Customer support coordinator Work, Jobs in Westerham (with Salaries)

Helpdesk Coordinator VA2837
Anabas —London
- £29,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
13d
Fellowship Services Coordinator
RSA (The royal society for arts manufactures and commerce)RSA (The royal society for arts manufactures and commerce) —London
- £27,000 a year
- Full-time
- Salesforce
- Organisational skills
- Communication skills
Quick apply
14d
Customer Relations Co-ordinator
Saxon Weald —Horsham
- £33,349 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Business Administrator & Office Coordinator
Ram Peripherals Ltd —London
- From £26,500 a year
- Full-time
- CRM software
- Microsoft Outlook
- Inventory control
Quick apply
Customer Service Coordinator
Johnson Controls —Sunbury
- Rotating shift
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Store Operations Coordinator
Tapestry Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
- Employee assistance programme
- Employee discount
Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover
Ascendit Lifts Ltd —Horley
- From £25,500 a year
- Temporary
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Customer Service Coordinator - FTC
Gunnebo Entrance Control —Maresfield
- £24,800 - £25,500 a year
- Temporary
- Hybrid work
- Communication skills
Quick apply
Ecommerce Coordinator, London HQ
Orlebar Brown —London
- Full-time
- Merchandising
- Communication skills
- Annual leave
- Employee discount
6d
QC Coordinator
Anglo American / De Beers Group —London
- Full-time
- Continuous improvement
- Quality control
- Leadership
- Employee discount
- Gym membership
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Corporate Reception & Office Coordinator
Hitachi Rail —London
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
- Life insurance
10d
Customer Service Coordinator - Part Time
Rapport —London
- £19,500 a year
- Part-time
- English
- Hotel
- Front desk
- Employee assistance programme
Patient Concierge Coordinator
Fortius —London
- Full-time
- Hospitality
- Hotel
- Continuous improvement
Quick apply
10d
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Premium Ticketing Coordinator
AEG Presents —London
- Spanish
- Flexible schedule
Receptionist & Facilities Coordinator
Mulberry —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
Quick apply
Case Admin Coordinator - Government Healthcare
Healix International —Esher
- £28,000 - £32,000 a year
- Full-time
- English
- Case management
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Activities Co-ordinator
Christ's Hospital —Horsham
- £15.15 an hour
- Part-time
- Customer service
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
Property Coordinator
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply

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customer support coordinator jobs near westerham

Helpdesk Coordinator VA2837

Anabas -
London

Apply Now

Job details

Full-time
£29,000 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Company events
Employee assistance programme
Referral programme

Qualifications

Supplier ordering
Customer service call handling
Report writing
Inbound customer enquiry call handling
CAFM software
Computer literacy
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Email software
Purchase order creation
Appointment booking and call handling
Procurement support
Organisational skills
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Office experience
Rota coordination

Full job description

Salary: £29,000
Hours: Permanent, Monday to Friday, 8:30am 5:30pm 40 Hrs

At Anabas, our vision is simple: to provide forward-thinking Facilities Management solutions with passion, delivering a world-class service tailored to the unique needs of our diverse client base.

We are seeking a full-time Helpdesk Coordinator to join our fast-paced team in White City London.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. Youll manage the scheduling of engineers and sub-contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities:

Helpdesk call and mail box management- Answering callers and email requests or enquiries accordingly and in line with contractual arrangements.
Logging client requests on QFM, ensuring they are accurately logged and assigned to the correct SLA, delivery team or contractor.
Liaise with engineers, soft service teams and contractors to schedule work, chase updates, work records and reports to update QFM records accordingly.
Ordering of materials and equipment as required.
Manage, prepare and submit quotations within required SLA on behalf of the FM team.
Responsible for completing client and internal reports from QFM
Management of purchase ordering on SAGE. Raising Purchase order & completing accurate goods receipting of invoices as required.
Monthly reporting on statutory and mandatory compliance of PPMs
Assist the technical team & FMs with reviewing contractor management Obtaining and reviewing insurance documents, training certs, risk assessments and booking in attendances at site with site leads
Complete any other helpdesk related tasks to support our client and wider FM team, as required.
Liaise with the central helpdesk team based in Darlington on a regular basis
Be prepared to participate in an on call rota in conjunction with the central helpdesk.

About You

Were looking for someone who is proactive, professional, and highly organised. Youll thrive in a busy environment, balancing priorities while keeping customer service at the heart of everything you do.

Essential Skills & Qualities:

Previous office experience in a similar role
Strong communication skills, able to manage customer expectations
Excellent organisational skills with the ability to prioritise effectively
Confident IT user (Microsoft Office, email, CAFM systems, or similar)
A positive team player with a flexible, can-do approach
Reliable, self-motivated, and committed to delivering work to a high standard

What We Offer

33 days annual leave (including Bank Holidays)
Employee Assistance Programme
Recognition and Reward scheme
Cycle to Work scheme
Recommend a Friend scheme
Company events
Aviva Digital GP service
Training and development opportunities
Subsidised gym membership
Access to healthy snacks and drinks

Ready to join us?
If youre passionate about supporting people, solving problems, and working as part of a collaborative team, wed love to hear from you.

Apply Now

Refine Your Search

customer support coordinator jobs in westerham

Helpdesk Coordinator VA2837

Fellowship Services Coordinator

Customer Relations Co-ordinator

Business Administrator & Office Coordinator

Customer Service Coordinator

Store Operations Coordinator

Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover

Customer Service Coordinator - FTC

Ecommerce Coordinator, London HQ

QC Coordinator

Partner Onboarding Coordinator

Corporate Reception & Office Coordinator

Customer Service Coordinator - Part Time

Patient Concierge Coordinator

Helpdesk Coordinator

Premium Ticketing Coordinator

Receptionist & Facilities Coordinator

Case Admin Coordinator - Government Healthcare

Activities Co-ordinator

Property Coordinator

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