Handler Work, Jobs in Blackburn, Lan (with Salaries)

Internal Claims Handler
Softreach Ltd t/a Concept Claims (Macclesfield) Ltd —Bolton
- £15 - £16 an hour
- Part-time
- Hybrid work
- CRM software
- Communication skills
- School
Quick apply
1d
Customer Service Advisor
Bensons for Beds —Burnley
- Microsoft Outlook
- Free parking
- Annual leave
9d
ID NIHL Paralegal
Kinetic Law Ltd —Blackburn
- From £23,500 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
Quick apply
Experienced Motor Claims Handler
BDElite Ltd —Bolton
- £24,000 - £28,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- IT
- Annual leave
Quick apply
Scheduler
Miller's Vanguard —Bury
- £30,830 a year
- Weekend availability
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
2d
Customer Service Advisor - Evenings
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Equine Care Officer Alternate Weekend Permanent
Horse and Ponies Protection Association —Burnley
- £7.55 - £12.21 an hour
- Part-time
- In-person
- Hand tools
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
2d
Complaints Handler
CarFinance247 —Manchester
- £28,000 - £30,000 a year
- No weekends
- Analysis skills
- Communication skills
- Negotiation
Quick apply
Commercial Property Claims Handler
AXA UK —Bolton
- £24,479 a year
- Full-time
- Annual leave
17h
Veterinary Services Call Handler
Blue Cross —Radcliffe
- £23,311 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
15h
Claims Handler
Crawford & Company Adjusters (UK) Ltd —Manchester
- Rotating shift
- Customer service
- Communication skills
Quick apply
File Handler - Military Deafness
Keoghs —Bolton
- Full-time
- Writing skills
- Communication skills
- Negotiation
- Employee discount
Quick apply
1d
Motor Claims Handler
Prima —Manchester
- Hybrid work
- Communication skills
Quick apply
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Quick apply
Legal Assistant
Ascent —Manchester
- £26,325 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Operative
Lancashire waste recycling ltd —Fleetwood
- £13.41 an hour
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
- Free parking
Quick apply
Insurance Account Executive
TIC (UK) Ltd —Lancaster
- Full-time
- Customer service
- English
- In-person
- Sick pay
Quick apply
14h
Commercial Account Executive
Witcher Associates —Manchester Central
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- Master's degree
- Annual leave
Quick apply
NDA Motor Auditor
Keoghs —Bolton
- Part-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Communication skills
Quick apply
Sr Material Handler
Thermo Fisher Scientific —Warrington
- Full-time
- Customer service
- Continuous improvement
- Communication skills

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Internal Claims Handler

Softreach Ltd t/a Concept Claims (Macclesfield) Ltd
Bolton

Quick apply

Job details

Permanent | Part-time | Full-time
£15 - £16 an hour
1 day ago

Qualifications

CRM software
Stakeholder liaison
GCSE
Case record updates
Insurance claims handling experience
Customer support
Customer interaction
Insurance claims experience
Communication skills
Certificate in Insurance
Time management

Full job description

Job Description

Concept Claim Solutions is looking for an organised, proactive and customer-focused Internal Property Claims Handler to help manage and progress a growing portfolio of domestic property insurance claims in Macclesfield & South Manchester Areas where our franchise is based

The position will be mainly home-based, with occasional face-to-face meetings in North Manchester to review cases and discuss claim progression.

You will work closely with the business owner & Director and act as an important point of contact between policyholders, loss adjusters, insurers, surveyors and contractors.

The primary purpose of the role is to ensure claims continue progressing, communication is maintained and policyholders receive an excellent level of service throughout what can often be a stressful and difficult experience.

This is not simply an administrative position. We are looking for somebody who will take responsibility for following up outstanding matters, maintaining momentum and helping to keep claim lifecycles to a minimum.

