordinator

Medical Secretary / Practice Coordinator

GP/Health Centre Private Patient Coordinator

Senior Mobility Specialist - UK

Senior Project Manager

Receptionist/Treatment Coordinator

Versioning Producer - FTC Parental Leave Cover

Lead Contract Support

Senior Project Manager - Auto

Client Relationship Coordinator (Client Onboarding and Invoicing)

Billing Coordinator - 12 months FTC

Procurement Operations Coordinator

Partner Operations Coordinator

Legal Compliance & Billing Operations Coordinator

Commercial Support Coordinator

I want to receive the latest job alerts for billing coordinator in mitcham, gtl

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You'll be excited to work in this role if...

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What you'll bring to Splend

Benefits & Support

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