Technical support Work, Jobs in Street West, Som (with Salaries)

Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
1d
Technical Support Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
13h
Incident Co-Ordinator
UK Hydrographic Office —Taunton
- £31,952 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Analysis skills
8d
IT & Systems Degree Apprentice - Howards Group
Howards Motor Group —Taunton
- £16,640 a year
- Analysis skills
- Travel
- IT
- Employee assistance programme
- Employee discount
7d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
9d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
9d
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Agile
- Leadership
- Annual leave
7d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
12d
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Computer networking
5d
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
10d
Data Systems Administrator
Port Regis School —Shaftesbury
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Agentic Platform Architect / Systems Administrator
BGBx —Bristol
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
IT Assistant
Harris Fowler Ltd —Taunton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Sick pay
Quick apply
Technical Support Administrator
Xpedite Group of Companies —Bath
- From £26,750 a year
- Full-time
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
5d
IT Assistant
Averys Garden Centre —Taunton
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- IT
Quick apply
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- IT
- Communication skills
13d

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Digital Systems Support Analyst

CPCAB
Glastonbury

Quick apply

Job details

Permanent | Full-time
£30,000 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Power BI
SQL

Full job description

Job description: Digital Systems Support Analyst

Reporting to: Business Operations Manager

Responsible for: n/a

Team: Operations

External contacts:

Centres
Tutors
External Suppliers

Purpose:

To play an integral supporting role in the operation, maintenance, and continuous improvement of CPCAB’s digital systems. Providing technical and user support, maintaining data accuracy, and contributing to the development of digital processes and platforms. Ensuring that CPCAB systems are reliable, secure, user-friendly, and aligned with organisational needs.

Responsibilities:

Provide first-line support for CPCAB’s digital systems (including the CPCAB Portal), offering timely assistance to team members, centres, tutors and candidates.
Triage and manage issues received via the ticketing system, resolving queries where possible and escalating for the development team where appropriate.
Investigate and recreate reported bugs to support accurate diagnosis and resolution.
Deliver in-house training and onboarding for team members on the effective use of digital systems.
Create and maintain user guides, support articles and system documentation.
Setup, configure and maintain online forms, data collections and digital workflows.
Create and maintain reports using PowerBI.
Administer user accounts, permissions and access rights across CPCAB digital systems.
Maintain data accuracy and integrity by processing digital submissions and completing routine quality checks.
Run SQL queries to support reporting, troubleshooting and system monitoring.
Analyse database information to inform decision-making and support issue diagnosis.
Contribute to system development and continuous improvement activities, including testing new features and working within Agile and other operational workflows.
Liaise with internal teams, suppliers and technical partners to progress system issues, change requests and digital improvement projects.

To meet the needs of the business this job description may be updated or amended, and the individual working in this role will be required to complete all reasonable duties as would be expected with this type of role, as directed by a manager.

To view the full job description please visit: https://www.cpcab.co.uk/jobs

We are committed to equality, equity, diversity and inclusion and welcome applications from candidates of all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know.

It is important to note that due to the management of conflicts of interest, the successful candidate cannot remain employed at a current CPCAB centre or be studying a CPCAB qualification while in this role.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: Hybrid remote in Glastonbury BA6 8PS

Quick apply

Refine Your Search

technical support jobs in street west, som

Digital Systems Support Analyst

Technical Support Officer

Incident Co-Ordinator

IT & Systems Degree Apprentice - Howards Group

Technology Support Technician

IT Service Desk Analyst

Helpdesk Technician 1st/2nd Line

2nd Line IT Support Technician

Application Support Engineer (3rd Level)- Bristol

Senior Service Desk Analyst

L2 Support Engineer

ICT Network Engineer

Infrastructure Support Engineer

Data Systems Administrator

Agentic Platform Architect / Systems Administrator

IT Assistant

Technical Support Administrator

IT Assistant

IT Support Technician

Digital Learning Specialist

I want to receive the latest job alerts for technical support in street west, som

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