Technical operator Work, Jobs in Marchington, Sts (with Salaries)

Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
14h
Document Control Assistant
Balfour Beatty —Derby
- Hybrid work
- Travel
- Organisational skills
- SharePoint
- Annual leave
Production QA
CH&CO —Derby
- £14.45 an hour
- Overtime
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Production Team Leader
IAE —Stoke-on-Trent
- £36,555 - £42,647 a year
- Full-time
- Supervising experience
- Quality control
- IT
- Health & wellbeing programme
- Life insurance
Quick apply
Digital Delivery Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Travel
- SharePoint
- Annual leave
Press Brake Setter/Operator
Millitec Food Systems —Derby
- £14 - £17 an hour
- Full-time
- Welding
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Senior Manager - Integrated Product Support (Design for Maintenance & Availability)
Rolls-Royce SMR —Derby
- £71,000 - £93,200 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
9d
HOP Technician
M Group —Derby
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Head of Engineering
Encompass Engineering Solution Ltd —Derby
- £65,000 - £75,000 a year
- Full-time
- Engineering
- Business development
- Travel
- Annual leave
Quick apply
9d
Head of Operations - Fire
Total Fire Safety —Burton-On-Trent
- Full-time
- Hybrid work
- Project management
- Contracts
- Leadership
- Annual leave
Quick apply
Wiring Assembly Operator
Copper and Optic —Trentham
- From £13.25 an hour
- Full-time
- Assembly
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Area Manager
Nestlé —Tutbury
- Up to £65,000 a year
- Full-time
- Management
- IT
- Leadership
7d
CNC Programmer and Operator
Shawpak —Derby
- £17.43 - £18.12 an hour
- Full-time
- CAD
- In-person
- Mechanical knowledge
- Annual leave
- Flexible schedule
Quick apply
19h
AOI Operator
Electronic Assembly Services Ltd —Ashby-De-La-Zouch
- Full-time
- Assembly
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Environmental Sustainability Advisor - Bid & Pre-Construction
Balfour Beatty —Derby
- Hybrid work
- Master's degree
- Annual leave
11d
IT Project Manager
East Midlands Railway —Derby
- £53,000 a year
- Hybrid work
- Software development
- Agile
- Employee discount
- Flexible schedule
9d
Laser Operator / Press Brake Operator
Bradfield Storage —Ripley
- £15 - £16 an hour
- Full-time
- English
- Quality control
- In-person
Quick apply
8d
Lead Ecologist (Bid & Pre-Construction)
Balfour Beatty —Derby
- Hybrid work
- Master's degree
- Construction experience
- Annual leave
11d
Environmental Sustainability Advisor
Balfour Beatty —Derby
- Hybrid work
- Communication skills
- Annual leave
Deburr Operator
Moog Inc. —Wolverhampton
- Full-time
- Power tools
- In-person
- Hand tools
- Free parking
- Annual leave

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Technical Support & Customer Success Coordinator

Smartfits Installations Limited
Burton-On-Trent

Quick apply

Job details

Permanent | Full-time
£29,000 a year
14 hours ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Analysis skills
IT support
IT
Computer skills
Communication skills

Full job description

About Smartfits

Smartfits is one of the UK’s leading vehicle technology installation companies, delivering nationwide projects for some of the UK’s largest fleet operators.

Working with industry-leading technologies including Geotab, Mantis, Prolius and other connected fleet solutions, we pride ourselves on delivering outstanding customer service from project planning through to ongoing technical support.

As our business continues to grow, we’re looking for a motivated and technically minded Technical Support & Customer Success Coordinator to join our Operations team.

This is an excellent opportunity for someone who enjoys technology, problem solving and building strong customer relationships. Full product training will be provided, giving you the opportunity to develop your technical knowledge and progress as the company continues to grow.

The Role

Your primary responsibility will be providing technical support to both our customers and internal teams, ensuring issues are investigated, managed and resolved efficiently.

You’ll become an expert in the systems and technologies we support, helping customers get the very best from their solutions.

You’ll also support our Customer Success team with customer onboarding and project administration when required, including providing holiday cover for the team.

Key Responsibilities

Technical Support

Providing first-line technical support to customers via telephone and email.
Investigating and diagnosing customer issues.
Troubleshooting fleet management and telematics systems.
Managing support tickets through to resolution.
Liaising with suppliers where technical assistance is required.
Raising engineer jobs and arranging appointments where necessary.
Monitoring customer accounts and identifying recurring issues.
Producing reports and assisting customers with system queries.
Learning and maintaining knowledge across multiple technology platforms.

Customer Success Support

When required, you’ll also support our Customer Success function by:

Assisting with onboarding new customers.
Setting up customer accounts, user permissions and system configuration.
Configuring customer reports and databases.
Supporting customer training sessions.
Scheduling project meetings and customer calls.
Providing holiday and absence cover for the Customer Success team to ensure a seamless customer experience.

Project & Administration

Supporting project rollouts from initial setup through to completion.
Keeping customer records accurate and up to date.
Working closely with our Operations, Installations and Engineering teams.
Identifying opportunities to improve customer experience and internal processes.

About You

We’re looking for someone who:

Has excellent problem-solving and analytical skills.
Enjoys learning new technologies and systems.
Has strong computer and IT skills.
Can confidently investigate issues and think logically.
Has excellent attention to detail.
Is organised and able to manage multiple priorities.
Has excellent communication and customer service skills.
Enjoys helping customers and building positive relationships.
Is proactive and takes ownership of their work.
Works well independently and as part of a team.

Previous experience within technical support, customer success, IT support, fleet management or telematics would be advantageous but isn’t essential. We are looking for someone with the right attitude, a willingness to learn and a genuine passion for solving problems.

What Success Looks Like

Within your first six months, we’d expect you to:

Develop a strong understanding of our products and services.
Confidently support customers with technical queries.
Successfully manage support cases from start to finish.
Assist with onboarding new customers and supporting customer projects.
Build strong relationships with customers, suppliers and colleagues.
Become a trusted member of the Operations team and a reliable point of contact for both customers and internal teams.

What We Offer

£29,000 annual salary.
Monday to Friday working.
Company pension.
On-site parking.
Full product and technical training.
A friendly and supportive team environment.
Ongoing learning and development.
Genuine opportunities for career progression as the business continues to grow.
Employee Assistance Program

Why Join Smartfits?

At Smartfits, you’ll be joining a growing business where your ideas, initiative and contribution genuinely matter. We invest in our people, encourage continuous learning and provide opportunities to develop your career as the company expands.

If you’re looking for a varied role where you’ll build technical expertise, support customers and be part of a friendly, ambitious team, we’d love to hear from you.

Apply

Please send your CV along with a short covering letter explaining why you’d be a great fit for the role.

Pay: £29,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical operator jobs in marchington, sts

Technical Support & Customer Success Coordinator

Document Control Assistant

Production QA

Production Team Leader

Digital Delivery Coordinator

Press Brake Setter/Operator

Senior Manager - Integrated Product Support (Design for Maintenance & Availability)

HOP Technician

Head of Engineering

Head of Operations - Fire

Wiring Assembly Operator

Area Manager

CNC Programmer and Operator

AOI Operator

Environmental Sustainability Advisor - Bid & Pre-Construction

IT Project Manager

Laser Operator / Press Brake Operator

Lead Ecologist (Bid & Pre-Construction)

Environmental Sustainability Advisor

Deburr Operator

I want to receive the latest job alerts for technical operator in marchington, sts

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