Operations support coordinator Work, Jobs in Great Glen, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
11d
Live Entertainment Operations Coordinator
Ultimate Artistes Ltd —Hinckley
- £27,000 - £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Google Suite
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
7d
Communities Programme Operations Coordinator
Bloomsbury Football Foundation —Leicester
- £26,500 - £31,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Clinic Coordinator
Kerala Ayurveda Clinic —Leicester
- £12.71 an hour
- Part-time
- Microsoft Word
- Inventory control
- Customer service
Quick apply
7d
Administrative Assistant
Two Sides Limited —Daventry
- £20,000 - £23,500 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
Quick apply
Site Supply and Planning Coordinator
Noble Foods Limited —Leicester
- £34,000 a year
- Weekend availability
- Data entry
- Communication skills
- Employee discount
- Life insurance
Quick apply
2d
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
Transport & Fleet Co-ordinator
Nationwide Platforms —Lutterworth
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
7d
Logistics Coordinator
Holcim —Coalville
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Passenger Transport Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Supervising experience
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
Customer Service Administrator
Great Bear —Desborough
- £26,500 - £28,500 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Frozen Logistics Coordinator
Gist Limited —Nuneaton
- Up to £33,000 a year
- Full-time
9d
Stock Coordinator
GXO Logistics —Weldon and Gretton
- £31,000 a year
- Rotating shift
- Supervising experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Junior Finance & Bookkeeper
Mega Nursing and Care —Kettering
- £27,000 a year
- Customer service
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Practice Coordinator (37421) -
Bupa Dental Care —Corby
- Weekend availability
- Inventory control
- Continuous improvement
- Mentoring
- Free parking
4h
Assistant Sales Manager
NEXT —Leicester
- Full-time
- Google Suite
- Free parking
- Employee discount
10d
Service Driver
Roberts Travel Group —Coalville
- Weekend availability
- Customer service
- Driving
- In-person
Quick apply
2d
Shift Team Leader - Energy Recovery Facility, Leicestershire
Encyclis —Shepshed
- 12 hour shift
- Computer literacy
- Continuous improvement
- Annual leave
10d
Parts Coordinator
Cox Automotive —Coventry
- £24,848 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
2d

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operations support coordinator jobs near great glen, lec

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
11 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations support coordinator jobs in great glen, lec

Inbound Customer Service & Booking Coordinator

Live Entertainment Operations Coordinator

Communities Programme Operations Coordinator

Clinic Coordinator

Administrative Assistant

Site Supply and Planning Coordinator

Administration Assistant

Transport & Fleet Co-ordinator

Logistics Coordinator

Passenger Transport Coordinator

Client Care Coordinator (FTC)

Customer Service Administrator

Frozen Logistics Coordinator

Stock Coordinator

Junior Finance & Bookkeeper

Practice Coordinator (37421) -

Assistant Sales Manager

Service Driver

Shift Team Leader - Energy Recovery Facility, Leicestershire

Parts Coordinator

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