Head of customer service Work, Jobs in Immingham, Lin (with Salaries)

Events Lead
Centre4 —Grimsby
- £32,312 a year
- Full-time
- Sick pay
Quick apply
11d
Key Account Manager
Advantage Finance Ltd —Grimsby
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Data analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Van Driver Multi Drop
AAH Pharmaceuticals —Kingston upon Hull
- £13.27 - £14.23 an hour
- Overtime
- Driving
- Employee assistance programme
- Sick pay
Welfare Coordinator
Sailors Children Society —Hessle
- £25,500 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Service Colleague (Express)
ASDA —Louth
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
Call Centre Operator
Right Car —Kingston upon Hull
- Part-time
- Customer service
- Data entry
- In-person
Quick apply
Compliance Administrator
Wren —Barton-upon-Humber
- £26,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Head Chef
Hungry Horse - BRA_104 —Grimsby
- Full-time
- English
- Kitchen experience
- Employee assistance programme
- Employee discount
Quick apply
5d
Grounds & Siting Manager
Haven —Driffield
- Weekend availability
- Maintenance
- Organisational skills
- Leadership
- Employee discount
Quick apply
Fitness Coach
Village Hotels - Hull - Leisure —Kingston upon Hull
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d
Deputy Store Manager - Hull - New Store
JYSK —Kingston upon Hull
- Full-time
- Sales
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Night Relief Supervisor
Admiral Slots —Kingston upon Hull
- £12.75 - £13.25 an hour
- Weekend availability
Quick apply
12d
Door Supervisor
Montane-Group —Scunthorpe
- £14.25 an hour
- Part-time
- Customer service
- English
- First Aid Certification
Quick apply
Quality Specialist- FCP
Indivior —Kingston upon Hull
- Full-time
- Bachelor's degree
- Travel
- APIs
Chef de Partie
Oaklands Hall Hotel —Waltham
- £28,000 - £30,000 a year
- Full-time
- Cooking
- Hotel
- In-person
Quick apply
1d
Kitchen Team Leader
St James Hotel Grimsby —Grimsby
- £13 an hour
- Weekend availability
- Management
- Cooking
- In-person
- Free parking
- Employee discount
Quick apply
Evening Chef
BaxterStorey UK —Kingston upon Hull
- £14.45 an hour
- Part-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Chef
Brackenborough Limited —Louth
- £33,000 - £35,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
Quick apply
Qualified Bus Driver - Scunthorpe
Stagecoach —Scunthorpe
- £28,000 a year
- Overtime
- Employee assistance programme
- Employee discount
Chef de Partie
Legends Global (Europe) —Beverley
- Cooking
- Annual leave
- Employee assistance programme
Quick apply

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Events Lead

Centre4
Grimsby

Quick apply

Job details

Permanent | Full-time
£32,312 a year
11 days ago

Benefits

Casual dress
Cycle to work scheme
Sick pay
On-site parking

Qualifications

Profit & loss
Events management
Financial management

Full job description

Job Purpose

The Events Lead will create, develop and deliver an engaging annual programme of events and activities that brings people together, strengthens community connections and generates sustainable income for Centre4.

Working across the organisation, the postholder will develop a diverse events programme that reflects the needs, interests and aspirations of local people while contributing to Centre4's long-term financial sustainability. From children's activities and family events to wellbeing initiatives, community celebrations and events for older people, this role will ensure Centre4 remains at the heart of community life.

The Events Lead will be accountable for the commercial performance of the events programme, taking ownership of event budgets and profit and loss performance, whilst maintaining an exceptional experience for participants, partners and stakeholders.

Key tasks and responsibilities:

Strategic Development

Develop and deliver Centre4's annual events and activities programme aligned with organisational priorities.
Create a balanced programme that delivers both community benefit and income generation.
Identify new event opportunities, partnerships and commercial ventures that increase unrestricted income.
Work alongside the Head of Business & Development to develop new concepts that enhance Centre4's reputation and sustainability.
Monitor trends, emerging opportunities and community interests to continually evolve the events programme.

