Patient access occupations Work, Jobs in Solihull, Wmd (with Salaries)

Receptionist
SWFT Clinical Services Ltd —Stratford-upon-Avon
- £25,989.13 a year
- Part-time
- Word processing
- Hotel
- Travel
- Employee assistance programme
- Employee discount
2d
Clinic Administrator- Bilston
Davita —Bilston
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Medical Receptionist
Clement Road Medical Centre —Halesowen
- Part-time
- GP surgery experience
- Databases
- Front desk
Quick apply
2d
Administrative Assistant - Staying Well Service
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- English
- Front desk
8d
Medical Secretary/Receptionist
Greet Medical Practice —Birmingham
- From £12.50 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
9d
Admin Support - Band 3
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
3d
Receptionist - Parkview
Coventry and Warwickshire Partnership NHS Trust —Birmingham
- £25,272 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
4d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Receptionist
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Travel
- Organisational skills
- Front desk
4d
GP Receptionist / Care Navigator
St Johns Surgery —Bromsgrove
- £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- In-person
Quick apply
Dental Receptionist
BPI Dental —Birmingham
- From £13.50 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
1d
Receptionist & Treatment Co-ordinator
Birmingham Dental Excellence —Birmingham
- £10.95 - £12.21 an hour
- Weekend availability
- CRM software
- Management
- Sales
- Free parking
- Employee discount
Quick apply
Reception/Administrator
Hope Farm Medical Centre —Walsall
- £7.55 an hour
- Part-time
- Nursing home
- Organisational skills
- Front desk
Quick apply
10d
Band 3 Substance Misuse Administrator - FTB Oaklands Centre
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Word processing
8d
Receptionist
Bhandal Dental Practice —Birmingham
- From £12.71 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
Quick apply
5d
Medical Receptionist
Laurel House Surgery —Tamworth
- £13.00 - £13.49 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
4d
GP Receptionist
Abbey Medical Practice —Evesham
- £12.71 an hour
- Overtime
- Administrative experience
- Data entry
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
10d
Dental Receptionist - Saturdays & Sundays
Invisiblebraces4u —Birmingham
- £12.71 an hour
- Every weekend
Quick apply
4d
Clinical Administrator
Specsavers Worcester Hearing Centre —Worcester
- £12.91 an hour
- Weekend availability
- Administrative experience
- Organisational skills
- Computer skills
- Employee discount
Quick apply
5d
Medical Receptionist
Brace Street Health Centre: Dr Kumar & Dr Kasliwal —Walsall
- From £12.71 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply

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Receptionist

SWFT Clinical Services Ltd -
Stratford-upon-Avon

Apply Now

Job details

Part-time
£25,989.13 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Closing procedures
Stock ordering
Word processing
Incoming mail sorting
Patient appointment coordination
Filing
Patient service
Appointment booking and call handling
Opening procedures
Front desk
Stocking
Stock replenishment
Communication skills
Negotiation

Full job description

For your information sponsorship for this role is not available.

Stratford Health Care has a vacancy for a part-time receptionist working as part of a full-time job share.

Hours 08:30 – 12:30 Monday to Friday

Processing all calls to the health centre, dealing with staff, patient and the general public. You will need to have good communication skills and telephone manner, and be able to work on your own initiative.

You will need to have had previous reception experience, word processing and/or computer skills.

For an informal chat or for more information please contact Sharon Rose, [email protected]

Previous applicants need not apply

The post-holder will provide an effective reception service. At all times presenting a welcoming user-friendly image. Providing confidential, accurate and efficient clerical support to all departments within the clinic.

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Meeting, greeting and providing a welcoming reception for all staff, patients and members of the general public visiting, and to ensure that at all times the reception duties are carried out to the highest standards.

Responsible for processing all telephone calls to the clinic.

To provide a receptionist service directing patients/clients to the appropriate area as determined by clinical/service appointments or otherwise. Dealing with direct personal queries at the reception desk.

Operate the switchboard in a courteous and efficient manner respecting patient confidentiality and expressing diplomacy/sensitivity when taking messages and relaying detailed information to relevant personnel.

Responsible for organising appointments and maintaining the scheduling system for the various services within your clinic.

To schedule, manage, negotiate, arrange and amend appointments and clinics within established guidelines. This will include dealing with telephone and direct enquires from patients, staff, other health care professionals and visitors on a daily basis. To act on own initiative in the absence of senior staff to resolve any queries/problems, fill vacant appointments, maximise clinic capacity and use resources variably.

To arrange transport for patients, liaising with the ambulance service; to record and monitor any transport problems and negotiate solutions acceptable to patients, therapies staff and the ambulance service.

To distribute departmental post, prioritising anything that requires urgent attention and ensure relevant documentation is acted on promptly and appropriately.

To provide non-clinical advice and information regarding appointments, processes or procedures to patients, visitors and other members of clinic staff, as required.

Authorised to use the Trust IT system (Lorenzo) to view and retrieve patient information, on behalf of the various departments, as requested and to use this system to schedule, manage, negotiate, arrange and amend appointments and clinics.

Responsible for dealing with both internal and Royal Mail postal systems.

To be vigilant in observation of the clinic security system, taking appropriate action as required and report any such action immediately.

To respond to the fire alarm and emergency calls ensuring established procedures are followed.

To book meeting rooms on site.

The post-holder will advise the Multiple Site Reception Manager/Senior Administrator Hotel Services as soon as is practicable of any problems or operational difficulties which affect the efficiency of the reception service.

To work in other areas/clinics, subject to ability to travel.

To be able to advise general enquiries, both telephone and face to face with regard to Family Planning Clinics.

To be able to handle distressed/aggressive patients/clients in a sympathetic and understanding manner and to be able to resolve issues with a minimum of guidance.

To be responsible for the allocation of internal keys to the building on a day-to-day basis ensuring their safe return.

Reporting/logging all maintenance work/requests

Be responsible for dispensing of hearing aid batteries, issuing welfare foods in exchange for tokens or cash and issuing foot files for cash, ensure adequate stocks are maintained and re-order as necessary.

Organise own workload.

Assist with the opening and closing of the clinic when necessary.

Be responsible for the ordering of stationery for reception only, and when delivered to ensure that all goods are checked against delivery notes and stored in appropriate cupboards and all paperwork accurately filed.

To carry out any other additional duties as deemed appropriate the status of this post.

Communications and Working Relationships:
To have good interpersonal skills and be able to communicate with staff, patients, visitors and clinic users.

Apply Now

Refine Your Search

patient access occupations jobs in solihull, wmd

Receptionist

Clinic Administrator- Bilston

Medical Receptionist

Administrative Assistant - Staying Well Service

Medical Secretary/Receptionist

Admin Support - Band 3

Receptionist - Parkview

Bank Receptionist

Receptionist

GP Receptionist / Care Navigator

Dental Receptionist

Receptionist & Treatment Co-ordinator

Reception/Administrator

Band 3 Substance Misuse Administrator - FTB Oaklands Centre

Receptionist

Medical Receptionist

GP Receptionist

Dental Receptionist - Saturdays & Sundays

Clinical Administrator

Medical Receptionist

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