It Work, Jobs in Rugby (with Salaries)

IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
10d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
IT Support Technician
Howes Percival —Leicester
- Maintenance
- Travel
- Communication skills
- Employee discount
12d
IT Analyst II - Manufacturing Applications
Caterpillar —Desford
- £41,593 - £50,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
9d
Developer (ServiceNow) IT Service Management (ITSM) & HR Service Delivery (HRSD)
Department for Education —Coventry
- £42,806 a year
- Full-time
- Presentation skills
- Agile
11d
IT Service Manager
XPO Logistics —Crick
- £50,000 - £65,000 a year
- Project management
- Team management
- Budgeting
Quick apply
9d
Administrator IT & Finance
British Pregnancy Advisory Service —Warwick
- £26,444 - £29,853 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Budgeting
- Free parking
- Annual leave
Quick apply
3d
SAP Helpdesk Analyst (111772-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- Organisational skills
- Communication skills
- Annual leave
11d
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
11d
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Service Management Analyst
hireful —Banbury
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
Quick apply
3d
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- Full-time
- Organisational skills
- In-person
- Communication skills
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- Continuous improvement
IT Project Manager
Ridge & Partners LLP —Solihull
- Full-time
- Conflict management
- Agile
- Communication skills
10d
IT Contracts Officer
Leicestershire Police —Enderby
- £31,749 - £35,772 a year
- Temporary
- Contracts
IT Business Analyst
Athena Advisory Solutions Ltd —Leicester
- £36,800 - £46,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Mentoring
Quick apply
1d

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IT Support Assistant

ID Logistics & Transport Ltd -
Rugby

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Qualifications

Technical troubleshooting
Incident management
Computer literacy
User account provisioning
Ticket management
Incident documentation
Maintenance
Warehouse management system
Microsoft Office Suite
User account management
Service restoration
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Warehouse experience
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Communication skills
Time management

Full job description

Join ID Logistics as our next IT Support Assistant and help power the technology behind our fast‑growing, innovative logistics operations.

About You:

We are looking for someone with solid technical know‑how, great problem-solving skills, and a real enthusiasm for helping people. As our IT Support Assistant, you will be the go‑to person for resolving hardware and software issues, supporting colleagues across the business, and keeping our technology running smoothly alongside your IT Manager and team.

Key Responsibilities:

Provide first‑line support for hardware, software, and network issues, ensuring fast and effective resolutions.
Log, track, and manage incidents through the ticketing system, escalating when needed.
Support the setup, installation, and maintenance of IT equipment and systems.
Troubleshoot issues across operating systems, applications, networks, and hardware.
Assist with onboarding new employees, setting up devices, accounts, and access.
Support system updates, patches, and routine maintenance.
Keep technical documentation, procedures, and troubleshooting records up to date.
Maintain accurate hardware and software inventory records.
Support IT security processes, including account management and MFA.
Collaborate with the wider IT team on projects and long‑term improvements.
Deliver excellent customer service with a friendly, professional, and proactive approach.

Skills and Experience:

Previous experience in an IT support role, ideally within a warehouse, logistics, or fast‑paced operational environment.
Strong understanding of basic IT troubleshooting, including hardware, software, networks, and peripheral devices.
Experience supporting warehouse technologies such as handheld scanners, label printers, RF devices, and Warehouse Management Systems (WMS).
Ability to diagnose and resolve first‑line issues quickly to minimise operational downtime.
Good knowledge of Microsoft Office, Windows operating systems, and common business applications.
Strong communication skills, able to support both technical and non‑technical colleagues in a clear, patient way.
Excellent organisational and time‑management skills, with the ability to prioritise tasks based on operational impact.
High attention to detail when logging incidents, updating records, and completing documentation.
Familiarity with IT ticketing systems and following escalation procedures.
Ability to work independently, use initiative, and remain calm when responding to urgent operational issues.
A proactive, customer‑focused attitude, with a commitment to supporting smooth warehouse operations.

About Us:

ID Logistics is an international contract logistics group with a presence in 20 countries, representing more than 8.0 million square meters of warehousing facilities in Europe, America, Asia, and Africa, with over 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterised by offers involving a high level of technology.

We have been growing for 25 years, with an ethos of everyone being united and where innovation is constant. We have a demanding job to do, and we must move fast while being rigorous and precise.

We launched our first UK branch in June 2023, our 2nd in August 2025, our 3rd in May 2026 and we are now onto site number 4!

Operational excellence is one of the founding values of ID Logistics and each employee contributes to it: all your ideas, we will listen to them, and all your past experiences will enrich us.

So come develop your IDeas on the job in our new site in Rugby!

This is a full‑time, on‑site role, in our new site Rugby.

Please note we may review and progress applications ahead of the closing date.

We are not looking for agency support currently

Quick apply

Refine Your Search

it jobs in rugby

IT Support Assistant

IT Technician

1st / 2nd Line IT Support Analyst

IT Helpdesk Analyst

IT Support Analyst

IT Support Technician

IT Analyst II - Manufacturing Applications

Developer (ServiceNow) IT Service Management (ITSM) & HR Service Delivery (HRSD)

IT Service Manager

Administrator IT & Finance

SAP Helpdesk Analyst (111772-0726)

Desktop Support Engineer

2nd Line Desktop Support Technician

Group IT Manager

IT Service Management Analyst

IT Service Desk Agent

IT Project Service Manager

IT Project Manager

IT Contracts Officer

IT Business Analyst

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