And digital Work, Jobs in Basingstoke, Ham (with Salaries)

Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
2d
Marketing Executive
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- CRM software
- Marketing
- Social media management
- Employee assistance programme
- Employee discount
Quick apply
8d
Business Analyst - 6 month FTC
TrustMark (2005) Ltd —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Analysis skills
- Agile
- In-person
- Free parking
- Sick pay
Quick apply
4d
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Digital Content and Marketing Executive
Cadira —Camberley
- £26,500 - £30,000 a year
- Temporary
- Bachelor's degree
- In-person
- AI
- Employee discount
Quick apply
12d
Customer Service Advisor (Full-time)
1pMobile —Alton
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Health & wellbeing programme
- Relocation assistance
Quick apply
Service Administrator
FLAG DV —Newbury
- From £12.71 an hour
- Part-time
- Hybrid work
- CRM software
- Social media management
- Salesforce
- Annual leave
- Sick pay
Quick apply
9d
Digital Marketing and Content Manager
Oakley Food Projects —Winnersh
- From £50,000 a year
- Full-time
- CRM software
- Analysis skills
- Construction
Quick apply
9d
Estate Agent
The Property Experts —Basingstoke
- £8,400 a month
- Remote
- Sales
- Administrative experience
Performance Marketing Executive
Grandir UK —Basingstoke
- £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Emerging Talent - Graduates
Codestone —Basingstoke
- Hybrid work
- Business
- Communication skills
Administrator
Mears Group —Basingstoke
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Arts Administrator
RABBLE Theatre —Reading
- £13.45 - £15.00 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
5d
Short-term Temporary Team Member
NEXT —Basingstoke
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Sales, Logistics & Customer Service Administrator
Tekdis Ltd —Calcot
- £25,000 - £32,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10d
Customer Relations & Social Media Executive
Tremayne Distributions Ltd —Bracknell
- From £27,378 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Team Member (Stock)
NEXT —Basingstoke
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Executive Assistant & Social Media Coordinator (Part-Time)
The Editor's List —Ascot
- From £16,380 a year
- Part-time
- Social media management
- Microsoft Office
- In-person
Quick apply
4d
Emerging Talent - Apprenticeships
Codestone —Basingstoke
- Mentoring

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Service Desk Analyst

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

TCP
ITIL Certification
Azure
LAN
Google Cloud Platform
AWS
MTA
Scripting
WAN
DNS
Financial services
TCP/IP
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

“Be the face of IT support in a growing, modern, digitally transforming bank.”

At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

We’re modernising how we work – strengthening our technology foundations, enhancing colleague experience, and building a high performing digital environment across all our sites. As part of this journey, we’re looking for a Service Desk Analyst who takes pride in delivering exceptional customer service and high-quality technical support in a fastmoving, people focused organisation.

You’ll join a small but highly skilled Service Desk team based in Basingstoke, supporting around 200 colleagues across multiple UK locations. This is a highly visible, hands-on role where you’ll be the first point of contact for technical issues, troubleshooting, device management, and operational support – making you a key player in ensuring our colleagues can work effectively every day.

What you’ll deliver

As part of our Technology team, you will:

Provide friendly, high-quality face to face and remote support across Windows 11, corporate tablets, mobile devices, and both COTS and bespoke applications.
Build, configure and maintain desktop clients, ensuring a secure and efficient experience for all users.
Manage user account creation, moves and changes across our IT systems.
Own and resolve incidents and service requests, maintaining SLA performance and delivering a high first-time fix rate.
Support a hybrid multi-cloud environment and contribute to ongoing service improvements.
Produce clear and accurate documentation, knowledge articles and process notes.
Carry out routine system checks and contribute to project work across the Bank.
Provide monthly onsite support in our London office and participate in the out of hours on-call rota.

You’ll have plenty of opportunities to broaden your skills, influence how services are delivered, and help shape continuous improvements across the Technology function.

This is a hybrid role based in Basingstoke, with flexibility to work 2 days from home per week.

What you’ll bring

We’re looking for someone who is technical, proactive and thrives in a people centric role. In addition:

Essential experience & skills

Strong working knowledge of Windows 11 and M365.
Proven experience with device builds, configuration and management (Autopilot, InTune).
Experience supporting tablets, mobiles, and corporate device estates.
Understanding of Active Directory and Azure Active Directory (Entra).
Basic PowerShell scripting skills.
Understanding of networking fundamentals (TCP/IP, DNS, LAN/WAN, VPN).
Experience with core services such as File & Print, NTFS permissions, and GPOs.

Desirable

Experience with patching solutions (WSUS), ITSM tools (FreshService), 8x8 phone systems.
Exposure to Azure, AWS, GCP or Hyper-V.
Experience in a Financial Services environment.
Relevant certifications (CompTIA, ITIL Foundation, MTA).

Behaviours

Highly organised and task driven.
Customer focused with strong communication skills.
Calm under pressure, adaptable and pragmatic.
A team player with a passion for problem solving and continuous learning.

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
Hybrid working (3 days in Basingstoke)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

and digital jobs in basingstoke, ham

Service Desk Analyst

Marketing Assistant

Marketing Executive

Business Analyst - 6 month FTC

SOC Analyst

Digital Content and Marketing Executive

Customer Service Advisor (Full-time)

Service Administrator

Digital Marketing and Content Manager

Estate Agent

Performance Marketing Executive

Emerging Talent - Graduates

Administrator

Arts Administrator

Short-term Temporary Team Member

Sales, Logistics & Customer Service Administrator

Customer Relations & Social Media Executive

Team Member (Stock)

Executive Assistant & Social Media Coordinator (Part-Time)

Emerging Talent - Apprenticeships

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