Customer care coordinator Work, Jobs in Thurrock, Ess (with Salaries)

Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- In-person
- Free parking
Quick apply
2d
Client Services Coordinator
Volaro Digital —Ingatestone
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Organisational skills
- Work from home
Quick apply
6h
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Front Desk and Office Coordinator (Student Union)
Anglia Ruskin University —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
2h
QC Coordinator
Anglo American / De Beers Group —London
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Office
- Employee discount
- Gym membership
Solar PV Administrator / Renewables Operations Coordinator
Baltic Electric Ltd —London
- £15 - £20 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Work from home
- Referral programme
Quick apply
5d
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Workspace Services Coordinator
Metropolitan Thames Valley —London
- £35,265 - £37,121 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
1d
Sales Coordinator
Omnia Resourcing —London
- £14.87 - £15.00 an hour
- Temporary
- Sales
- Microsoft Office
- Organisational skills
Corporate Reception & Office Coordinator
Hitachi Rail —London
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
- Life insurance
5d
Ecommerce Coordinator, London HQ
Orlebar Brown —London
- Full-time
- Merchandising
- Communication skills
- Annual leave
- Employee discount
1d
Events and Admin coordinator - Fixed Term Contract
Lexington Catering —London
- £33,000 a year
- Overtime
- Customer service
- IT
- Communication skills
Quick apply
Network Ops Coordinator
HIVED —London
- Full-time
- Microsoft Excel
- English
- Annual leave
Long Term Conditions Care Coordinator & GP Receptionist/Administrator Roles Available
Arcadian Gardens Surgery —London
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
Digital Operations Coordinator EMEA
Michael Kors —London
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
International Operations Co-ordinator
Chartered Insurance Institute —London
- £25,500 - £30,500 a year
- Full-time
12d
Licensing & Partnerships Coordinator - CSR Racing
NaturalMotion —London
- Google Suite
- Employee stock purchase plan
- Annual leave
Quick apply
Property Experience Coordinator
Metropolitan Thames Valley —London
- £39,861 - £41,958 a year
- Full-time
- CRM software
- Microsoft Office
- Continuous improvement
Quick apply
5d
Events & Groups Sales Coordinator
The Londoner Hotel —London
- Weekend availability
- Hotel
- Communication skills
- Hotel experience
- Referral programme
Quick apply
Venue Co-ordinator
CH&CO —London
- £15.70 an hour
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
14d

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customer care coordinator jobs near thurrock, ess

Client Services Coordinator

M S Webb & Company Limited
Chatham

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Administrative support experience
Business processes
Case record updates
Internal department liaison
Microsoft Office Suite
Compliance management
Purchase order creation
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

About the Role

Our Enforcement Department delivers specialist enforcement services on behalf of external clients, primarily commercial landlords. Working in a fast-paced and varied environment, the team manages a range of enforcement matters, including landlord and tenant disputes, property possession, Commercial Rent Arrears Recovery (CRAR), trespass, and the removal of abandoned goods and vehicles.

We are looking for a proactive, organised and customer-focused Client Services Administrator to provide high-quality administrative and client support to our Enforcement team. This is an excellent opportunity for someone who enjoys working in a busy environment, managing multiple priorities, and delivering exceptional service to both clients and colleagues.

As a key member of the team, you will coordinate enforcement deployments, manage client communications, prepare legal and operational documentation, maintain accurate records, and ensure cases progress efficiently from instruction through to completion.

Key Responsibilities

Act as a primary point of contact for clients, responding professionally to telephone and email enquiries.
Liaise with clients regarding enforcement instructions, eviction requirements and case progress.
Prepare authority documentation, notices, correspondence and appointment confirmations.
Schedule and coordinate enforcement agents, locksmiths and other service partners for property attendances and evictions.
Process deployment documentation, raise purchase orders and prepare invoices for each instruction.
Provide administrative support for Commercial Rent Arrears Recovery (CRAR) cases and other enforcement activities.
Draft notices and assist in preparing supporting documentation and written evidence where required.
Accurately process inbound documentation and maintain case records within the company case management system.
Maintain manual and electronic records, ensuring all client information is accurate and up to date.
Monitor case progress and ensure work is completed within agreed timescales and service standards.
Ensure compliance with relevant legislation, company procedures and regulatory requirements.
Support the wider Enforcement team with a broad range of administrative duties to ensure an efficient and effective service.
Work collaboratively with colleagues across departments to support a flexible, customer-focused approach to service delivery.
Identify opportunities to improve administrative processes and contribute to continuous service improvement.

About You

The successful candidate will be highly organised, adaptable and committed to delivering excellent customer service. You will be confident managing a busy workload, communicating with clients professionally and maintaining a high level of accuracy in your work.

Skills and Experience

Previous administrative experience within enforcement, legal services, property, debt recovery or a similar environment is desirable.
Excellent organisational skills with the ability to prioritise competing workloads and meet deadlines.
Strong attention to detail and a commitment to producing accurate work.
Confident using Microsoft Office applications and learning new systems quickly.
Comfortable working with a range of case management and business software.
Excellent written and verbal communication skills with the ability to build positive relationships with clients and colleagues.
Strong problem-solving skills and the ability to use initiative when dealing with enquiries or changing priorities.
Ability to work both independently and as part of a collaborative team.
Professional, reliable and able to maintain confidentiality at all times.
A positive, flexible and solutions-focused approach to work.

Desirable Qualifications and Knowledge

GCSE (or equivalent) in English and Maths.
Knowledge of enforcement procedures, landlord and tenant legislation, or legal processes would be advantageous.
Experience supporting legal, regulatory or compliance-based processes is desirable.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in thurrock, ess

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I want to receive the latest job alerts for customer care coordinator in thurrock, ess

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