Reservations Work, Jobs in Manchester, Eng (with Salaries)

Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
Night Front of House Receptionist 4 on 4 off
Supercity Aparthotels —Manchester
- £28,823.34 a year
- Full-time
- Microsoft Word
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Guest Service Assistant
Holiday Inn Express Manchester Arena —Manchester
- £13.44 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
1d
GROUP RESERVATIONS MANAGER
RAMONA & The Firehouse —Manchester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Training & development
Quick apply
GiGi Manchester - Reservations Manager
GiGi Manchester - Reservations Manager —Manchester
- Up to £13.50 an hour
- Part-time
- Restaurant
- Communication skills
Quick apply
Weekend Hotel Receptionist 16h
Crowne Plaza Manchester —Manchester
- £13.44 an hour
- Overtime
- Hospitality
- Hotel
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
Receptionist - Casual
Dalata —Salford
- Full-time
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
20h
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Employee assistance programme
Guest Service Agent
Aloft By Marriott Manchester —Manchester
- Weekend availability
- Hospitality
- Hotel
- Front desk
Quick apply
Concierge
Aloft by Marriott Manchester City Centre —Manchester
- £12.71 an hour
- Weekend availability
- Maintenance
- Hotel
- Programmable logic controllers
Quick apply
1d
Personal Assistant
Joshua Durcan —Manchester
- £20 - £30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Care experience
- Research
- Flexible schedule
Quick apply
3d
FOH Host
Tangerine MCR —Salford
- From £12.71 an hour
- Part-time
- Bar
- Organisational skills
- Front desk
Quick apply
Front Office Supervisor (Receptionist) - Fixed Term
Mercure Manchester Piccadilly Hotel —Manchester
- £13.71 an hour
- Full-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee assistance programme
Quick apply
Host (30 Hours)
Sexy Fish Manchester —Manchester
- Full-time
- Bar
- Organisational skills
- Front desk
- Language training provided
- Employee assistance programme
Quick apply
1d
Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor - Cruise & Tours
dnata Travel —Leyland
- Full-time
- Communication skills
- Free parking
- Annual leave
9d
Senior Meeting & Events Executive
Holiday Inn Manchester City —Manchester
- Full-time
- Hotel
- Employee discount
Quick apply
Bar Host
SPHC —Manchester
- Overtime
- Bar
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
12d
Business Travel Consultant
Gray Dawes Group —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Employee assistance programme
Quick apply
Guest Service Assistant
Hampton By Hilton Blackburn —Blackburn
- Part-time
- Hotel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Central Reservations & Events Agent

Mollies -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Health & wellbeing programme
Discounted or free food
Employee discount
Referral programme
Sick pay

Qualifications

Accommodation booking
Guest services

Full job description

Job Ref: MOL1492

Branch: Mollie's Motel Diner Manchester

Location: Mollie's Motel Diner Manchester , Manchester

Salary/Benefits: £28,000 per annum

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days out of 7 with weekends included. Working hours between 08:00 - 20:00 on a rota basis.

Hours per week: 40

Posted date: 19/08/2026

Closing date: 19/09/2026

WE ARE MOLLIE'S

Innovatively designed by Soho House, Mollie’s is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie’s was born in America – an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We’ve borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there’s nothing old-school about Mollie’s. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie’s has already been named as the ‘Best Budget Hotel’ in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food Drink Awards, and was awarded the Catey Award for Best Use of Technology.

Following the success of its first sites in Oxfordshire and Bristol. Mollie's Manchester opened it's doors in late 2025. A further ten locations are already earmarked as part of the immediate expansion plan to forge a new ‘budget-luxe’ sector in the travel and leisure industry.

Mollie’s is now seeking a Central Reservations Events Agent looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.

OUR PEOPLE

The Mollies’ team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie’s and love to work collaboratively as a team to enhance the guest experience at every opportunity.

We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.

You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.

Mollie’s is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie’s.

POSITION OVERVIEW

To provide exceptional service to guests and partners by handling all reservation enquiries, group bookings, room allocations, and related administrative tasks. This role supports the smooth operation of the central reservations function, ensuring accuracy, consistency, and brand-standard communication across all booking channels.

KEY RESPONSIBILITIES:

Guest Reservations Enquiry Handling

Respond promptly and professionally to all booking enquiries via phone, email, Socials, booking engine, and third-party platforms (OTAs, travel agents).
Provide accurate information on availability, rates, and services, in line with brand
Ensure all guest communications are clear, timely, and aligned to tone of voice
Process amendments, cancellations, and special requests efficiently and

Group Booking Administration

Support the administration of group bookings including corporate reservations, tour groups, and event- related stays.
Manage rooming lists, block allocations, confirmations, and payment schedules as
Liaise with site teams to coordinate group requirements and ensure accurate

Room Allocation Daily Booking Management

Assist with daily room allocation (“picking washing”), ensuring guest preferences, VIPs, access requirements, and interconnecting rooms are accounted for.
Update allocations in response to cancellations, amendments, or operational
Maintain accuracy across the PMS and ensure records reflect live occupancy

Accounts Receivable Booking Support

Process deposits, payments, proformas, and virtual cards in line with company finance
Maintain accurate records for all prepaid and credit
Assist with reconciliation of OTA and agent bookings, flagging any discrepancies to the Reservations Manager.

OTA Travel Agent Liaison

Handle booking changes, cancellations, and guest messaging from OTAs and travel
Ensure all communications and updates are logged accurately in the system
Support consistency across rate plans, availability, and booking policies as directed.

Documentation Process Adherence

Use approved templates, scripts, and SOPs when handling reservations and guest
Maintain booking documentation and audit trails in line with brand and operational standards
Contribute feedback to help improve processes and workflows within the reservations team.

BENEFITS

Salary £28,000 per annum
Mollie’s Career Pathway programme including Paid qualifications
Enhanced Company Maternity, Paternity and Adoption leave
Company sick pay
Hospitality Rewards (Discounts Platform)
Celebration Day- additional day of leave after three years of service
Complimentary meal every shift
Unlimited free tea, coffee, and soft drinks every shift
Discounted food and accommodation
24-hour access to our wellness programme
Discounts on GHD and Cowshed products
Length of Service Rewards
Monthly awards scheme
Up to £500 refer a friend scheme
Birthday Reward

An iconic building, a vibrant city… discover Mollie’s new home in Manchester

Mollie’s is heading for Manchester’s Old Granada Studios – an imaginative reinvention of the legendary 1950s building where both the Beatles and the Sex Pistols made their first TV appearances. Our vision is to create an inclusive social hub in the heart of Manchester’s creative quarter.

Inspired by the building’s colourful history and mid-century roots, Mollie’s first city-centre motel has 128 rooms and suites, a classic Mollie’s Diner, cocktail bar and live music venue, state-of-the-art gym and our own contemporary art collection. Excited? We are.

Quick apply

Refine Your Search

reservations jobs in manchester, eng

Central Reservations & Events Agent

Night Front of House Receptionist 4 on 4 off

Guest Service Assistant

GROUP RESERVATIONS MANAGER

GiGi Manchester - Reservations Manager

Weekend Hotel Receptionist 16h

Receptionist - Casual

Events Coordinator

Guest Service Agent

Concierge

Personal Assistant

FOH Host

Front Office Supervisor (Receptionist) - Fixed Term

Host (30 Hours)

Guest Service Manager

Customer Service Advisor - Cruise & Tours

Senior Meeting & Events Executive

Bar Host

Business Travel Consultant

Guest Service Assistant

I want to receive the latest job alerts for reservations in manchester, eng

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