It support Work, Jobs in Thurmaston, Lec (with Salaries)

Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
14d
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
5h
Technical Support Electronics Specialist
National Space Centre —Leicester
- £30,520 a year
- Overtime
- Organisational skills
- Communication skills
Quick apply
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Continuous improvement
- No degree
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
6d
Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
5d
Electronic Patient Records IT Support / Configuration (NHS role)
NHS Professionals —Coventry
- £18 - £21 an hour
- Temporary
- Hybrid work
- In-person
- Annual leave
- Flexitime
Quick apply
6d
Network Support Engineer
Node4 —Derby
- Hybrid work
- Analysis skills
- Employee assistance programme
10d
IT Clinical Systems Coordinator / Support (NHS Role)
NHS Professionals —Coventry
- £16 - £18 an hour
- Temporary
- Hybrid work
- IT
- Annual leave
- Flexitime
Quick apply
5d
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
Technical Support Officer
Citizens Advice —Grantham
- £29,500 - £30,200 a year
IT Security Specialist
Paul Smith —Nottingham
- Hybrid work
- Annual leave
- Employee discount
22h
Technical Support Engineer
Cromwell —Derby
- Computer literacy
- Salesforce
- Maintenance
- Annual leave
- Sick pay
Technical Support Engineer - Electronic Access Systems
Honeywell —Leicester
- Full-time
- Travel

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Technical customer Support Advisor

Blauberg UK
Leicester

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Mobile applications
Equipment installation and commissioning
Zendesk
Wiring schematics interpretation
Technical writing
Communication skills
Help desk

Full job description

Job Description:

Technical Customer Support Advisor (Ventilation Systems)

Location: Leicester UK -
Employment Type: Full-Time
Salary: £28K, based on experience

About Us

Blauberg UK are the UK branch of Blauberg Group, A global leader in ventilation solutions, specialising in energy-efficient residential and commercial Fans, Ventilation units and systems. Our mission is to improve indoor air quality through innovative, reliable products — supported by exceptional technical guidance. We are now looking for a knowledgeable Technical Customer Support Advisor to help installers, contractors, and end-users get the best from our products.

Role Overview

In this role, you will provide front-line technical support to customers using our fans, ventilation units, controls, and associated digital tools. You’ll assist with wiring information, installation guidance, system troubleshooting, and phone-based app support. This position is ideal for someone with a practical, hands-on mindset and the ability to translate technical details into clear instructions. This role is primarily in-house at Desk & Workshop, you may occasionally be required to go to site

Key Responsibilities

Provide technical support to customers via phone, email, and live chat
Guide installers and end-users through wiring diagrams, control setups, and configuration tasks
Deliver phone-based app support, including connectivity troubleshooting and user guidance
Assist customers with product setup, commissioning, and operational best practices
Diagnose ventilation system issues and escalate complex cases to engineering teams
Maintain accurate and detailed records of customer interactions
Contribute to support documentation, wiring guides, FAQs, and training materials
Identify recurring issues or customer feedback and relay insights for product development
Visit customer sites to assist with fault finding, warranty repair and provide set-up and mobile / wifi based connectivity support

Skills & Experience

Essential:

Experience in a technical support, field service, or ventilation/HVAC-related role
Good understanding of electrical wiring basics and the ability to interpret basic wiring diagrams
Strong problem-solving skills and the ability to explain technical information clearly
Confident communicator with excellent phone and written communication skills
Comfortable supporting mobile apps, Bluetooth/Wi-Fi connectivity, and basic network queries
Ability to work independently and manage multiple priorities

Desirable / Optional:

Familiarity with single-room ventilation, MVHR, extract systems, or air quality products
Experience supporting installers, contractors, or facilities teams
Experience using CRM/helpdesk platforms (e.g., Zendesk, Salesforce)
Electrical or HVAC qualifications

What We Offer:

Competitive salary and benefits package
Opportunities for technical training and professional development
Supportive team culture with opportunities to progress
20 days annual leave ( + 1 day for every year worked after the qualifying period, up to 25 days ) + bank holidays

Job Type: Full-time

Benefits:

Company pension
On-site parking

Pay: £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support jobs in thurmaston, lec

Technical customer Support Advisor

IT Support Technician

IT Apprentice

Technical Support Electronics Specialist

ICT Systems Officer

Technical Support Apprentice

Desktop Support Analyst - Derby

Application Support Analyst (Nights)

2nd Line Support Analyst

ICT Service Delivery Manager

Technical Support Specialist

Electronic Patient Records IT Support / Configuration (NHS role)

Network Support Engineer

IT Clinical Systems Coordinator / Support (NHS Role)

Help Desk Engineer

Senior End User Support Technician

Technical Support Officer

IT Security Specialist

Technical Support Engineer

Technical Support Engineer - Electronic Access Systems

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