Client services occupations Work, Jobs in Baginton, War (with Salaries)

Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Master's degree
- Bachelor's degree
- Data entry
- Employee assistance programme
- Life insurance
Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Advisor
Brett Martin Daylight Systems —Coventry
- Full-time
- Continuous improvement
- Time management
- Free parking
- Annual leave
Quick apply
Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Store discount
Quick apply
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
Client Concierge
Niche & Bespoke —Birmingham International Airport
- £28,750 - £36,000 a year
- Weekend availability
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Onboarding Contracts Administrator
Cameo —Leicester
- £24,800 - £25,000 a year
- Full-time
- Contracts
- In-person
- Communication skills
Quick apply
2d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Internal Account Executive
PIB Group Services Ltd. —Warwick
- Up to £30,000 a year
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
1d
Transport Administrator
Nuvision Logistics Ltd —Crick
- £26,500 - £28,500 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Free parking
Quick apply
Account Manager
Protest ES Ltd —Northampton
- £30,000 - £32,000 a year
- Full-time
- Salesforce
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Account Coordinator
Cox Automotive —Lutterworth
- £28,753 a year
- Full-time
- Employee discount
Customer Service Advisor
Aptean —Enderby
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Client Liaison Officer
OnLogistics —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Sick pay
Quick apply
2d
Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Continuous improvement
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
Case Handler
D2S Business Solutions Ltd —Birmingham
- £13 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Specialist Customer Service Advisor
Cromwell —Wigston Magna
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Management
- Leadership
- Communication skills
Quick apply

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client services occupations jobs near baginton, war

Pre-Implementation Specialist

TrueCommerce -
Coventry

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Job details

Permanent

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Life insurance

Qualifications

EDI
Client engagement
Requirement elicitation
Microsoft Office Suite
Master's degree
Bachelor's degree
Data entry
Project schedule tracking
Customer support
Customer interaction
Data collection
Business
Requirements gathering
Communication skills
Cross-functional communication
Project progress tracking
Time management

Full job description

Join a team where your skills create measurable results, build lasting customer partnerships, and drive meaningful business outcomes every day.

The role is responsible for pre-implementation data gathering and validation for TrueCommerce clients and trading partners. They will act as the primary contact throughout the pre-implementation process, up to the point of handover to the implementation teams. This position works with clients, customers, retailers, 3rd party IT consultants and internal teams. This key resource will be responsible for ensuring that all information and pre-implementation milestones have been met, so that follow-on teams can complete their work. The position is ideal for individuals who are organised, enthusiastic, and passionate about delivering an excellent customer experience.

What you'll do

Facilitate the EDI pre-implementation process for TrueCommerce customers

Serve as the primary point of contact for the customer during the pre- implementation process.

Capable of working on multiple projects and with multiple clients and/or partners.

Complete pre-implementation tasks and coordinate activities with the customer, trading partners and other TrueCommerce team members.

Identify and communicate issues and escalate to Manager and/or appropriate parties.

Gather, review and validate all required customer, trading partner and retailer data to ensure it is complete and accurate before handover to the implementation teams.

Complete internal intake tasks, including logging new projects, setting up records and populating the relevant fields in the TrueCommerce systems and tools.

Request, chase and collect outstanding information from clients, trading partners and 3rd party IT consultants to keep the pre-implementation process moving.

Verify data against TrueCommerce requirements and standards, identifying any gaps, discrepancies or errors prior to handover.

Maintain accurate and up-to-date records of gathered data and intake activity to provide a clear audit trail and support follow-on teams.

Work cross-functionally to ensure client satisfaction

Responsible for working with internal and external resources to drive the successful completion of pre-implementation milestones ahead of handover.

Prioritize tasks to meet customer expectations.

Works directly with Implementation Specialists, Mapping Specialists and other resources to ensure all pre-implementation data gathering and validation is complete and accurate before projects are handed over.

Recognise and document issues or concerns uncovered during the pre-implementation process in order to prevent future problems from re-occurring and to support a smooth handover.

Provide timely project status updates and reporting

Provide timely updates on the pre-implementation status of all assigned projects and tasks to the Manager, Project Manager or other appropriate parties.

Keep pre-implementation tasks, data and other key information up-to-date in the TrueCommerce PSA tools to give follow-on teams full visibility at handover.

Who You Are

BA, MBA, Certification in IT, Accounting, or similar work experience, ideally 1-2 years.

Enthusiasm to learn and get involved in pre-implementation, data gathering or intake tasks, with a willingness to take ownership, under guidance.

Confidence to act as a point of contact for customers during the pre-implementation phase, with a friendly and professional manner across calls, emails, and other communications.

Well organised, with the ability to juggle multiple tasks and stay on top of the details in a busy environment.

An aptitude for gathering, documenting and validating customer requirements or specifications in an accurate and organised way.

A keen eye for detail when checking data or working with customers to collect and confirm information.

Experience with Microsoft Office and internet applications is required.

Excellent written and verbal communication skills, with the confidence to interact professionally with customers and Colleagues.

Highly organised, with strong time management and the ability to prioritise and follow tasks through to completion.

Enthusiastic, positive, and eager to learn, with a genuine passion for delivering excellent customer experience.

Benefits

Pension with Royal London
Life Insurance/Assurance
Dental for Employee
Healthcare for you and your family
Free Health-Assessment with Aviva
Access to 100s of discounts via two platforms
EAP with Aviva
Cycle to work

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.

Please visit our careers website for additional information.

Apply Now

Refine Your Search

client services occupations jobs in baginton, war

Pre-Implementation Specialist

Customer Experience Executive

Customer Service Advisor

Service Support

Account Manager – Strategic Accounts

Client Concierge

Onboarding Contracts Administrator

Service Coordinator

Internal Account Executive

Transport Administrator

Account Manager

Account Coordinator

Customer Service Advisor

Client Liaison Officer

Customer Service Specialist - UK

Customer Service Advisor

Sales Support Specialist – Partner Alliance

Case Handler

Specialist Customer Service Advisor

Customer Liaison Officer

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