Lead hand Work, Jobs in Aberdeen, Sct (with Salaries)

Reception Supervisor
Marcliffe —Aberdeen
- Weekend availability
- Hotel
- Supervising experience
- Front desk
1d
Duty Manager / Supervisor – The Snooty Fox (Cove Bay, Aberdeen)
The Snooty Fox Cove Ltd —Aberdeen
- £13.50 an hour
- Full-time
- Hospitality
- Bar
- Customer service
Quick apply
11d
Lead Nightshift Manager
Sainsbury's —Aberdeen
- From £36,250 a year
- Night shift
- Team management
- Training & development
- Retail management
- Employee discount
3d
Learning & Development Administrator (#703)
Motive Offshore Group —Aberdeenshire
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Sales Manager
Radisson Hotel Group —Aberdeen
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Business development
- Travel
- Relocation assistance
- Employee discount
Quick apply
Salon Manager
Tan Allure —Aberdeen
- £25,420.00 - £43,902.95 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Free parking
Quick apply
Project Planner / PMO
CGI —Aberdeen
- Full-time
Quick apply
1d
Restaurant Assistant Manager
Burger King UK —Aberdeen
- Up to £31,750 a year
- Full-time
- Sales
- Training & development
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Quality Manager
Costain —Aberdeen
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Food and Beverage Supervisor (Maternity Cover) - Courtyard by Marriott Aberdeen Airport
Marriott International, Inc —Aberdeen
- £13.42 an hour
- Full-time
- Hotel
- Organisational skills
- Cleaning
- Employee discount
2d
Driver/Labourer
ICR —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Maintenance
Quick apply
Business Aligned AI Change Senior Manager / Assistant Director – 12 Month Secondment / FTC
Deloitte —Aberdeen
- Hybrid work
- Agile
- AI
- Communication skills
1d
Lead Business Analyst - Energy & ERP Transformation
CGI —Aberdeen
- Full-time
- Hybrid work
- ERP systems
- Agile
- In-person
Quick apply
Head Chef - Cooking Up the Next Chapter at Barra Castle Farmshop
Barra Castle Farmshop —Aberdeen
- Full-time
- Inventory control
- Hotel
- In-person
- Employee discount
Quick apply
Lead Web Developer
Petrolink Services Ltd —Aberdeen
- Full-time
- Hybrid work
- Databases
- Team management
- Mentoring
Quick apply
Manager, Research & Development Incentives - IT Specialist
Deloitte —Aberdeen
- Hybrid work
- Bachelor's degree
- Software development
- IT
Clinical Deputy Manager
Angusfield House Care Home —Aberdeen
- £25 an hour
- Full-time
- Team management
- Mentoring
- Leadership
- Annual leave
Quick apply
Senior Early Years Practitioner
Wildnest Nursery —Laurencekirk
- £28,288 - £30,056 a year
- Full-time
- Management
- Experience working with children
- Team management
- Profit sharing
Quick apply
11d
Associate Director – Conventional and Low Carbon Major Programmes Procurement
Turner & Townsend —Aberdeen
- Full-time
- Business development
- Travel
- Contracts
Quick apply
Chef/Cook
Steeple CafeBar —Drumlithie
- £14 - £16 an hour
- Part-time
- Cooking
- Organisational skills
- Cleaning
- Free parking
Quick apply
13d

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Reception Supervisor

Marcliffe -
Aberdeen

Apply Now

Job details

Permanent
1 day ago

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Arranging restaurant reservations
Supervising experience
Front desk
Training & development
Guest services telephone call handling
Team motivation leadership
Communication skills
Hotel front office operations
Time management
Hospitality management
Rota coordination

Full job description

Marcliffe is looking for an experienced, polished and guest focused Reception Supervisor to join our Front of House team.

This is a superb opportunity to help shape the first and lasting impressions of our guests, ensuring every arrival, departure and interaction reflects the warmth, elegance and attention to detail expected within a luxury hotel environment. Reporting to the Front of House Manager, you will help lead the Reception team, ensuring every guest is welcomed with genuine care, every enquiry is handled with discretion and professionalism, and every detail is managed beautifully.

