Strategic project manager customer experience Work, Jobs in Blaby, Lec (with Salaries)

Customer Solutions Manager
DSV —Measham
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
4d
Business Development Manager
The Manufacturing Technology Centre —Coventry
- £50,000 - £65,000 a year
- Full-time
- CRM software
- Engineering
- Business development
Quick apply
New Product Development Manager
Tayto Group Limited —Corby
- £45,000 - £50,000 a year
- Full-time
- Marketing
- In-person
- Free parking
- Employee assistance programme
Quick apply
Business Development Manager (Security)
Secure Security Services Limited —Leicester
- £35,200.00 - £53,700.09 a year
- Full-time
- Salesforce
- Data analysis skills
- Business development
- Free parking
- Employee discount
Quick apply
12d
Brand Partnership Manager
The Watches of Switzerland Group —Leicester
- Data analysis skills
- Analysis skills
- Employee assistance programme
General Manager
DHL Supply Chain —Derby
- Leadership
11d
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- Continuous improvement
General Manager
Legends Global (Europe) —Coventry
- Sales
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior Series Commodity Manager
Singer Vehicle Design —Daventry
- Full-time
- Travel
- Organisational skills
- Communication skills
- Free parking
Quick apply
9d
Transport Operations Manager
Greggs —Kettering
- Up to £65,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
10d
HR Manager - Corby
Tata Steel —Corby
- Full-time
- Master's degree
- Conflict management
- Human resources
- Free parking
- Employee assistance programme
Vehicle Analyst
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analytics
- Annual leave
Senior Commercial Manager
GE Vernova —Rugby
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
6d
Maintenance Engineering Manager
Bostik Limited —Leicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
- Free parking
- Health & wellbeing programme
Quick apply
Programme Manager
Computacenter —Birmingham
- Continuous improvement
- Team management
- Contracts
Economic Crime Risk Manager - Product Review
Barclays —Northampton
- Team management
- Product management
- Leadership
2d
Facilities & Maintenance Manager
Vision Express —Nottingham
- Hybrid work
- Continuous improvement
- Travel
- Leadership
- Employee discount
9d
Product Development Manager
Greencore Group —Northampton
- Full-time
- Mentoring
- Employee discount
- Life insurance
HR Administrator
EMCS —Beeston
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
- Free parking
- Referral programme
Quick apply
9d

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strategic project manager customer experience jobs near blaby, lec

Customer Solutions Manager

DSV -
Measham

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Employee discount
Life insurance
Car scheme

Qualifications

Facilitation
Stakeholder collaboration
Stakeholder liaison
Logistics
Internal department liaison
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Management reporting
Multidisciplinary collaboration
Communication skills

Full job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 120200
Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Customer Solutions Manager
Air & SeaLocation: UK, base location flexible. Occasional travel is required for customer meetings, stakeholder meetings or product-related events.

As Customer Solutions Manager, you will play a key role in driving strategic continuous improvement projects and enhancing Order Management & Freight Management Services across global supply chains for assigned accounts.

In this role you will act as the key link between operational teams, operational excellence teams, solution design & implementation teams, local internal stakeholders and external key stakeholders, ensuring full utilization of the designed solution its features, maximizing operational process efficiency and customer retention.You will lead strategic initiatives, business review meetings and key performance indicating reviews focused on supply chain consultancy, exception management, operational excellence, continuous solution improvement and enabling enhanced customer engagement through digital solutions.

What will you be doing?

SCS Customer Engagement & Solution Adoption:

Define, maintain and steer the strategic direction for the solution and customer’s continuous development, aligned with DSV’s digitalization roadmap and customer’s objectives.
Lead, prioritize, and execute strategic and operational initiatives in close collaboration with both external and internal, global and local stakeholders.
Establish and maintain global and local KPIs to measure and drive digital data quality and operational excellence performance.

Stakeholder Collaboration & Communication:

Serve as the primary liaison between customer, local, regional & global product teams, OPEX and DP&S departments to gather input and align on supply chain- and solution-related initiatives.
Collaborate closely with both the Solution Design & implementation and DP&S team to share product feedback and drive usability enhancements.
Communicate requirements, changes & initiatives effectively across all organizational levels to ensure clarity and alignment.
Act as a subject matter expert for order and freight management solutions within the organization and towards the assigned customer portfolio, providing guidance and support to key stakeholders.

Reporting & Statistics:

Monitor solution metrics to identify trends and opportunities for increased supply chain or operational efficiency.
Regularly review KPIs and adapt reporting to reflect supply chain exceptions, focus areas or improvement potential.
Develop and maintain monthly reports to support strategic decision-making.
Create and maintain clear, comprehensive documentation for KPIs and metrics, including SOPs, process flows, and reporting tools
Ensure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.

About You

Excellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.

Solid understanding of logistics/freight forwarding.
Proficiency in our digital tools (CW1, TANGO, SCM, Infor, PowerBI).

Experience with business analysis, data analysis, and documentation tools.
Strong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
High accountability and decision-making capability
Customer-focused and results-driven
Experience in working with cross-functional teams and facilitating workshops or meetings is beneficial

What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.In addition, we can offer access to a selection of employee benefits, such as:
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

strategic project manager customer experience jobs in blaby, lec

Customer Solutions Manager

Head of People & Culture

Business Development Manager

New Product Development Manager

Business Development Manager (Security)

Brand Partnership Manager

General Manager

IT Project Service Manager

General Manager

Senior Series Commodity Manager

Transport Operations Manager

HR Manager - Corby

Vehicle Analyst

Senior Commercial Manager

Maintenance Engineering Manager

Programme Manager

Economic Crime Risk Manager - Product Review

Facilities & Maintenance Manager

Product Development Manager

HR Administrator

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