Customer service manager Work, Jobs in Bispham, Lan (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Analysis skills
- Food service experience
- Free parking
- Annual leave
Quick apply
11d
Marketing Associate, Creative Lead (Global Marketing)
Abbingdon Global Limited —Southport
- £30,000 - £40,000 a year
- Full-time
- Sales
- Project management
- Presentation skills
- Free parking
- Employee discount
Quick apply
Field Sales Manager
Flatpay —Lancaster
- £2,120 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
5d
Customer Relations Manager
Windmill lodge Care Home —Lytham St. Annes
- £38,000 a year
- Full-time
- Sales
- Customer service
Quick apply
Team Leader - Slots
The Rank Group —Blackpool
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
5d
Assistant Manager
The Hunters at Walton Park —Preston
- Up to £33,695 a year
- Weekend availability
- Bar
- Food service experience
- In-person
- Employee discount
Quick apply
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Assistant Manager
Screwfix —Lancaster
- Up to £29,350 a year
- Part-time
- Annual leave
- Employee discount
Used Car Sales Manager
Vanpro —Blackburn
- £43,706.25 - £80,000.00 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
Management Opportunities - Across Cumbria
Morrisons —Barrow-In-Furness
- Leadership
- Employee discount
Quick apply
Store Manager
Vision Express —Ulverston
- Customer service
- No experience needed
- Leadership
Sprint Master & Team Lead
Citrus-Lime —Ulverston
- From £55,000 a year
- Full-time
- APIs
Assistant Site Manager
Keepmoat Homes —Leyland
- Full-time
- Employee assistance programme
- Employee discount
9d
Cafe Team Leader
Tesco UK —Blackpool
- £14.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
10d
Sales Advisor – Warm Leads
DBS Check Online —Blackburn
- From £12.75 an hour
- Full-time
- Sales
- Organisational skills
- In-person
- Free parking
Quick apply
2d
Partner Marketing Manager (German Speaking)
Promethean —Blackburn
- £43,500 - £54,400 a year
- Remote
- Sales
- English
- Project management
Hotel - Duty Manager
Premier Inn —Ormskirk
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Trading Manager - Maghull
Morrisons —Liverpool
- Hospitality
- Team management
- Employee discount
Quick apply
8d
Restaurant Manager
HOME restaurant & bar —Chorley
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Restaurant management
- Employee discount
Quick apply
14d

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customer service manager jobs near bispham, lan

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in bispham, lan

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Food Service Area Manager / Brand Manager

Marketing Associate, Creative Lead (Global Marketing)

Field Sales Manager

Customer Relations Manager

Team Leader - Slots

Assistant Manager

Customer Service Team Leader

Assistant Manager

Used Car Sales Manager

Management Opportunities - Across Cumbria

Store Manager

Sprint Master & Team Lead

Assistant Site Manager

Cafe Team Leader

Sales Advisor – Warm Leads

Partner Marketing Manager (German Speaking)

Hotel - Duty Manager

Trading Manager - Maghull

Restaurant Manager

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