Director of customer experience Work, Jobs in Esh, Dur (with Salaries)

Sales & Logistics Administrator
Devine Chemicals Ltd —Consett
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Quick apply
6d
Senior Resource Planning Manager
Everflow —Peterlee
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Free parking
- Annual leave
21h
Business Development Coordinator
PC Henderson —Belmont
- £35,000 a year
- Full-time
- CRM software
- Business development
- Computer skills
- Free parking
- Employee discount
Quick apply
8d
Managing Director
Lucy Zodion —Newcastle upon Tyne
- Master's degree
- Business development
- Continuous improvement
1d
Managing Director
Vadella —Newcastle upon Tyne
- HVAC
- Free parking
- Employee discount
Quick apply
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
Merchandiser
Jules B —Newcastle upon Tyne
- Full-time
- Hybrid work
- Merchandising
- ERP systems
- Data analysis skills
- Employee discount
Quick apply
Work based learning and Employer Services Senior Manager
Durham University —Durham
- £47,389 - £56,535 a year
- Full-time
- Hybrid work
- Management
- University
- No degree
- Annual leave
- Employee assistance programme
1d
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
1d
New Business Director
Signature North East —Whitley Bay
- Full-time
- Sales
- Business development
- Mentoring
Quick apply
12d
Project Manager
The Inn Collection —Newcastle upon Tyne
- Full-time
- Hospitality
- Management
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
14d
Client Partner
Seriös Group —Newcastle upon Tyne
- Up to £70,000 a year
- Hybrid work
- Sick pay
Quick apply
4d
Policy Adviser - Workforce Strategy
HM Treasury —Darlington
- £44,600 - £47,906 a year
- Part-time
- Hybrid work
- Presentation skills
- Budgeting
- Annual leave
- Flexitime
18h
Warehouse/Production Manager
908 Ltd —Consett
- £26,000 - £31,500 a year
- Full-time
- Computer literacy
- First Aid Certification
- Continuous improvement
- Free parking
Quick apply
12d
Support Services Officer Bereavement
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
5d
Executive Assistant
ASSYSTEM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Quick apply
Commercial Business Development - Head of Commercial Partners - PR2
Parkdean Resorts —Newcastle upon Tyne
- £67,000 - £82,000 a year
- Management
- Sales
- Presentation skills
- Store discount
- Employee assistance programme
Quick apply
12d
Associate Director - Regional Apprenticeships
Middlesbrough College —Middlesbrough
- £47,817 - £56,231 a year
- Call to connect
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme
4d
Receptionist
Seaham Hall —Seaham
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Property Project Manager
Vertu Motors —Gateshead
- Full-time
- Continuous improvement
- Travel
- Contracts
- Employee discount
Quick apply
4d

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director of customer experience jobs near esh, dur

Sales & Logistics Administrator

Devine Chemicals Ltd
Consett

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Sales support
Import/export documentation
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Supply chain
Administrative support experience
Filing
Microsoft Office Suite
ISO 9001
Databases
Management reporting
Customer support
Customer interaction
Order processing
Communication skills
Supply chain customer service

Full job description

Sales & Logistics Administrator

Location: Consett, County Durham

Job Type: Full-Time, Permanent

Salary: £30,000 - £38,000 per annum (depending on experience)

About Us: Devine Chemicals is a growing international manufacturer and distributor of specialty chemical additives supplying the construction, coatings, adhesives, sealants and industrial markets.

Operating from the UK with established businesses in UK as well as Europe and North America, we pride ourselves on delivering exceptional customer service, technical expertise and reliable supply chain solutions to customers worldwide.

We are seeking an experienced and highly organised Sales & Logistics Administrator to support our UK, European (BV) and US (LLC) operations.

This is a key role within the business, supporting sales order processing, customer service, logistics coordination and administration activities across multiple international markets.

The Role: The successful candidate will be responsible for the efficient processing of customer orders, coordinating deliveries, managing logistics activities both domestic and international and ensuring excellent customer service standards are maintained.

