Customer support & client services Work, Jobs in Bishops Lydeard, Som (with Salaries)

Customer Service Administrator
Nonwovenn Limited —Bridgwater
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
9d
Bookings Administrator
Spirebourne Limited —Witheridge
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Procurement Support Assistant
Somerset Council —Taunton
- £24,796 - £25,185 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Annual leave
11d
Business Administrator
Mitie —Bridgwater
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Service Adviser
Benefact Group —Taunton
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
1d
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
12d
Project Administrator
Exentec —Bridgwater
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Administrator
Exyte GmbH —Bridgwater
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Manager (Technical)
The Festive Lighting Company —Wellington
- From £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
5d
LADO/ISRO Specialist - Child Protection Co-ordinator
Somerset Council —Taunton
- £54,282 a year
- Full-time
- Analysis skills
- Leadership
- Annual leave
11d
Operations Manager - Syphons
Oneline —Wellington
- Full-time
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Mobile Security Officer
RelyOn Services —Taunton
- £13.65 an hour
- Overtime
- Driving
- In-person
- Communication skills
Quick apply
4d
Damp & Mould Surveyor
BRC Jobs —Taunton
- Full-time
- Construction
Quick apply
Self employed Cleaner (part/full time) Must drive
CLB Cleaning Services —Taunton
- £13.50 - £15.50 an hour
- Part-time
- Customer service
- English
- Driving
Quick apply
11d
Lettings Negotiator/Maintenance
Seddons Estate Agent —Tiverton
- £27,000 - £29,000 a year
- Part-time
- Customer service
- Driving
- In-person
Quick apply
Catering Assistant
Aspens —Taunton
- £12.71 an hour
- No weekends
- School
Receptionist/Administrative Assistant
James and Associates Financial Services Limited —Minehead
- £18,000 - £22,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
8d
Junior Contracts Manager
Jones Building Group —Yeovil
- Full-time
- English
- Bachelor's degree
- Driving
Quick apply
1d
ASB Officer
BRC Jobs —Exeter
- £20.75 an hour
- Full-time
- Hybrid work
- Annual leave
Quick apply
2d
Area Support Manager
Aspens —Street West
- £35,000 a year
- Full-time
- Computer skills
- Communication skills
- School

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customer support & client services jobs near bishops lydeard, som

Customer Service Administrator

Nonwovenn Limited
Bridgwater

Quick apply

Job details

Permanent | Part-time | Full-time
Up to £30,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Work from home
Discounted gym membership
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Excel
Customer service
Data entry
Manufacturing
Phone etiquette
Office experience

Full job description

About Us

Nonwovenn is one of the southwest’s largest privately owned manufacturing business employing just under 300 people. We are incredibly successful having grown 35% in the last two years with plans to grow a further 100% in the next three years. We are a business that is proud to contribute to harm reduction globally by making innovative specialised nonwoven fabrics in the medical, packaging, industrial and personal protection markets.

As a rapidly growing multi-site niche manufacturing company with a target turnover of over £60M this year, we are on a mission to exceed our customers' demands and deliver high-quality bespoke products.

The Role

Our Customer Service Administrator plays pivotal role within our extensive Commercial team. You will be responsible for coordinating and owning complete order process for our customers. You will ensure that our products are dispatch on time and engage with business stakeholders throughout the process (e.g. planning team, production, finance department) to ensure each required step is complete and orders are shipped On Time and In Full.

Exceptional customer service is at the core of all our operations. We have clients across many countries and continents and multitude of time zones. You would be expected to remain professional and delight our customers at all times.

The candidate

As our Customer Service Administrator, you will have engaging and enthusiastic personality and be able to work with colleagues at various levels. You will display positive and engaging attitude, tactful approach and remain calm when tasked with multiply priorities. You will act proactively and with limited direct supervision. You owned and/or coordinated full order process in similar environment.

You will ideally have manufacturing background in similar role. You are self-disciplined individual who can work under pressure and react positively to changing demands and priorities. You can work with multiple stakeholders and are able build rapport at all levels.

Working hours are Monday to Friday, 37.5hrs per week. This role is site based with the option to work from home 6 days per month after successful completion of probation period.

What we offer:

Salary of £30,000 per annum
22 days annual leave (raising to 25 with lengths of service) plus 8 public holidays
Access to Wellbeing 360 - our all in one benefits platform that gives you access to various well being services and hundreds of discounts on online and high street shops, gym discount membership, on-demand GP service and many more!
Private pension contribution - 4% employer, 5% employee
Cycle to work scheme
Company uniform

Key duties for the role include:

Order sales - process all customer orders accurately and on time
Customer Service - maintain professional and effective communication with all of our customers via telephone, emails, letters and sometimes face to face, from the moment order is placed, right to the delivery and aftercare
Data Management - accurately maintain customer service data, keep records of discussions and correspondences with clients
Sale Support - prepare and dispatch samples. Support our sales team with requested information
Validating Complaints - resolve customer complaints and issues, escalate problems to the appropriate contact if required
Administrative Support - manning telephones, answering reception calls, gate access, assist accounting with invoice queries. Any other as hoc duties as and when required.
Solution oriented - identify and address challenges. Utilize resources available to you to resolve problems and achieve desired goals. Think outside of the box for more complex challenges.

Job Types: Full-time, Part-time, Permanent

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Experience:

Manufacturing: 2 years (preferred)
Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in bishops lydeard, som

Customer Service Administrator

Bookings Administrator

Procurement Support Assistant

Business Administrator

Client Service Adviser

Senior Account Manager

Project Administrator

Project Administrator

Project Manager (Technical)

LADO/ISRO Specialist - Child Protection Co-ordinator

Operations Manager - Syphons

Mobile Security Officer

Damp & Mould Surveyor

Self employed Cleaner (part/full time) Must drive

Lettings Negotiator/Maintenance

Catering Assistant

Receptionist/Administrative Assistant

Junior Contracts Manager

ASB Officer

Area Support Manager

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