Technology analyst Work, Jobs in Bristol (with Salaries)

Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Business Analyst
Forestry Commission —Bristol
- £40,388 a year
- Full-time
- Hybrid work
- Microsoft Access
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
14d
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Agile
Business Analyst, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- APIs
Energy Performance Analyst
Optimised Group —Bristol
- Data analysis skills
- SQL
- Communication skills
- Annual leave
- Life insurance
2d
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
Software Developer (Full Stack/Front or Back End)
Jacobs —Bristol
- Full-time
- Hybrid work
- JavaScript
- APIs
- Agile
Cyber Security Analyst
Boeing —Bristol
- Computer networking
- IT
- Life insurance
Consultant - Senior Consultant, Software Development Engineer in Test (SDET), Engineering, Defense & Security
Deloitte —Bristol
- Hybrid work
- Azure
- Java
- AWS
Business Analyst
Osborne Clarke —Bristol
- Analysis skills
- Bachelor's degree
- Communication skills
10d
Delivery Manager - Commerce, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Management
- Organisational skills
- Software development
Change and Release Analyst
Boeing —Bristol
- Microsoft Office
- Organisational skills
- Life insurance
14d
Cyber Security Assurance Manager
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- IT
- Leadership
- Annual leave
- Employee discount
9d
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Consultant - Manager, HR Consulting, Defence & Security, Human Capital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Human resources
- IT
Change Management Consultant (Analyst) - Defence
PA Consulting —Bristol
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Energy & Process HVAC Engineer Analyst
Capgemini —Bristol
- Analysis skills
- HVAC
- Accounting
13d
Principal Java Engineer - Backend Platform
Hawk-Eye Innovations (HEI) —Bristol
- £76,340 - £100,340 a year
- Full-time
- Hybrid work
- Java
- AWS
- Contracts
- Annual leave
- Employee discount
Finance Business Partner
Protection Group International —Bristol
- Hybrid work
- Microsoft Excel
Quick apply

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Senior Service Desk Analyst

SmartSearch -
Cardiff

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
On-site gym
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Business processes
IT support
Computer networking
IT
CompTIA Security+
Communication skills
Active Directory
CompTIA A+

Full job description

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

The Senior Service Desk Analyst is focused on resolving complex technical issues escalated from Service Desk Analysts. They collaborate with internal departments to deliver timely and effective solutions, contribute to knowledge and process improvement, and help develop the capability of those around them.

VARIED DAY TO DAY RESPONSIBILITIES

Deliver high-quality 2nd line support to resolve hardware, software and network issues.
Provide guidance, support and training to Service Desk Analysts
Work towards Service Level Agreements and KPIs, striving for continuous improvement
Provide excellent customer service
Work autonomously and manage your own workload effectively, ensuring timely and efficient handling of support tickets
Document steps taken during troubleshooting clearly and thoroughly, working collaboratively with peers and, where required, more senior staff to build shared understanding of complex issues.
Create clear technical documentation and user guides for the IT Knowledge Base

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

3-5 years' experience in an IT support or IT Engineering role
Experience of supporting internal infrastructure, networking, and software products
Strong background handling both 1st line and 2nd line technical issues
Ability to diagnose complex technical issues under pressure and identify root cause solutions.
The ability to manage priorities within a team of technical personnel but also have the initiative to work independently and proactively manage workload efficiently
Strong Customer Service focus with the ability to listen and communicate at all levels both written and verbal
Experience with Active Directory, user management and CISCO networking
Excellent customer service and communication skills

Desirable:

Certifications for Microsoft products and services (AZ-900, SC-900, MS-900)
ITILv4 or ITILv5 Foundation
CompTIA A+, CompTIA Security +

WHAT IS LIFE LIKE AT SMARTSEARCH?

We are a multi-award winning Tech company with an aspirational mentality
Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024
We have been Great Place To Work Certified since 2022
There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support
We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community

COMPANY BENEFITS

Our comprehensive benefit package includes:

25 days holiday rising to 30 with each year of service
Private Medical Insurance covering dental and optical
Company pension scheme
Life Assurance - 4x your annual salary
1 day paid volunteering per year
Enhanced maternity / paternity offerings
Employee Assistance Programme
Cycle to work scheme
On site gym

Quick apply

Refine Your Search

technology analyst jobs in bristol

Senior Service Desk Analyst

Business Analyst

Senior Analyst - Data Enrichment

Consultant – Manager, Business Analyst (Agile Product Team), Defence & Security

Business Analyst, Commerce, Manager, Deloitte Digital

Energy Performance Analyst

Service Desk Analyst

Software Developer (Full Stack/Front or Back End)

Cyber Security Analyst

Consultant - Senior Consultant, Software Development Engineer in Test (SDET), Engineering, Defense & Security

Business Analyst

Delivery Manager - Commerce, Deloitte Digital

Change and Release Analyst

Cyber Security Assurance Manager

IT Support Analyst Apprentice

Consultant - Manager, HR Consulting, Defence & Security, Human Capital

Change Management Consultant (Analyst) - Defence

Energy & Process HVAC Engineer Analyst

Principal Java Engineer - Backend Platform

Finance Business Partner

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HOW WILL YOU MAKE A DIFFERENCE?

VARIED DAY TO DAY RESPONSIBILITIES

WHAT ARE WE LOOKING FOR IN A CANDIDATE?

WHAT IS LIFE LIKE AT SMARTSEARCH?

COMPANY BENEFITS

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