Remote work jobs Work, Jobs in Norwich (with Salaries)

Customer Service Assistant
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Data entry
- Employee discount
- Gym membership
Ceremony Team Agent
Norfolk County Council —Norwich
- £25,989 - £26,403 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Employee discount
- Gym membership
2d
Executive Assistant
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
- Employee discount
- Gym membership
Job Coach 10504
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quality Assurance Officer 10880
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- IT
- Employee discount
- Gym membership
3d
Executive Assistant
Pikl Insurance —Norwich
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Improvement East Project Care Lead
Norfolk County Council —Norwich
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
5d
EHCP Reviewing Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Care plans
- Employee discount
- Gym membership
8d
Customer Service Advisor
Civic Recruitment Limited —Lowestoft
- £14.59 an hour
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
Quick apply
4d
Service and Support Administrator
Fleet Sense —Dereham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Sick pay
Quick apply
2d
Deputy Base Adviser for Autism
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
2d
Specialist Hubs of Inclusive Practice (SHIP) Adviser
Norfolk County Council —Norwich
- £61,679 - £66,050 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
2d
Reablement Liaison Officer 10928
Norfolk County Council —Norwich
- £13.90 - £14.59 an hour
- Part-time
- Hybrid work
- Employee discount
- Gym membership
2d
Deputy Social, Emotional and Mental Health (SEMH) Base Adviser
Norfolk County Council —Norwich
- £52,761 - £57,297 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
2d
Advanced Public Health Practitioner 10952
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
- Gym membership
2d
Team Manager (Best Start Inclusion)
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
8d
Community Fundraising Co-ordinator
Sue Lambert Trust —Norwich
- £31,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Business Support Officer
Norfolk County Council —Loddon
- £26,824 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee discount
- Gym membership
5d
Reablement Liaison Officer (11016)
Norfolk County Council —Dereham
- £13.90 - £14.59 an hour
- Part-time
- Hybrid work
- Employee discount
- Gym membership
2d
Social Media Strategy Manager
We Are SNS —Norwich
- £27,500 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Social media management
- Presentation skills
- Work from home
Quick apply

I want to receive the latest job alerts for remote work jobs in norwich

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote work jobs jobs near norwich

Customer Service Assistant

Norfolk County Council -
Norwich

Apply Now

Job details

Permanent | Full-time
£25,989 - £26,403 a year

Benefits

Company pension
Employee discount
Gym membership
Car scheme

Qualifications

Customer relationship management
Data entry

Full job description

Norfolk County Council Customer Service Centre are looking for telephone Customer Service Assistants to join our high performing team.

We are looking for reliable workers to join our hybrid working multi-skilled team.

We respond to around 30,000 customer contacts per month. This role will be phone based, taking in-bound calls from a wide variety of customers.

With the challenges the Council faces with declining budgets, it is even more important that we deliver a high quality, customer focussed and effective service to all of our customers. As the authority streamlines its processes, our staff will support customers with information and access to services using the internet and various other resources, making sure customers receive a great service.

Do you:

Have experience working in a high-pressure environment
Enjoy being an ambassador for excellent service
Have the ability to multitask, logging accurate information while talking to the customer
Diffuse difficult situations where the customer is in crisis
Get satisfaction from delivering a high standard of customer service
Enjoy using various resources to deliver the best and right service for your customer
Have a service improvement mind-set, wanting to make things better for our customers
Have good attention to detail and excellent data entry skills

If you have answered yes to all of the above then we would love to hear from you!

Our Customer Service Centre is open from 9am to 5pm Monday to Friday. We respond to contacts for all services provided by Norfolk County Council, so no day is ever the same.

These are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
Financial benefits such as:
- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Please note – Previous applicants for this position will not be eligible to apply.

Redeployment closing date: 5 August 2026 23:59

All other applicants closing date: 16 August 2026 23:59

Apply Now

Refine Your Search

remote work jobs jobs in norwich

Customer Service Assistant

Ceremony Team Agent

Executive Assistant

Job Coach 10504

Quality Assurance Officer 10880

Executive Assistant

Improvement East Project Care Lead

EHCP Reviewing Officer

Customer Service Advisor

Service and Support Administrator

Deputy Base Adviser for Autism

Specialist Hubs of Inclusive Practice (SHIP) Adviser

Reablement Liaison Officer 10928

Deputy Social, Emotional and Mental Health (SEMH) Base Adviser

Advanced Public Health Practitioner 10952

Team Manager (Best Start Inclusion)

Community Fundraising Co-ordinator

Business Support Officer

Reablement Liaison Officer (11016)

Social Media Strategy Manager

I want to receive the latest job alerts for remote work jobs in norwich

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected