Handler Work, Jobs in Warwick, War (with Salaries)

Complaints Handler
Serco Group —St. Alphege
- Full-time
- Hybrid work
- Organisational skills
- IT
- Computer skills
- Annual leave
- Employee assistance programme
Digital Designer / Graphic Designer / Creative Designer - Bromsgrove/Hybrid - 4 years experience
Mooch Creative Studio —Bromsgrove
- Up to £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Driving
- Organisational skills
- Free parking
- Work from home
Quick apply
Handler
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
10d
Technical Case Handler
Orbit Group —Coventry
- £25,422 - £33,473 a year
- Microsoft Word
- Customer service
- Leadership
5d
Account Handler
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
12d
Technical Personal Injury Claims Handler
The AA —Oldbury
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Annual leave
- Employee assistance programme
5d
Commercial Account Handler
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Employee discount
9d
Plant Operator / yard operative
A-Z Skips LTD —Bromsgrove
- £12.71 - £16.00 an hour
- Overtime
- Forklift
- In-person
- Commercial driving
Quick apply
5d
Account Handler (Trade Credit Insurance)
Brown & Brown Europe —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Employee stock purchase plan
Quick apply
5d
Senior Associate / Lead - Large Loss
Keoghs —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
Claims Administrator
AX —Birmingham
- £24,977 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Account Handler Finpro 19 Month FTC
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee discount
2d
Receptionist/Administrative Assistant/Customer Service
Xclusive Motor Services —Birmingham
- From £13 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
Quick apply
7d
Motor Claims Handler
amber accident claims ltd —Birmingham
- From £19,500 a year
- Full-time
- In-person
Quick apply
10d
Claims Manager - Commercial & Schemes
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Leadership
Solicitor
Gallagher Bassett —Tamworth
- Communication skills
- Employee stock purchase plan
- Life insurance
Conveyancing Roles - All Levels
Key Conveyancing —Leamington Spa
- From £25,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
13d
Warehouse Operative
Roba Metals Ltd —Alcester
- From £30,000 a year
- Overtime
- Heavy lifting
- Maintenance
- Driving
- Free parking
Quick apply
12d
Account Handler Finpro
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee discount
2d

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Complaints Handler

Serco Group -
St. Alphege

Apply Now

Job details

Full-time

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance

Qualifications

Pension
Organisational skills
IT
Computer skills

Full job description

Home-Based, with potential infrequent travel to Bristol.

Permanent Band 7

Contract: 12 month FTC

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As the complaints handler responsible for supporting the Health Assessment Advisory Service contract in managing complaints, engaging sensitively and empathetically with claimants, and liaising with services across the organisation to ensure timely complaint responses. You will communicate with a wide range of stakeholders including different business areas, claimants, and internal staff at all levels of the organisation. You will be responsible for the acknowledgement and investigation of complaints received and for providing high quality responses to all different complaint types and ensure a high-quality service is maintained and Continuous Improvement opportunities are identified where applicable. Reporting directly into the to the Customer Experience Manager directly and works alongside Health Professional Complaints Leads to investigate and respond to complaints about the service.

Your main responsibilities:

Acknowledge, investigate, and respond to complaints about the service.
Maintain and develop respectful relationships with both internal and external stakeholders.
Perform any other duty reasonably required by the line manager commensurate with the role.
To ensure that as a service provider we meet or exceed the Key Performance Indicators (KPIs) which have been agreed.
To ensure that MI reports are produced in line with company and customer requirements.
To ensure data is recorded accurately and the complaints received are investigated effectively, in a timely manner, and compliantly and enables identification of themes and trends in the complaints received.
Daily monitoring and management of complaints and complaint mailbox, processing complaints as required and ensuring adherence to response standards, KPI timescales and client escalations and requests.

What you’ll need to do the role:

Previous experience in a complaint management role is essential.
Knowledge of and previous experience working in Department for Work and Pensions (DWP) complaint processes in PIP and/or WCA Experience of working in a pressured, fast paced environment and meeting targets Organisational skills with the ability to manage a variety of tasks and prioritise own workload to meet specific timescales.
Excellent computer skills including Word and excel; particularly in making and keeping accurate and timely records.

What we offer

Up to 6% contributory pension scheme
Life insurance
25 days annual leave plus bank holidays.
Options for annual leave purchase & carry over
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. Interesting and enjoyable work. Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected]

#haascareers

Apply Now

Refine Your Search

handler jobs in warwick, war

Complaints Handler

Digital Designer / Graphic Designer / Creative Designer - Bromsgrove/Hybrid - 4 years experience

Handler

FNOL Motor Claims Handler

Technical Case Handler

Account Handler

Technical Personal Injury Claims Handler

Commercial Account Handler

Plant Operator / yard operative

Account Handler (Trade Credit Insurance)

Senior Associate / Lead - Large Loss

Claims Administrator

Account Handler Finpro 19 Month FTC

Receptionist/Administrative Assistant/Customer Service

Motor Claims Handler

Claims Manager - Commercial & Schemes

Solicitor

Conveyancing Roles - All Levels

Warehouse Operative

Account Handler Finpro

I want to receive the latest job alerts for handler in warwick, war

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