Hardware technician Work, Jobs in King's Cross, Gtl (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- Customer service
- English
- Linux
IT Field Support Technician - T2 / Second Line
Concero UK —Hayes
- £28,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
14d
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
13d
IT Field Engineer
GreatFind Recruitment —North London
- £26,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
1d
Guitar Technician
GIBSON Inc —London
- Weekend availability
- Carpentry
- English
- Microsoft Office
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
12d
Lidar Technician
Sylvera —London
- Full-time
- Hybrid work
- Travel
- IT
- Python
- Annual leave
Mobile Phone Repair Technician
Tecviro —London
- £27,000 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Data Center Facility Engineer, Data Center Engineering Operations
Amazon Data Services UK Limited —London
- Weekend availability
- AWS
- Plumbing
- HVAC
- Flexible schedule
1d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
6d
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
9d
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- IT
- Employee assistance programme
- Sick pay
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Mobile Phone Repair Technician
Nexlink Reborn ltd —Harlow
- Part-time
- Schematics
- Maintenance
- Assembly
- Free parking
Quick apply
Data Center Logistics Technician
Microsoft —London
- £33,600 - £46,200 a year
- Full-time
- Azure
- No experience needed
- Microsoft Office
Temporary Desktop Support Technician
Brown Brothers Harriman —London
- Full-time
- Customer service
- Windows
- Mentoring
9d
IT Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Software troubleshooting
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay

I want to receive the latest job alerts for hardware technician in king's cross, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sr Administrator (Support & Operations)

HCLTech -
Basildon

Apply Now

Job details

Qualifications

Desktop support
Customer service
English
IT support
Mac OS
Linux
Root cause analysis
Communication skills

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

hardware technician jobs in king's cross, gtl

Sr Administrator (Support & Operations)

IT Field Support Technician - T2 / Second Line

School IT Technician – Feltham (Full Time)

IT Field Engineer

IT Technician

Guitar Technician

ICT Firstline Technician

Lidar Technician

Mobile Phone Repair Technician

Data Center Facility Engineer, Data Center Engineering Operations

IT Desktop Support

IT Technician

School IT Technician

IT & Network Support Technician

IT Field Technician

First Line Technical Support Engineer

Mobile Phone Repair Technician

Data Center Logistics Technician

Temporary Desktop Support Technician

IT Coordinator, Pre-Opening - The St. Regis London

I want to receive the latest job alerts for hardware technician in king's cross, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected