Guest experience manager Work, Jobs in Exeter, Dev (with Salaries)

Visitor Operations Manager
National Trust —Tiverton
- £34,437 a year
- Full-time
- Free parking
- Employee assistance programme
2d
General Manager
Heydays —Exmouth
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply
4d
General Manager
Lincombe Hall Hotel —Torquay
- From £52,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
19h
Trainee Hotel Manager
Alfa Holiday Group —Torquay
- From £34,000 a year
- Weekend availability
- Management
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Barback – The Cocktail Club
Nightcap PLC —Exeter
- £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Reception Manager
Gidleigh Park - Reception —Chagford
- £32,000 - £34,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Free parking
- Employee assistance programme
Quick apply
7d
Assistant Manager
Rockfish Exeter - Vacancies —Exeter
- £31,500 - £36,500 a year
- Overtime
- Restaurant
- Referral programme
Quick apply
13d
General Manager
The Ring of Bells —Newton Abbot
- £34,000 - £40,000 a year
- Full-time
- Serving
- Hospitality
- Sales
- Employee discount
Quick apply
6d
Restaurant Assistant Manager/Supervisor
Il Grano —Exeter
- From £24,420 a year
- Part-time
- Hospitality
- Bar
- Supervising experience
- Free parking
- Employee discount
Quick apply
17h
Senior Assistant Manager (Hospitality)
The Pig And Whistle Inn —Totnes
- From £33,000 a year
- Full-time
- Serving
- Hospitality
- Supervising experience
- Free parking
- Annual leave
Quick apply
2h
Operations Manager
TLH Leisure Resort —Torquay
- £27,872 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Annual leave
- Employee discount
Quick apply
1d
Café Supervisor
Duchy of Cornwall —Yelverton
- Up to £29,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Travel
- Free parking
- Store discount
Quick apply
4d
Restaurant General Manager
KFC —Torbay
- £38,000 - £42,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
6d
Property Manager
The Travel Chapter —Sidmouth
- £16,754.40 a year
- Customer service
- Maintenance
- Free parking
Quick apply
1d
Assistant Manager
Rockfish Torquay Restaurant - Vacancies —Torquay
- £14 - £16 an hour
- Overtime
- Restaurant
- Referral programme
Quick apply
7d
Amenities & Complex (Shower Block) Team Member
Cofton Holidays —Exeter
- Up to £13 an hour
- Weekend availability
- Employee discount
- Referral programme
Quick apply
12d
Executive Chef/Kitchen Manager
Devon Pubs and Hotels —Dawlish Warren
- £36,000 - £42,000 a year
- Full-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
Food and Beverage Assistant
Gidleigh Park - Restaurant —Chagford
- Full-time
- No experience needed
- Hotel
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
Night Porter
Gidleigh Park - Reception —Chagford
- Full-time
- Hotel
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
12d
Sous Chef
The Imperial Torquay - Kitchen —Torquay
- £33,000 - £38,000 a year
- Full-time
- Cooking
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
12d

I want to receive the latest job alerts for guest experience manager in exeter, dev

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Visitor Operations Manager

National Trust -
Tiverton

Apply Now

Job details

Permanent | Full-time
£34,437 a year
2 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Full job description

We’re looking for an experienced and passionate Visitor Operations Manager to lead the delivery of exceptional visitor experiences at the Knightshayes & East Devon property group. You’ll be responsible for making sure everyone feels welcome, safe, and satisfied—while also helping the site meet its income, operational, and service targets.

As part of the Leadership Team, you’ll take ownership of day-to-day operations, workforce planning, and service delivery, ensuring standards are consistently high and continuously improving. It’s a chance to make a real difference, welcoming and including people of all interests and backgrounds and helping to look after nature, beauty and history for everyone.

What it's like to work here:Working in this role is fast paced, people focused, and purpose driven, with a mix of leadership, operations, and commercial responsibility. No two days are the same!

You’ll be part of a collaborative and creative leadership team, working closely with the General Manager and colleagues across our property group which stretches across Mid and East Devon, including Knightshayes near Tiverton, A la Ronde in Exmouth, and a number of other smaller properties.

What you'll be doing:You’ll have a key role in making sure that operational considerations and the needs and expectations of visitors are built into business plans and designs. Leading from the front and championing the Trust’s values, you’ll ensure everyone feels welcome and valued.

We have plans to significantly grow our visitor business in the coming years and you’ll be running our visitor-facing operations. Taking ownership of the visitor journey your team will ensure our sites are safe, efficient, and profitable.

You’ll set the overall direction for how people experience their visits to Knightshayes and A la Ronde, aiming for the highest standards in presentation and customer service. You’ll lead and line manage your team, inspiring them to feel motivated, ambitious and always focused on helping people to enjoy their best possible visit – so they want to return again and again.

This is a busy and rewarding role in a supportive and inclusive environment.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe’d love to hear from you if you’re;

someone with proven experience managing operations in a visitor-facing environment (heritage, tourism, leisure or similar);

precise and observant, with an excellent understanding of service delivery and customer experience;

able to think on your feet and adapt to change, working with others to solve problems and react to opportunities;

experienced in working with and influencing a range of staff, volunteers and external partners to deliver high presentation standards;

skilled in planning, problem solving, and adapting to changing demands;

great at prioritisation, delegation, and empowering staff and volunteers at every level;

knowledgeable in health & safety, compliance, and risk management; and

able to drive income and manage costs with commercial awareness and ability.

Interviews will be held on Tuesday 11 August 2026. For an informal discussion about this role please contact [email protected].

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

guest experience manager jobs in exeter, dev

Visitor Operations Manager

General Manager

General Manager

Trainee Hotel Manager

Barback – The Cocktail Club

Reception Manager

Assistant Manager

General Manager

Restaurant Assistant Manager/Supervisor

Senior Assistant Manager (Hospitality)

Operations Manager

Café Supervisor

Restaurant General Manager

Property Manager

Assistant Manager

Amenities & Complex (Shower Block) Team Member

Executive Chef/Kitchen Manager

Food and Beverage Assistant

Night Porter

Sous Chef

I want to receive the latest job alerts for guest experience manager in exeter, dev

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected