It support Work, Jobs in Brassington, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
3d
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
3d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Support
CTS Wholesale Ltd —Burton-On-Trent
- £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
3d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
12d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
Service Desk Analyst
Lithia UK —Nottingham
- Microsoft Word
- Annual leave
- Employee discount
Quick apply
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Service Desk Lead
Social Work England —Sheffield
- £38,898 - £41,211 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
- Annual leave
- Life insurance
Technical Support Engineer
Cromwell —Derby
- Computer literacy
- Salesforce
- Maintenance
- Annual leave
- Sick pay
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
12d
IT Technician
RMT Accountants & Business Advisors —Stoke-on-Trent
- Writing skills
- Maintenance
- Organisational skills
9d
IT Field Technician
Quattris Global —Sheffield
- £25 - £27 an hour
- Temporary
- Maintenance
- In-person
- Hand tools
Quick apply
3d
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Maintenance
User account management
IT support
Technical support incident logging
Network support
Technical writing
Mac OS
ServiceNow
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Active Directory

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it support jobs in brassington, dby

Desktop Support Engineer

IT Service Desk Engineer

IT Support Technician

IT Support Analyst

Technical Support & Customer Success Coordinator

IT Support

IT Support & Administration Engineer

Desktop Support Analyst

IT Support Manager

1st-2nd Line IT Support Engineer

1st Line Support Engineer

IT Infrastructure Support Technician

Service Desk Analyst

Digital Inclusion Worker

IT Service Desk Lead

Technical Support Engineer

Support Analyst

IT Technician

IT Field Technician

Digital Transformation - IT Service Support Agent

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