Governance manager Work, Jobs in Ballymena, Ant (with Salaries)

Service Delivery Lead - Northern Ireland - Our Future Health Programme
Xyla Services —Ballymena
- £31 an hour
- Part-time
- Customer service
- BLS Certification
- Travel
Quick apply
14d
Commercial Lead
DOWDS —Ballymena
- Full-time
- Management
- Analysis skills
- Contracts
Quick apply
Senior Project Manager
GO POWER —Belfast
- £41,854.62 - £50,000.00 a year
- Full-time
- Project management
- Negotiation
- Sick pay
Quick apply
Area Support Manager - Northern Ireland
IVC —Belfast
- Up to £40,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
- Organisational skills
- Annual leave
- Employee discount
6d
Director of Business Services
Surya Manggala Sejahtera Business Services Ltd —Belfast
- £7,171 - £8,000 a month
- Full-time
- Microsoft Office
- Contracts
- In-person
Quick apply
Health Care Assistant/Support Worker - Northern Ireland - Our Future Health Programme
Xyla Services —Ballymena
- £19 an hour
- Part-time
- BLS Certification
- Travel
- Communication skills
Quick apply
14d
Senior Transformation Manager
Sigso Business Consulting Ltd —Belfast
- £5,300 - £7,000 a month
- Full-time
- Agile
- Business
- Communication skills
- Free parking
- Flexitime
Quick apply
9d
Practice Manager - Portglenone
Clear Dental —Portglenone
- Management
- Leadership
6d
Investment Compliance & Risk Analyst - Graduate
Funds-Axis —Belfast
- Full-time
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Principal Patient Safety Consultant
SP Dental Care Group Ltd —Belfast
- £5,000 - £6,000 a month
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
11d
Compliance Surveillance Associate
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Water Efficiency Officer
Education Authority —Antrim
- £34,434 - £37,280 a year
- Part-time
- Leadership
- School
- Annual leave
Investment Compliance & Risk Team Lead
Funds-Axis —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
Quick apply
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
4d
Business Disruption Risk & Enterprise Resilience Manager, Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
11d
Senior Manager, Strategic Performance and Optimisation, Global
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Communication skills
4d
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
3d
Securities & Derivatives Group Manager (Senior Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
- Employee assistance programme
- Employee discount
Finance Manager
Top Boucher Road Limited —Belfast
- £40,000 - £47,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Quick apply
7d
Senior Audit Manager
ACC Financial Advisory UK Ltd. —Belfast
- £78,000 - £95,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
6d

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Service Delivery Lead - Northern Ireland - Our Future Health Programme

Xyla Services
Ballymena

Quick apply

Job details

Part-time | Full-time
£31 an hour
14 days ago

Qualifications

Phlebotomy
Customer service
BLS Certification
Venipuncture
Performance management
HCPC
Leadership
Communication skills
NMC

Full job description

Service Delivery Lead (SDL) – Healthcare

Multiple Locations Across Northern Ireland

Employer: Xyla – Our Future Health Programme

Role Type: Mobile Sites

Salary: Hourly Rate

Monday to Friday - £31

Hours: Full time and part time hours available, flexible working required. Based around your availability.

Shift times:

Monday to Friday - 7:50am until 6:10pm

Travel: Required between local sites

About Xyla & Our Future Health

Xyla are elective care delivery partners, providing healthcare services and operational support to the NHS across the UK. We also collaborate with organisations such as Our Future Health, a registered charity working in partnership with the NHS to deliver the UK's largest ever health research programme.

Our Future Health aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions, including cancer, dementia, heart disease, arthritis, diabetes, and stroke.

Our mobile clinics operate across England, Wales, Scotland, and Northern Ireland, delivering accessible, participant‑centred services to adults aged 18+ from all backgrounds and communities.

The Role

We are recruiting experienced nurses or healthcare professionals to join the Our Future Health programme as Service Delivery Leads (SDLs).

This is a critical on‑site clinical and operational leadership role within each mobile clinic, mirroring the service delivery models used across Xyla Elective Care's NHS contracts. The SDL acts as the first point of escalation for all on‑site operational and clinical queries, ensuring safe, efficient, and high‑quality service delivery.

You will provide strong clinical leadership, ensure effective participant flow, and support the delivery of continuous quality improvements informed by service feedback, audits, and incident investigations. The role also plays a key part in implementing clinical modernisations and pathway improvements to enhance the participant experience.

