Technical support occupations Work, Jobs in Wallingford, Oxf (with Salaries)

Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Computer literacy
- English
- Data entry
5d
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
7d
Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
6d
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Administrative Assistant (IT)
Alloyed —Kidlington
- Temporary
- Customer service
- Driving
- IT
First Line Triage Technology Support Agent
Places for People —Camberley
- £27,000 a year
- Employee discount
- Flexible schedule
7d
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
11d
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
7d
Client Success Director (AI)
Circana —Bracknell
- Full-time
- Remote
- Machine learning
- Organisational skills
- AI
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
12d
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
8d
IT Support Assistant
Serco Plc —Swindon
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
7d
Technical Support Specialist
GN Group —Bicester
- Full-time
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
4h
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
5d

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Technical Support Specialist

Abbott Laboratories -
Witney

Apply Now

Job details

Full-time
5 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Computer literacy
English
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Time management
Help desk

Full job description

About the Role

We are seeking a Remote Care Technical Support Specialist to join our Customer & Technical Support team in Europe. In this role, you will provide first-line technical and customer support related to remote monitoring systems and services. You will work in a call centre environment, responding to inquiries from healthcare professionals, patients, field personnel, and internal stakeholders while ensuring a high level of customer satisfaction and compliance.

This is an office based role in: Solihull, Blythe Valley Park , Elder, Central Boulevard Solihull

Key Responsibilities

Respond to customer inquiries regarding technical issues, product-related questions, and remote monitoring support needs.
Document customer interactions accurately and comprehensively within designated systems.
Identify, collect, and capture relevant information related to product complaints and adverse events.
Prepare and submit Field Contact Reports (FCRs) in accordance with departmental procedures and quality requirements.
Maintain compliance with company policies, operating procedures, work instructions, and patient data privacy regulations.
Demonstrate strong time management and attendance practices while meeting service-level expectations.
Collaborate effectively with customers, healthcare professionals, colleagues, contractors, and vendors to resolve issues efficiently.
Deliver professional, positive, and solution-focused support in all interactions.

Required Qualifications

Fluent English language skills, both written and verbal.
Strong customer service and communication skills.
Ability to work effectively within a team environment and adapt to changing priorities.
Strong organizational skills, attention to detail, and ability to manage multiple activities simultaneously.
Proficiency with computer systems and software tools.

Preferred Qualifications

Previous experience in a technical support, customer support, helpdesk, or contact centre environment.
Experience supporting healthcare technology, medical devices, or remote monitoring solutions.
Additional European language skills are highly desirable.
Experience using analytical tools and reporting software.

What You'll Bring

Customer-focused mindset.
Strong problem-solving abilities.
Excellent communication and listening skills.
Ability to remain calm under pressure.
Commitment to quality, compliance, and data privacy.
Collaborative and team-oriented approach.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.

Apply Now

Refine Your Search

technical support occupations jobs in wallingford, oxf

Technical Support Specialist

IT Support Engineer

Technical Support Executive

Engineer – HW Tech Support

Assoc Application Analyst

1st Line Support Analyst

Administrative Assistant (IT)

First Line Triage Technology Support Agent

ICT Consultant

1st Line Service Desk Engineer

Client Success Director (AI)

Onsite Engineer - Reading

Tier 1 Technical Support Associate

IT Field Technical Analyst

Support Technician (EMEA Helpdesk)

IT Support Assistant

Technical Support Specialist

Second Line Support

Team Lead, Technical Support

Service Desk Analyst

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