Customer complaints Work, Jobs in Darlington (with Salaries)

Waiting Staff
Bannatyne —Darlington
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
5d
Dental Receptionist – Full Time | Immediate Start
Leven Vale Dental Practice —Yarm
- £13 - £14 an hour
- Part-time
- In-person
- Store discount
- Employee discount
Quick apply
12d
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Northallerton
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
12d
Assistant Manager
Dr. inks Darlington —Darlington
- From £13.21 an hour
- Part-time
- Hospitality
- Bar
- Supervising experience
Quick apply
Field Support Team Administrator [PASDH001]
Pacifica —Chester-le-Street
- £25,485 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
3d
Retail Customer Service
Entain —Thirsk
- £13 an hour
- Overtime
- Cash handling
Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Customer service
- English
- Travel
Cafe Team Member
Tesco UK —Thirsk
- £13.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
- Flexible schedule
3d
Property Manager
A3 Homes LLP —Middlesbrough
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Data entry
- Flexitime
Quick apply
10d
Housekeeper
Chef & Brewer - BRA_101 —Masham
- Part-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Pub Manager
D&G pub company ltd —Bishop Auckland
- £27,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
7d
General Service Assistant
Aramark —Catterick Garrison
- £12.71 an hour
- Weekend availability
- Hospitality
- Food service
- Free parking
Assistant Manager
The Isaac Wilson —Middlesbrough
- £28,600 - £31,200 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Part time Picker
Booker Group —Washington
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Assistant Manager
The Carpenters Arms, Felixkirk —Thirsk
- £31,000 - £33,500 a year
- Weekend availability
- Hospitality
- Culinary experience
- Restaurant management
- Flexible schedule
- Sick pay
Quick apply
Research Project Manager
Durham University —Durham
- £38,784 - £43,482 a year
- Full-time
- Hybrid work
- Doctoral degree
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
3d
F&B Associate
Delta Hotels by Marriott Durham Royal County —Durham
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
12d
Bar Manager
Mockingbird Durham —Durham
- £18 an hour
- Weekend availability
- Bar
- Management
- Customer service
- Employee discount
Quick apply
Food and Beverage Team Leader
Away Resorts —Thirsk
- £13 an hour
- Weekend availability
- Bar
- Driving
- Leadership
- Employee discount
Quick apply
3d
MOT Tester
KwikFit —Redcar
- £30,000 - £32,500 a year
- Full-time
- Employee assistance programme
- Employee discount

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Waiting Staff

Bannatyne -
Darlington

Apply Now

Job details

Permanent
£12.71 an hour
5 days ago

Benefits

Annual leave
Employee assistance programme
Gym membership
Flexible schedule

Qualifications

Hospitality
IT
Food Hygiene Certificate
Communication skills

Full job description

Waiting Staff

Location

Darlington

Department:

Hotel

Job type:

Permanent

Salary:

£10,574

Job ref:

085893

Published:

5 days ago

Job Title : Waiting Staff (Hotel)
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Darlington Hotel

Join the team at Bannatyne Hotel as a Waiting Staff and deliver outstanding service in a stylish, welcoming environment. You'll be the friendly face our guests remember – taking orders, serving with a smile, and confidently recommending dishes, drinks, and desserts to enhance their experience.

If you're passionate about hospitality, enjoy working in a fast-paced team, and have a flair for upselling, we'd love to hear from you. Flexible hours, great development opportunities, and a supportive team await!

Our Perks:

B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 20% and 50% off accommodation at any other Bannatyne hotel.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.

A typical day in the life of a Waiting Staff:
Greet guests warmly and professionally, ensuring they are seated comfortably and promptly attended to.
Take accurate food and drink orders using the hotel’s ordering system and relay them efficiently to the kitchen or bar.
Serve food and beverages to guests in a timely, courteous, and professional manner.
Maintain excellent product knowledge of menus, daily specials, wine lists, and allergen information.
Ensure all tables are cleaned and reset quickly and efficiently for the next guests.
Handle guest queries or complaints promptly and professionally, escalating issues to the Restaurant Manager where needed.
Assist with the preparation, restocking, and cleaning of the restaurant or bar before, during, and after service.
Maintain cleanliness and hygiene standards in line with health and safety and food safety regulations.
Support colleagues and contribute positively to team morale and the overall guest experience.
Attend team meetings and training as required to continually improve service and performance.

What we are looking for:
Excellent communication and interpersonal skills.
A friendly, professional, and approachable manner.
High attention to detail with a strong focus on customer service.
Ability to work well under pressure and during busy periods.
A proactive team player with a willingness to learn and take initiative.
Confident in upselling and making personalised recommendations to guests.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Knowledge of health and safety regulations, including COSHH, and a commitment to maintaining a safe working environment.

It would be desirable if you had previous experience in a customer-facing role, preferably within a restaurant or hotel environment. It would also be advantageous to hold a Food Hygiene Certificate (Level 1 or above), but not essential – training can be provided.

Why Bannatyne?
At Bannatyne, we are committed to developing our people. Waiting staff have opportunities to progress into senior front-of-house roles, supervisory positions, or cross-train in other hotel departments. You’ll be supported with on-the-job training, hospitality qualifications, and the chance to grow within a supportive, health-focused environment.

We offer competitive benefits, including complimentary club membership, wellness perks, and opportunities for career growth within a well-respected brand. Join us to be part of a forward-thinking team where your skills are valued, and your career can flourish.

Apply Now

Refine Your Search

customer complaints jobs in darlington

Waiting Staff

Dental Receptionist – Full Time | Immediate Start

Tribunal, Dispute Resolution and Complaints Lead

Assistant Manager

Field Support Team Administrator [PASDH001]

Retail Customer Service

Customer Service Advisor Apprenticeship

Cafe Team Member

Property Manager

Housekeeper

Pub Manager

General Service Assistant

Assistant Manager

Part time Picker

Assistant Manager

Research Project Manager

F&B Associate

Bar Manager

Food and Beverage Team Leader

MOT Tester

I want to receive the latest job alerts for customer complaints in darlington

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