Community Engagement

Work collaboratively with Centre4 project teams to understand the changing needs and aspirations of local communities and participants.
Ensure the voice of the community shapes the design and delivery of activities and events.
Develop inclusive events that engage people of all ages, backgrounds and abilities.
Build relationships with local organisations, businesses, schools and community groups to maximise participation.
Champion community involvement through volunteers, local groups and collaborative partnerships.

Event Planning & Delivery

Lead the planning, organisation and delivery of a varied programme of events throughout the year.
Coordinate all operational aspects including suppliers, staffing, volunteers, equipment, marketing and logistics.
Ensure events are delivered safely, professionally and within agreed budgets.
Evaluate each event to identify successes, lessons learned and opportunities for improvement.
Maintain high standards of customer experience across every event.

Financial Management

Take ownership of Profit & Loss performance on each event.
Prepare event business cases, budgets and forecasts.
Monitor income and expenditure, ensuring events achieve agreed financial objectives.
Identify opportunities to maximise income through ticket sales, sponsorship, fundraising, stallholder fees and commercial partnerships.
Produce regular performance reports for the Head of Business & Development.
Delegated budget and forecasting responsibility ensuring projects and contracts are delivered to budget, with sufficient resources and best value.

Partnership & Sponsorship Development

Develop relationships with local businesses, sponsors and funding partners.
Secure sponsorship and commercial partnerships to enhance the events programme.
Work with Centre4 colleagues to maximise event opportunities and participation.
Represent Centre4 professionally at networking events and community meetings.

Marketing & Promotion

Work closely with our design agency to develop promotional materials for events.
Ensure events achieve strong attendance through effective marketing and community engagement.
Gather participant feedback and testimonials to measure success.

Leading teams

Promote continuous learning, reflective practice and professional development across the team.
Work with Line Manager to ensure that sufficient staffing and volunteer levels are recruited and maintained to deliver effective service and organisation objectives are met
Line management responsibilities for allocated team members ensuring continuous training and development, targets and objectives are met to high standards with a focus on team health and wellbeing and retention of staff.
Ensure effective team working, building harmonious and collaborative working across teams, the wider organisation and Centre4 community.
Oversee the supervision of volunteers assigned to area of work to ensure safe and effective training, delivery and supervision.

Compliance and quality

Safeguard children and vulnerable adults from harm and report concerns in accordance with Centre4’s internal and external referral arrangements.
Analyse performance information to identify trends, risks and opportunities for improvement.
Produce accurate reports for senior leadership
Ensure compliance with safeguarding, GDPR, health and safety and all contractual requirements.
Always operate within health and safety procedures.
Ensure lone working practices are minimal and thoroughly risk assessed pertinent to individual circumstances.
Conduct risk assessments ensuring that teams are equipped to deliver safe services providing responsive support and guidance.

Monitoring and evaluation

Work with Line Manager to design and oversee monitoring and evaluation frameworks to assess impact and delivery against objectives as appropriate.
Provide reporting and monitoring as needed, ensuring teams monitoring and evaluation requirements are met.

Working for Centre4

Uphold the ethos of Centre4 in all work and be a positive ambassador for the organisation.
Comply and engage with all policy and procedure adopted by the organisation.
Be committed to an inclusive approach to working that values and engages all our community and stakeholders.
Maintain safe and high standards of practice in all work.

Other duties

The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Line Manager. The organisation reserves the right to amend the job description in line with the changing demands of the business.

Pay: £32,312.00 per year

Benefits:

Casual dress
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in immingham, lin

Events Lead

Key Account Manager

Van Driver Multi Drop

Welfare Coordinator

Service Colleague (Express)

Call Centre Operator

Compliance Administrator

Head Chef

Grounds & Siting Manager

Fitness Coach

Deputy Store Manager - Hull - New Store

Night Relief Supervisor

Door Supervisor

Quality Specialist- FCP

Chef de Partie

Kitchen Team Leader

Evening Chef

Chef

Qualified Bus Driver - Scunthorpe

Chef de Partie

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