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planning and customer service coordinator jobs near creswell, dby

Systems & Reporting Coordinator

CEVALogistics -
Derby

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Job details

Full-time

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Warehouse management system

Full job description

581354

Derby, GB

Systems & Reporting Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we are recruiting for a Systems and Reporting Coordinator to support the day‑to‑day operation, accuracy and effectiveness of site systems and performance reporting at our new Derby site.

This role will see you reporting into the Systems and Reporting Manager, playing a key part in ensuring data accuracy, system stability and clear KPI visibility for operational teams. You will work closely with operations, planning and central support teams to identify data anomalies, support root‑cause investigations and ensure system issues are escalated and resolved quickly.

This is a hands-on, onsite based role critical to enabling informed operational decision‑making, service performance and confidence in site data.

We currently have two shifts available; however, flexibility will be required:

Sunday to Thursday, 8:30am-5:30pm
Tuesday to Saturday, 8:30am-5:30pm

WHAT ARE YOU GOING TO DO?

Reporting into the on-site Systems & Reporting Manager, you will take key responsibilities for the:

Support the day‑to‑day operation of the Warehouse Management System (WMS) in line with standard processes
Work closely with operational teams to ensure correct system usage and accurate data capture
Identify, log and escalate WMS or reporting issues impacting service, productivity or data integrity
Produce accurate daily and shift‑based performance reports and dashboards
Validate KPI data, highlighting anomalies, inconsistencies or risks
Maintain reporting discipline, documentation and agreed KPI definitions
Support investigation into performance variances, service failures or KPI misses
Provide structured data extracts and analysis to support root‑cause identification
Assist in preparation of performance packs for operational and customer forums
Act as the systems and reporting point of contact for the assigned shift pattern
Attend operational briefs to provide visibility of data, performance trends and risks
Support continuous improvement of reporting accuracy, usability and efficiency
Support the Systems & Reporting Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR?

To be successful in your application you will have proven experience of working with operational systems (WMS) ideally within a live operational environment. You will be experienced in producing reports and handling performance and operational data, strong in Excel with excellent attention to detail and a good understanding of operational data flows and KPI reports.

It goes without saying that you will be a natural communicator confident in explaining system or data issues to operational teams.

Desirable skills:

Proven experience of working in an ecommerce environment
Familiar with BI tools, dashboards or automated reporting
Exposure to KPI reviews, audits or performance deep dives
Understanding of labour, productivity or service performance metrics
Experience of supporting system changes, upgrades or process improvements.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2

Apply Now

Refine Your Search

planning and customer service coordinator jobs in creswell, dby

Systems & Reporting Coordinator

Streetworks Coordinator

Control Desk & Mental Health Transport Coordinator

Works Coordinator

Service Coordinator

Traffic Management Support Coordinator

Service Coordinator

Transport Coordinator

RMS Coordinator

Administrator and Contracts Coordinator

Project Planning Coordinator

Assistant Project Manager

Junior Project Manager

Cancer Information and Support Coordinator

Import/Export Coordinator

Transport Coordinator

Customisation Operative

Fundraising Coordinator

Operations Manager

Transport Coordinator

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