If you are a confident Front of House professional with a passion for refined service, luxury hospitality and creating memorable guest experiences, we would love to hear from you.ortunity

As Reception Supervisor, you will take ownership of the day to day delivery of excellent guest service at Reception, leading by example and supporting the team to provide a seamless, professional and memorable experience for every guest.

Working closely with the Front of House Manager and other hotel departments, you will oversee arrivals and departures, support room operations, manage guest enquiries and help ensure Reception runs smoothly, efficiently and in line with Marcliffe’s standards.

Key responsibilities

Lead and support the Reception team to deliver exceptional guest service at all times.
Welcome guests on arrival and provide a professional, warm and attentive check-in and check-out experience.
Oversee VIP arrivals, departures and special guest requirements.
Handle guest requests, queries, feedback and concerns efficiently and professionally.
Maintain accurate guest information, room requirements and daily occupancy details.
Support the FOH Manager with daily tasks, reservation calls, room availability and rate information.
Coordinate with Housekeeping and other departments to ensure rooms and guest requirements are managed effectively.
Ensure the Reception area and back office are tidy, organised and well stocked.
Maintain accurate restaurant, Drawing Room and Food & Beverage bookings where required.
Support team rotas, timesheets, holiday tracking and daily checklists alongside the FOH Manager.
Assist with operations and rooms forecasts, reception floats, change orders and administrative duties.
Provide clear shift handovers and communicate relevant guest feedback to management.
Follow Marcliffe policies, procedures and guidelines, including health and safety, fire, security and operational standards.
Support team members with training, development and day-to-day guidance.

About you

You will be a professional, personable and guest-focused individual with:

Previous hotel reception experience, ideally within a supervisory role.
Experience working in a 4 or 5-star hotel environment.
A strong commitment to delivering outstanding customer service.
Excellent communication skills, both written and verbal.
The ability to lead, motivate and support a team.
Strong organisation, attention to detail and time management skills.
A calm, positive and hands-on approach, with the ability to work well under pressure.
Confidence using Microsoft packages and hotel systems.
Good knowledge of Aberdeen City and the surrounding area, or a willingness to learn.
A professional demeanour and presentation.
Flexibility to work a range of shifts, including days, evenings, weekends and holidays.
A genuine passion for luxury hospitality and memorable guest experiences.

Why join Marcliffe?

Marcliffe has built an outstanding reputation for warmth, elegance and exceptional service. As Aberdeen’s only AA five-star hotel, Marcliffe brings together traditional Scottish hospitality with modern luxury and is currently undergoing a period of significant investment and development.

As Reception Supervisor, you will be part of a supportive and professional team where your contribution will help shape the guest journey and maintain the high standards Marcliffe is known for.

In return, we offer:

The opportunity to work within a prestigious luxury hotel.
A key supervisory role at the heart of the guest experience.
Career development and learning opportunities.
A supportive team committed to excellence.
The chance to be part of an exciting new chapter for Marcliffe.

If you are ready to lead by example, support a talented Front of House team and deliver exceptional guest experiences, we would love to hear from you.

Apply today and become part of our award-winning team.

Apply Now

Refine Your Search

lead hand jobs in aberdeen, sct

Reception Supervisor

Duty Manager / Supervisor – The Snooty Fox (Cove Bay, Aberdeen)

Lead Nightshift Manager

Learning & Development Administrator (#703)

Sales Manager

Salon Manager

Project Planner / PMO

Restaurant Assistant Manager

Quality Manager

Food and Beverage Supervisor (Maternity Cover) - Courtyard by Marriott Aberdeen Airport

Driver/Labourer

Business Aligned AI Change Senior Manager / Assistant Director – 12 Month Secondment / FTC

Lead Business Analyst - Energy & ERP Transformation

Head Chef - Cooking Up the Next Chapter at Barra Castle Farmshop

Lead Web Developer

Manager, Research & Development Incentives - IT Specialist

Clinical Deputy Manager

Senior Early Years Practitioner

Associate Director – Conventional and Low Carbon Major Programmes Procurement

Chef/Cook

I want to receive the latest job alerts for lead hand in aberdeen, sct

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