The role requires excellent attention to detail and the ability to work effectively in a fast-paced business environment.

A knowledge of Sage 200 would be advantageous.

Key Responsibilities:

Sales Order Processing

* Process customer sales orders accurately using Sage 200.

* Generate quotations, sales orders, delivery notes and invoices.

* Maintain customer account information and pricing structures.

* Monitor order progress and communicate updates to customers.

* Liaise with the sales team regarding customer requirements and order status.

* Resolve customer queries relating to orders, deliveries and invoicing.

Logistics & Supply Chain Coordination

* Arrange UK, European and international shipments.

* Coordinate deliveries with freight forwarders, hauliers and courier companies.

* Track shipments and proactively manage delivery issues.

* Work closely with warehouse personnel to ensure timely dispatch of goods.

* Assist with stock administration and inventory reporting.

* Support import and export activities where required.

Import / Export Documentation

* Prepare and review export documentation including:

* Commercial invoices

* Packing lists

* Certificates of Origin

* Shipping documentation

* Customs paperwork

* Ensure compliance with customer and destination country requirements.

Customer Service & Administration

* Act as a primary point of contact for customers and suppliers.

* Manage incoming telephone calls and email enquiries.

* Maintain accurate customer records and filing systems.

* Assist with supplier administration and onboarding documentation.

* Support Directors and Managers with general administrative duties.

* Maintain internal systems and reporting databases.

Reporting & Business Support

* Produce sales and logistics reports.

* Maintain KPI and operational reporting data.

* Support month-end administration processes.

* Assist with internal audits and quality management documentation.

* Ensure data accuracy across Sage 200 and associated systems.

Essential Requirements:

* Minimum 3 years’ experience in a sales administration, logistics administration or customer service administration role.

* Experience processing customer orders from receipt through to invoicing.

* Experience coordinating deliveries and logistics activities.

* Excellent Microsoft Office skills, particularly Excel and Outlook.

* Strong organisational and multitasking abilities.

* Excellent communication and customer service skills.

* High level of accuracy and attention to detail.

* Ability to work independently and as part of a team.

Desireable Experience:

* Manufacturing, chemical, construction materials or industrial distribution experience.

* Experience supporting international customers and shipments.

* Knowledge of import and export documentation and customs procedures.

* Understanding of Incoterms and international trade.

* Strong working knowledge of Sage 200.

* Experience with CRM systems.

* Experience working within an ISO 9001 environment.

Personal Attributes:

* Highly organised and methodical.

* Professional and customer-focused.

* Positive and proactive approach.

* Strong problem-solving skills.

* Reliable and dependable.

* Comfortable working in a fast-moving business environment.

* Able to build strong relationships with customers, suppliers and colleagues.

What We Offer:

* Competitive salary based on experience.

* Company pension scheme.

* Company Health Insurance scheme

* 25 days holiday plus statutory holidays.

* Career progression opportunities within a growing international business.

* Supportive team environment.

* Exposure to UK, European and North American operations.

* Secure long-term employment within an expanding company.

Working Hours: Monday to Friday 8:30am – 5:00pm

Application Process:

Please submit your CV together with a brief covering letter outlining your experience with sales order processing, logistics administration, customer service and if appropriate, usage of Sage 200.

Pay: £30,000.00-£38,000.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

director of customer experience jobs in esh, dur

Sales & Logistics Administrator

Senior Resource Planning Manager

Business Development Coordinator

Managing Director

Managing Director

People Business Partner

Merchandiser

Work based learning and Employer Services Senior Manager

Spa Receptionist

New Business Director

Project Manager

Client Partner

Policy Adviser - Workforce Strategy

Warehouse/Production Manager

Support Services Officer Bereavement

Executive Assistant

Commercial Business Development - Head of Commercial Partners - PR2

Associate Director - Regional Apprenticeships

Receptionist

Property Project Manager

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