Operations manager Work, Jobs in Bitterne, Ham (with Salaries)

Operations Manager
Mettricks Portswood —Southampton
- Up to £37,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
Quick apply
Production Manager
Owtons Butchers —Southampton
- £35,000 - £40,000 a year
- Full-time
- Management
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Customer Operations Manager
BH Live —Southampton
- £29,580 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
14d
Operations Manager – Installs
Correct Contract Services Ltd —Andover
- £50,000 - £60,000 a year
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
13d
Healthy Homes Damp & Mould Senior Operations Manager
Abri —Eastleigh
- Up to £69,000 a year
- Full-time
8d
Head of Operations
Warner Leisure Hotels —Hayling West
- Up to £50,000 a year
- Full-time
- Management
- Hotel
- Restaurant
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Sales
- Continuous improvement
- Driving
- Employee discount
Quick apply
Head of Operations
City of Portsmouth College —Portsmouth
- £66,627.59 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
3d
Operations Supervisor
National Express —Bournemouth
- £33,619.08 a year
- Overtime
- Communication skills
1d
Operations Manager
Stour Surgery —Christchurch
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Sick pay
Quick apply
3d
General Production Manager
The IW Ice Cream Co —Newport
- £27,000 - £30,000 a year
- Part-time
- In-person
- Leadership
- Free parking
Quick apply
4d
Operations and Test Manager
Corporate LinX —Andover
- JavaScript
- Agile
- Work from home
Postal Operations Assistant Manager
Clarke Willmott LLP —Southampton
- Management
- Microsoft Office
- Continuous improvement
Assistant Operations Manager (Stevedores)
Associated British Ports —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Director
Mettricks Portswood —Southampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
Divisional Director of Operations
University Hospital Southampton NHS Foundation Trust —Southampton
- £112,782 - £129,783 a year
- Full-time
- Leadership
- Time management
13d
Service Operations Manager
SSE —Portsmouth
- £59,800 - £89,800 a year
- Full-time
- IT
- Employee discount
3d
Operations & Supply Chain Manager
Total Distribution & Retail Solutions Ltd —Christchurch
- £40,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
9d
Administrative Operations Manager
Newmedica —Whiteley
- £37,000 a year
- Weekend availability
- English
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
1d
Security Operations Manager
Mitie —Portsmouth
- Weekend availability
- Customer service
- Analysis skills
- Travel
- Employee discount

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Operations Manager

Mettricks Portswood
Southampton

Quick apply

Job details

Permanent | Full-time
Up to £37,000 a year

Qualifications

Hospitality
GCSE
Leadership
Marketing
A Level

Full job description

Why Mettricks?

At Mettricks, we believe hospitality can be better.

Better coffee. Better food. Better systems. Better leadership. Better culture.

We're looking for an Operations Manager who can help us scale our business without compromising the values and standards that have made Mettricks what it is today.

This role sits at the heart of the business, connecting strategy with execution and ensuring operational excellence across every part of the customer journey.

What We Believe

At Mettricks, we're obsessed with getting better.

Better hospitality. Better systems. Better leadership. Better experiences.

We believe continuous improvement is not a project; it's a mindset. We believe great operations create the foundation for great hospitality, and that the best businesses are built by people who take ownership, solve problems, and care deeply about the details.

We're looking for an Operations Manager who shares that belief and who wants to help build systems, teams, and processes that support sustainable growth without compromising what makes Mettricks special.

If you're motivated by improvement, accountability, and building something meaningful, you'll fit right in.

The Role

The Operations Manager is responsible for driving operational performance, commercial success, and continuous improvement across the business.

You'll work closely with senior leadership and venue teams to translate strategy into action.

This is a hands-on operational leadership role. While systems, planning and projects form part of the position, success comes from spending time in the business, understanding the realities of service, supporting leaders, and identifying opportunities first-hand.

You'll be expected to roll your sleeves up, remain highly visible across the operation, and lead improvements through action rather than observation. This isn’t a desk only job.

Key Responsibilities

Operational Leadership

Develop and maintain operational systems that support growth.
Drive consistency across all venues.
Lead operational projects and business improvements.
Ensure compliance, health & safety and food safety standards.

Team Development

Coach and support site leadership teams.
Develop management capability throughout the business.
Foster a culture of accountability, ownership and growth.

Commercial & Performance Management

Analyse operational and financial performance across the business.
Drive improvements in sales, profitability, labour productivity and operational efficiency.
Identify opportunities for revenue growth and cost optimisation.
Support site leaders to understand key business metrics and take ownership of results.
Build reporting and accountability structures that drive performance.
Ensure operational decisions support long-term commercial success.

Continuous Improvement

Challenge existing ways of working.
Seek opportunities to improve customer experience and team effectiveness.
Build scalable systems that support future growth.

Living the Mettricks Values
You encourage transparency, challenge constructively when improvements are needed, and create clarity through honest communication.

You remain curious, data-informed and committed to learning and improvement at every level.

You solve problems rather than simply reporting them. You take ownership and create action.

You maintain high standards and refuse to compromise on quality.

You understand that great operations create better experiences for customers and teams.

You lead with authenticity, humility and professionalism.

What You'll Bring

Strong hospitality operations experience.
Proven ability to improve systems and performance.
Excellent leadership and coaching skills.
Strong understanding of hospitality financials and commercial drivers.
Demonstrated success improving profitability and operational performance.
Ability to balance customer experience, team engagement and commercial outcomes.
A passion for developing people and culture alongside operational excellence.

Application Process

A cover letter is required as part of your application.

We're interested in how you think, lead, and align with our values—not just what's on your CV.

Please include brief responses to the following:

1. Why Mettricks?

What attracts you to our business, culture, and mission?

2. Challenges & Opportunities

Based on your understanding of Mettricks and the hospitality industry:

What do you see as the biggest opportunities for the business over the next few years?
What challenges do you think we will face?
How would you approach them?

3. Why You?

What experience, achievements, and personal qualities make you the right person for this role?

4. Culture & Leadership

At Mettricks, we believe that "Culture Eats Strategy For Breakfast."

What does that mean to you, and how do you create high-performing teams and strong workplace cultures?

Please keep your cover letter to a maximum of two pages.

Pay: Up to £37,000.00 per year

Work Location: In person

Quick apply

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