Hotel manager Work, Jobs in Reading (with Salaries)

Hotel Night Duty Manager
Splendid Works —Windsor
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
Quick apply
2d
Guest Service Manager
Best Western Reading, Calcot —Reading
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
6d
Property Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £40,000 - £42,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
Quick apply
5d
Assistant General Manager
Inspired Villages —Reading
- Computer literacy
- Hotel
- Computer skills
- Annual leave
- Employee discount
Assistant Pub Manager - live in
The Walter Arms —Wokingham
- From £28,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Employee discount
Quick apply
7d
Hotel Performance Support Manager
InterContinental Hotels Group —Windsor
- Spanish
- Data analysis skills
- Hotel
12d
Hotel Duty Manager
Cliveden House —Maidenhead
- Full-time
- Hotel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Hotel Operations Manager
JH Telecomm —Old Woking
- £38,000 - £40,000 a year
- Weekend availability
- Hotel
- Team management
- Driving
Quick apply
6d
Front of House Manager
Hotel Du Vin —Reading
- £35,000 a year
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
4d
Regional People Manager
Castle Hotel - HR Management —Windsor
- Full-time
- Hybrid work
- Hotel
- Travel
- Human resources
- Gym membership
Quick apply
3d
Assistant People and Culture Manager
Pennyhill Park Hotel & Spa —Bagshot
- £38,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
3d
Events & Reservations Manager
Donnington & Co —Newbury
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
2d
General Manager
London empire hotel —Uxbridge
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Merchandising
Quick apply
Operations Manager
Active Hospitality —Woking
- £38,000 - £40,000 a year
- Full-time
- Hotel
- In-person
- Leadership
- Employee discount
- Gym membership
Quick apply
6d
Restaurant Assistant Manager - Hotel
Donnington & Co —Newbury
- Full-time
- Hotel
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Spa & Leisure Manager
Tylney Hall Hotel —Hook
- Full-time
- Customer service
- Hotel
Quick apply
Deputy Maintenance Manager
Tylney Hall Hotel —Hook
- Full-time
- Hotel
- Team management
Quick apply
9d
House Manager
Heckfield Place —Heckfield
- £36,284.33 a year
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
5d
Reception Manager
Danesfield House Hotel and Spa —Marlow
- £35,000 a year
- Full-time
- Hotel
- Mentoring
- Recruiting
- Free parking
- Annual leave
Quick apply
6d
F&B Team Leader
Residence Inn & Moxy Slough —Slough
- Full-time
- Bar
- Computer literacy
- English
- Paid training
Quick apply
3d

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Hotel Night Duty Manager

Splendid Works
Windsor

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
2 days ago

Benefits

On-site parking

Qualifications

Front of house supervision
Hotel and accommodations experience
UK GDPR
Shift management
Complaint handling
Organisational skills
Front desk
Training & development
Leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Hotel Night Duty Manager

Join the team at an exciting new luxury hotel opening.

Set within 250 acres of stunning countryside just outside Windsor, our new five-star hotel will offer an exceptional guest experience combining luxury accommodation, an exclusive golf course, destination restaurants, a world-class spa and outstanding leisure facilities.

We are looking for an experienced and guest-focused Hotel Night Duty Manager to join our pre-opening team. This is an exciting opportunity to play a key role in establishing the operational standards, culture and service excellence of a landmark luxury destination from day one.

The Role

As Hotel Night Duty Manager, you will be a senior operational presence within the hotel, overseeing nightly operations during your assigned shifts and ensuring every guest receives an exceptional experience.

Working closely with the Front Office Manager and wider leadership team, you will lead on guest experience, operational coordination and service recovery, ensuring the hotel operates smoothly and consistently to the highest luxury standards.

What You'll Be Doing

Delivering Exceptional Guest Experiences
Act as a senior point of contact for guests, providing a warm, professional and personalised service.
Monitor the guest journey from arrival through to departure, identifying opportunities to enhance the experience.
Manage guest feedback, complaints and service recovery with professionalism, care and confidence.
Maintain a visible presence across Reception, the lobby and guest-facing areas during key operational periods.
Build strong guest relationships and uphold the reputation of the hotel.

Leading Hotel Operations

Oversee the smooth running of hotel operations during assigned shifts.
Coordinate activity across Reception, Concierge, Porters, Valet and Guest Services.
Work closely with Housekeeping, Engineering, Spa, Food & Beverage and Security teams to ensure seamless guest experiences.
Monitor arrivals, departures, occupancy levels, VIP guests and special events to ensure operational readiness.
Support operational decisions including room allocations, upgrades, VIP arrangements and late departures.
Deputise for the Front Office Manager when required.

Team Leadership & Support

Provide leadership, direction and support to Reception Supervisors, Receptionists and Guest Services colleagues.
Lead by example, maintaining exceptional standards of presentation, professionalism and service.
Deliver shift briefings and communicate priorities, guest expectations and operational updates.
Support training, coaching and development of team members.
Encourage a positive team culture focused on collaboration and service excellence.

Revenue, Standards & Compliance

Ensure accurate handling of guest accounts, billing instructions, payments and deposits.
Support revenue protection through attention to detail and proactive guest engagement.
Ensure accurate communication during shift handovers, including Night Team briefings where required.
Maintain GDPR compliance and confidentiality of guest information.
Ensure all operational procedures, standards and policies are consistently followed.

Health, Safety & Security

Act as the responsible manager on duty for health and safety, fire safety and emergency procedures.
Respond effectively to incidents, emergencies and security concerns in line with company procedures.
Ensure colleagues adhere to all safety, security and evacuation requirements.

What We're Looking For

Previous Duty Manager or supervisory experience within a luxury hotel or premium hospitality environment.
Strong knowledge of hotel operations, ideally within a five-star or high-end property.
A confident and visible leader with excellent guest service instincts.
Experience managing guest complaints and service recovery.
Excellent communication and organisational skills.
The ability to remain calm, professional and solutions-focused in a fast-paced environment.
A genuine passion for luxury hospitality and creating memorable experiences.

Why Join Us?

Be part of an exciting luxury hotel opening.
Help shape the guest experience and operational standards from day one.
Work within a stunning countryside estate near Windsor.
Join a passionate team committed to delivering exceptional hospitality.
Opportunities for development and career progression within a growing luxury hospitality business.

If you are passionate about luxury hospitality and want to play a key role in launching one of the UK's most exciting new hotel destinations, we would love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in reading

Hotel Night Duty Manager

Guest Service Manager

Property Manager

Assistant General Manager

Assistant Pub Manager - live in

Hotel Performance Support Manager

Hotel Duty Manager

Hotel Operations Manager

Front of House Manager

Regional People Manager

Assistant People and Culture Manager

Events & Reservations Manager

General Manager

Operations Manager

Restaurant Assistant Manager - Hotel

Spa & Leisure Manager

Deputy Maintenance Manager

House Manager

Reception Manager

F&B Team Leader

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