It Work, Jobs in Chaddesden, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Service Support Analyst
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
7d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
7h
Property Repairs Helpdesk Supervisor – CAS-2
Nacro —Derby
- £31,982 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Information, Systems & Technology (IST) Trainer
Derbyshire Fire & Rescue —Codnor
- £37,280 a year
- Temporary
- Microsoft Office
- Travel
- Annual leave
- Employee discount
7d
IT Business Analyst
Thermo Fisher Scientific —Loughborough
- Full-time
- Hybrid work
- Computer Science
- Sales
- ERP systems
IT TECHNICIAN
Commercial IT Recycling LTD —Nottingham
- £12.71 - £13.50 an hour
- Part-time
- Schematics
- Maintenance
- Microsoft Office
- Free parking
Quick apply
Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
8d
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
8d
IT Project Analyst
Rolls-Royce —Derby
- Full-time
- Annual leave
- Employee assistance programme
3d
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Windows
- Analysis skills
- Travel
10d
Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Azure
- Driving
- Mentoring
- Free parking
- Referral programme
Quick apply
IT Support Technician
Howes Percival —Leicester
- Customer service
- English
- Microsoft Office
- Employee discount
4d
SENIOR LEAD (IT Systems Administration)
NEBOSH —Leicester
- £47,383.50 a year
- Full-time
- Hybrid work
- Azure
- SharePoint
- IT
- Annual leave
- Employee assistance programme
14d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Supervising experience
- IT
- Leadership
9d
IT Security Engineer
Voyage Care —Lichfield
- £55,000 a year
- Hybrid work
- Azure
- Analysis skills
- Travel
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
AV Technical Support Officer
Loughborough University —Loughborough
- £29,588 - £34,610 a year
- Full-time
- Hybrid work
- University
8d

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

it jobs in chaddesden, dby

Desktop Support Engineer

IT Service Support Analyst

IT Support Technician

Technical Support & Customer Success Coordinator

Property Repairs Helpdesk Supervisor – CAS-2

Information, Systems & Technology (IST) Trainer

IT Business Analyst

IT TECHNICIAN

Service Desk Operations Manager

End User IT Support Manager

IT Project Analyst

Associate Field Services Technician, IT

Technical Support

Senior IT Support Engineer

IT Support Technician

SENIOR LEAD (IT Systems Administration)

IT Support Manager

IT Security Engineer

Desktop Support Analyst

AV Technical Support Officer

I want to receive the latest job alerts for it in chaddesden, dby

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