Technical support occupations Work, Jobs in Oldbury, Wmd (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Technical Support Engineer - EV & Energy Solutions
Luceco Plc —Telford
- Full-time
- Customer service
- Organisational skills
- Software development
- Free parking
- Employee stock purchase plan
Quick apply
3d
IT Support Specialist
Cediff Technologies —Birmingham
- £25,420.00 - £52,846.90 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
3d
IT Executive
Centrogas UK Limited —Birmingham
- £25,420.00 - £58,344.85 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
- Sick pay
Quick apply
5d
IT Technician – Maternity Cover
Sandwell College —West Bromwich
- £17,836.62 - £20,664.69 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Annual leave
- Employee discount
Quick apply
10d
First Line Support Consultant
Pinewood.AI —Solihull
- £25,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
12d
Junior IT Support Technician
Palletways UK Limited —Lichfield
- £26,500 a year
- Full-time
- Windows
- Microsoft Office
- Driving
- Store discount
- Health & wellbeing programme
Quick apply
10d
IT Helpdesk Engineer
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
OSS Technician
Hitachi Rail —Birmingham
- Full-time
- English
- Travel
- IT
- Flexible schedule
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- Engineering
- Windows
- Computer networking
- Annual leave
- Employee assistance programme
6d
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- IT
- School
- Free parking
- Sick pay
Quick apply
11d
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule
Trng & Dev Delivery
Select Engineering —Wolverhampton
- £291.76 a day
13d
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
Product Operative Support
Corpay —Meriden
- Full-time
- In-person
- Communication skills
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills
9d
Legal Engineer
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
First Line Support Consultant (Apps Support, Danish or Swedish Speaking)
Pinewood.AI —Solihull
- From £25,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in oldbury, wmd

Technical Support Advisor

Technical Support Engineer - EV & Energy Solutions

IT Support Specialist

IT Executive

IT Technician – Maternity Cover

First Line Support Consultant

Junior IT Support Technician

IT Helpdesk Engineer

OSS Technician

Digital Support Specialist

ICT Technician

IT Service Desk/Site Engineer

EUC Engineer

Trng & Dev Delivery

IT Field Service Engineer

IT Field Service Engineer

Product Operative Support

IT Service Desk Support Apprentice

Legal Engineer

First Line Support Consultant (Apps Support, Danish or Swedish Speaking)

I want to receive the latest job alerts for technical support occupations in oldbury, wmd

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