Support & client services managers Work, Jobs in Aintree, Msy (with Salaries)

Client Services and Office Supervisor
Jon Davies Accountants Limited —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
7h
Contracts Administrator
ABCA Group Ltd —Prescot
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
Quick apply
Fleet Administrator
Sureserve —Liverpool
- £27,976 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Recruitment Administrator
Sureserve —Liverpool
- £27,976 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
5d
Parking Attendant (Part-Time)
Parkingeye Limited —Birkenhead
- £16,586.55 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
5d
Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)
Redolution Ltd —Preston
- £28,000 - £34,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
2d
Supervisor
ABM —Liverpool
- £14.90 an hour
- Full-time
Client Service Executive
Love2shop —Birkenhead
- £26,000 a year
- Full-time
- Microsoft Excel
Quick apply
8d
Social Media Account Manager
Bond Turner —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Microsoft Office
Quick apply
13d
Corporate Events Manager
Brabners —Liverpool
- Weekend availability
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Life insurance
12d
Client Relationship Manager
Electrical Mechanical Building Services Limited —Blackpool
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
1d
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
12d
Receptionist
Paul Crowley & Co Solicitors —Liverpool
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10h
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
14d
Case Management Worker (CMW)
Wirral Ark —Birkenhead
- £27,752 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
Quick apply
Events Coordinator
Fletchers Solicitors —Liverpool
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Sick pay
Quick apply
12d
Counter Associate - 'The Ordinary' - John Lewis, Liverpool
DECIEM —Liverpool
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
7d

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support & client services managers jobs near aintree, msy

Client Services and Office Supervisor

Jon Davies Accountants Limited
Liverpool

Quick apply

Job details

Full-time
£30,000 a year
7 hours ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Company events
Private medical insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Communication skills
Time management

Full job description

Overall summary

We are looking for a Client Services and Office Supervisor to join our fast-growing, dynamic accountancy firm in South Liverpool.

This is a varied, hands-on role for someone who enjoys keeping things organised, helping people, improving systems, and making sure nothing falls through the cracks.

You’ll provide day-to-day support to the Director and wider team, help manage enquiries from prospective clients, support our client onboarding process, and make sure the office runs smoothly.

You’ll often be the first point of contact for clients and prospects, so you’ll play a key role in giving people a great first impression of JDA.

We offer hybrid working, private medical insurance and the option to work a 4-day week, giving you a 3-day weekend if that suits your work-life balance.

You don’t need accountancy experience as training will be provided. What matters most is that you’re organised, accurate, approachable, confident speaking to people, and willing to learn.

Responsibilities

Your responsibilities will include:

Assisting the Director

Managing the Director’s diary, helping to prioritise tasks, and supporting the measuring of results daily
Supporting weekly meetings to measure the firm’s Key Performance Indicators
Liaising and communicating with clients, customers and suppliers
Helping the Director stay organised and focused on the most important tasks
Supporting projects and follow-up actions as required

Customer service and client support

Acting as a first point of contact for current and potential clients, either by phone, email or in person
Helping manage enquiries from prospective clients, making sure they are followed up properly and booked into the right meetings
Liaising with potential clients from initial enquiry through to sales meeting
Supporting the onboarding of new clients, including Anti-Money Laundering checks and setting them up in our systems
Liaising with clients to gather information and records to allow the team to prepare accounts and tax returns
Gathering client feedback through surveys and phone calls
Submitting accounts, confirmation statements and tax returns to Companies House and HMRC, with training provided
Helping ensure clients receive a professional, friendly and responsive service

General administration and office support

Managing the firm’s CRM system
Managing our HR system, including monitoring holidays and sickness
Dealing with incoming post, including scanning and filing
Supporting the team with general tasks, eg arranging meetings in person or via Zoom
Managing and ordering office supplies
Keeping office systems, records and processes up to date
Helping to spot where internal processes could be improved
Ensuring the office runs smoothly

Essential skills

Approachable and likeable - your colleagues and clients never have a bad word to say about you
Able to communicate clearly with colleagues, clients and prospects
Comfortable speaking to clients and prospects by phone
Excellent attention to detail and accuracy
Able to follow procedures and policies properly
Able to spot when a process could be improved
Excellent time-management skills and a commitment to meeting deadlines
Able to prioritise when lots of people want your help at once
A “can do” attitude and desire to provide an excellent service to the team and to our clients
A willingness to learn new skills and apply them
Confident using different software systems and keeping records up to date
Discreet and trustworthy, as you’ll deal with sensitive client and team information
Good knowledge and experience of using Microsoft Office programs, especially Excel, Outlook and Word. Training will be provided on other software packages as required

Desirable skills

Experience of administration in a professional firm
Experience in a client-facing or customer service role
Experience of using CRM or practice management systems
Experience of supporting senior managers or directors

Essential skills

Approachable and likeable – your colleagues and clients never have a bad word to say about you
Able to communicate with colleagues and clients
Attention to detail, accuracy and ability to follow procedures and policies
Excellent time-management skills and commitment to meet deadlines
A “can do” attitude and desire to provide an excellent service to the team and to our clients
A willingness to learn new skills and apply them
Good knowledge and experience of using of Microsoft Office programs, especially Excel, Outlook and Word. Training will be provided on other software packages as required

Desirable skills

Experience of administration in a professional firm

Hours of work: 36 Hours per week.

3-day Weekends!

We do offer the opportunity to work a 4-day week. A number of our team work four 9-hour days per week, but this is optional to suit your work-life balance and arrangements.

Place of work

Hybrid Working. To be an Office Supervisor, you must spend time in the office that you are supervising, but you will be able to work remotely as appropriate - usually one day per week to fit business needs

Salary Range: £30,000

Other benefits: Free parking, Company Events, Private Medical Insurance, Funded Training, Casual Dress

How to apply

Please send your CV and complete the short questions.

About Jon Davies Accountants Limited

Jon Davies Accountants (JDA) is a dynamic and fast-growing accountancy practice based in modern offices in South Liverpool. JDA has an experienced, close-knit team who offer a fresh approach to accountancy. We are honest and responsive, giving clients professional and proactive advice which is straightforward and transparent.

JDA focuses on building long-term relationships with its clients to help understand their business. By working alongside our clients, JDA can add value by also giving expert advice to help plan strategies for future growth.

More details can be found at www.jondaviesaccountants.co.uk.

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Please confirm you are happy to work in our Liverpool office at least 3 days per week
What applicable skills or experience do you have for the role?
Why do you want this role?

Work Location: Hybrid remote in Liverpool L24 9HJ

Quick apply

Refine Your Search

support & client services managers jobs in aintree, msy

Client Services and Office Supervisor

Contracts Administrator

Client Development Manager

Fleet Administrator

Recruitment Administrator

Help to Claim Adviser

Parking Attendant (Part-Time)

Help to Claim Adviser

Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)

Supervisor

Client Service Executive

Social Media Account Manager

Corporate Events Manager

Client Relationship Manager

Operations Manager

Receptionist

Customer Escalations Officer

Case Management Worker (CMW)

Events Coordinator

Counter Associate - 'The Ordinary' - John Lewis, Liverpool

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