Key responsibilities

Manage and progress a portfolio of domestic property insurance claims.
Communicate regularly with insurers, loss adjusters, surveyors, contractors and other parties involved in each claim.
Contact relevant parties by telephone and email to chase outstanding information, decisions, reports, appointments and payments.
Provide policyholders with clear and regular updates regarding the progress of their claims.
Ensure policyholders understand what is happening and what the next steps will be.
Liaise closely with the business owner regarding claim progress, challenges and required actions.
Maintain accurate and detailed claim notes on the company’s internal CRM system.
Update claim records promptly following telephone conversations, emails, meetings and site activity.
Draft clear, professional and appropriately worded emails to insurers, loss adjusters, contractors and policyholders.
Monitor outstanding actions and follow up matters proactively rather than waiting for updates.
Liaise with contractors regarding surveys, quotations, schedules of work and the progress of reinstatement works.
Maintain spreadsheets, claim trackers and other internal management information.
Organise documents, reports, photographs, estimates, correspondence and supporting claim evidence.
Assist with arranging appointments, meetings and site visits where required.
Identify delays, communication issues or potential problems and escalate them appropriately.
Provide general administrative support connected with the management of property insurance claims.
Help deliver an efficient, professional and supportive service to every policyholder.

About you

The successful candidate will be organised, confident and comfortable managing a number of different claims and priorities at the same time.

You will need to be proactive and persistent while remaining polite and professional. You should be comfortable picking up the telephone, asking for updates and ensuring agreed actions are completed.

You will also understand that many policyholders are dealing with significant disruption to their homes and may be worried, frustrated or vulnerable. Empathy, patience and clear communication are therefore essential.

Essential skills and experience

Strong written and verbal communication skills.
Confident and professional telephone manner.
Excellent customer-service skills.
Strong organisational and time-management abilities.
Ability to manage multiple cases, deadlines and outstanding actions.
Good attention to detail and accurate record keeping.
Ability to write clear and professional emails.
Comfortable working independently from home.
Proactive approach to chasing information and progressing cases.
Competent using Microsoft Outlook, Word and Excel.
Experience updating CRM systems, case-management systems or similar databases.
Ability to work closely with the business owner while also using initiative.
A reliable home internet connection and suitable home-working environment.

Desirable experience

Previous experience handling property, household or buildings insurance claims.
Experience working for an insurer, loss adjuster, claims-management company, broker, building contractor or property-repair business.
Understanding of escape-of-water, fire, flood, impact and other domestic property claims.
Experience liaising with loss adjusters, insurers, surveyors and contractors.
Familiarity with reinstatement works, schedules of work, quotations and claim settlements.
Experience supporting customers who may be distressed or vulnerable.

Previous claims experience would be advantageous, although applications will also be considered from candidates with strong transferable experience in insurance, property, construction, case management or customer service.

What we are looking for

We are particularly interested in somebody who:

Takes ownership of their workload.
Does not allow outstanding actions to drift.
Communicates clearly and regularly.
Builds positive relationships with policyholders and professional contacts.
Remains calm and professional when dealing with difficult conversations.
Can identify what needs to happen next and take appropriate action.
Understands the importance of excellent customer service.
Wants to play an important role within a growing business.

Working arrangements

The role will be mainly home-based, although occasional meetings will be required in the Greater Manchester area to review cases and support the continued development of the business.

We are open to either:

A full-time appointment; or
School-friendly hours of approximately 9:00am–3:00pm, Monday to Friday.

Some flexibility around hours may occasionally be required to accommodate policyholders, contractors or claim-related appointments.

Pay: £15.00-£16.00 per hour

Application question(s):

how many years experience dealing in property claims?

Location:

Bolton BL4 (preferred)

Work Location: Hybrid remote in Bolton BL4

Quick apply

Refine Your Search

handler jobs in blackburn, lan

Internal Claims Handler

Customer Service Advisor

ID NIHL Paralegal

Experienced Motor Claims Handler

Scheduler

Customer Service Advisor - Evenings

Equine Care Officer Alternate Weekend Permanent

Complaints Handler

Commercial Property Claims Handler

Veterinary Services Call Handler

Claims Handler

File Handler - Military Deafness

Motor Claims Handler

Legal Motor Claims Handler

Legal Assistant

General Operative

Insurance Account Executive

Commercial Account Executive

NDA Motor Auditor

Sr Material Handler

I want to receive the latest job alerts for handler in blackburn, lan

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