Key Responsibilities

Clinical & Operational Leadership
Provide visible, confident clinical leadership within mobile clinic settings.
Act as the first point of escalation for all on‑site clinical, operational, and staffing issues.
Lead and coordinate daily clinic operations, ensuring safe and efficient participant flow.
Provide additional capacity and oversight during busy periods, staff breaks, or staffing gaps.
Act as the lead responder in emergency situations, including vasovagal episodes.

Clinical Oversight & Direct Support

Support HCAs and Phlebotomists with participant measurements, including height, weight, blood pressure, and blood collection.
Competently take over venepuncture where two unsuccessful attempts have been made, ensuring participant reassurance, consent, and comfort.
Ensure all clinical activity is delivered in line with SOPs, clinical protocols, and governance frameworks.

Team Leadership & Workforce Management

Lead and coordinate mobile clinic staffing rotas, escalating any gaps or challenges to the Service Manager.
Support, motivate, and develop multidisciplinary teams through visible, supportive leadership.
Offer real‑time guidance, advice, and operational support to frontline staff.
Communicate effectively with staff at all levels, participants, and site visitors.

Quality, Safety & Governance

Maintain strong oversight of quality standards, KPIs, infection prevention and control, and risk management.
Ensure incidents, near misses, complaints, and accidents are reported via InPhase.
Contribute to investigations, audits, service reviews, and learning processes.
Support the implementation of learning outcomes and continuous quality improvements.

Service Development & Improvement

Provide structured service feedback to the Service Manager and Contract Director.
Identify and advise on challenges relating to participant flow, staffing, skill mix, and pathways.
Conduct site assessments and advise on safety, clinical effectiveness, policies, procedures, and participant experience.

Education, Training & Professional Practice

Support governance, quality improvement, and staff training activities in collaboration with the Service Manager.
Lead by example with strong attention to detail and professional standards.
Maintain ongoing CPD and ensure practice remains evidence‑based and compliant.

Participant Experience

Uphold exceptional customer service standards at all times.
Create a welcoming, professional, and supportive environment for every participant.
Communicate clearly, manage expectations, resolve concerns promptly, and ensure participants feel respected, informed, and cared for throughout their visit.

Essential Experience & Qualifications

NMC or HCPC registration.
Evidence of substantial CPD in clinically relevant subjects.
Experience working in an outpatient or similar clinical environment.
Leadership or Team Lead experience within the NHS or a comparable healthcare setting.
Minimum 12 months' phlebotomy experience with demonstrated subject matter expertise in venepuncture.
Basic Life Support training (ILS/ALS desirable).
Proven ability to manage, motivate, support, and develop teams.
Strong understanding of governance, quality standards, KPIs, risk assessment, incident reporting, and IPC.
Excellent communication and leadership skills.
Highly motivated and comfortable working in a fast‑paced, mobile service environment.

Desirable Experience

Flexibility and willingness to travel between mobile clinic locations.
First Aid training.
Track record of effective performance management.
Strong influencing and stakeholder engagement skills.

Why Join Xyla & Our Future Health?

Be part of a nationally significant health research programme.
Play a key role in shaping high‑quality, participant‑centred services.
Work in a varied, autonomous, and impactful leadership role.
Opportunity to influence service design, quality improvement, and patient experience at scale.

Interested?
Apply now or get in touch to discuss location alignment and coverage areas.

[email protected]

0207 8414 737, option 1

Quick apply

Refine Your Search

governance manager jobs in ballymena, ant

Service Delivery Lead - Northern Ireland - Our Future Health Programme

Commercial Lead

Senior Project Manager

Area Support Manager - Northern Ireland

Director of Business Services

Health Care Assistant/Support Worker - Northern Ireland - Our Future Health Programme

Senior Transformation Manager

Practice Manager - Portglenone

Investment Compliance & Risk Analyst - Graduate

Principal Patient Safety Consultant

Compliance Surveillance Associate

Water Efficiency Officer

Investment Compliance & Risk Team Lead

Head of Digital Delivery Service

Business Disruption Risk & Enterprise Resilience Manager, Vice President

Senior Manager, Strategic Performance and Optimisation, Global

Lead Officer for Building Energy Management Systems (BEMS)

Securities & Derivatives Group Manager (Senior Vice President)

Finance Manager

Senior Audit Manager

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