Gap Work, Jobs (with Salaries)

Customer Service Advisor
Gap Renew —Gateshead
- £12.75 - £13.75 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Store discount
Quick apply
5d
Learning & Development Coordinator
GAP Group —Glasgow
- Full-time
- Microsoft Excel
- Microsoft Office
- Human resources
Kitchen Early Morning Production Operative
Gap Catering —Salisbury
- £15.00 - £16.50 an hour
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
Quick apply
8d
Digital Skills Champion
Bridge The Gap ending digital Poverty C.I.C —London
- £1 a year
- Part-time
- Computer literacy
- IT
- Teaching
- Store discount
- Employee discount
Quick apply
6d
Volunteer Photographer
Bridge The Gap ending digital poverty C.I.C —London
- Part-time
- In-person
- Communication skills
- Flexible schedule
Quick apply
6d
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
7d
7.5T Delivery Driver/Trade Counter Assistant
General All-Purpose Plastics (GAP) Ltd —Ashford
- £14.39 an hour
- Customer service
- Driving
- IT
- Employee discount
Quick apply
1d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Service Driver
GAP Group —Bury St. Edmunds
- Full-time
- Customer service
- Driving
- Annual leave
5d
Account Manager Event Services
GAP Group —London
- Full-time
- Management
- Driving
- Travel
11d
Area Sales
GAP Group —Carlisle
- Full-time
- Sales
- Microsoft Office
- In-person
UPVC Fabricator (Blackburn)
General All-Purpose Plastics (GAP) Ltd —Blackburn
- From £12.75 an hour
- Overtime
- Assembly
- Free parking
- Employee discount
Quick apply
1d
Mobile Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Driver/labourer
GAP Group —Manchester
- Full-time
Quick apply
Technical Solutions Manager
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
Technical Sales - Lifting
GAP Group —Birmingham
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Regional Generator Engineer
GAP Group —Spennymoor
- Full-time
- In-person
- Annual leave
Quick apply
Regional Survey Technician
GAP Group —Falkirk
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
6d
Chargehand
GAP Group —Kilmarnock
- Full-time
- Maintenance
- Organisational skills
- Leadership
Welding Supervisor (working)
GAP CONTAINER SERVICES LTD —Liverpool
- £15.38 - £15.98 an hour
- Full-time
- Basic maths
- Assembly
- Supervising experience
- Free parking
Quick apply

I want to receive the latest job alerts for gap

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor

Gap Renew
Gateshead

Quick apply

Job details

Part-time
£12.75 - £13.75 an hour
5 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

CRM software
Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Gateshead

Job Type: Part-time (16- 22.5 hours per week)

Company Overview

Gap Renew, trading as Renew 2 U, is a Gateshead-based company specialising in the refurbishment and resale of appliances. We operate on major online platforms including eBay, Shopify, and Amazon. Our mission is to provide high-quality, renewed appliances to our customers while promoting sustainability and reducing waste. Collaborating closely with our warehouse and website teams, we ensure a seamless customer experience from product listing to delivery.

Job Description

We are seeking a dedicated Customer Service Advisor to join our dynamic, office-based team in Gateshead. The ideal candidate will have a passion for customer satisfaction and experience in e-commerce customer service. This role requires close collaboration with our warehouse and website teams to enhance the customer journey across all sales platforms.

Key Responsibilities

Customer Interaction: Manage and resolve escalated customer enquiries across eBay, Shopify, and Amazon.
Cross-Functional Collaboration: Work closely with the warehouse team to ensure timely order fulfilment and with the website team to improve online customer interfaces.
Process Improvement: Develop and implement customer service policies tailored to our multi-platform operations.
Performance Monitoring: Analyse customer service metrics and prepare reports to drive continuous improvement.
Training and Development: Identify skill gaps and organise training sessions for team members.

Qualifications

Experience: Minimum of 2-3 years in a customer service role within e-commerce ideal but not essential.
Skills:
Proficiency with e-commerce platforms (eBay, Shopify, Amazon).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Familiarity with customer service software and CRM systems.
Ability to collaborate effectively with cross-functional teams.
Attributes:
Customer-focused mindset with a commitment to sustainability.
Leadership qualities and the ability to inspire a team.
Adaptability in a fast-paced, dynamic environment.

What We Offer

Competitive hourly wage
Professional Growth: Opportunities for advancement within a growing company.
Inclusive Culture: Be part of a team that values innovation, collaboration, and sustainability.
Staff Discount up to 75% off RRP across home appliances like washing machines, vacuum cleaners and air fryers.

How to Apply

Interested candidates are invited to submit their CV

Gap Renew (Renew 2 U) is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-time

Pay: £12.75-£13.75 per hour

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Store discount
Work from home

Experience:

CRM software: 1 year (required)
Phone etiquette: 1 year (preferred)
Customer service: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

gap jobs

Customer Service Advisor

Learning & Development Coordinator

Kitchen Early Morning Production Operative

Digital Skills Champion

Volunteer Photographer

Customer Service Administrator

7.5T Delivery Driver/Trade Counter Assistant

Service Desk Manager

Service Driver

Account Manager Event Services

Area Sales

UPVC Fabricator (Blackburn)

Mobile Hire & Sales Coordinator

Driver/labourer

Technical Solutions Manager

Technical Sales - Lifting

Regional Generator Engineer

Regional Survey Technician

Chargehand

Welding Supervisor (working)

I want to receive the latest job alerts for gap

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected