Senior relationship team leader Work, Jobs in Crosby, Msy (with Salaries)

Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
3d
Managing Director
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Warrington
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply
Service Manager
Voyage Care —Norris Green
- £34,000 a year
- In-person
- Leadership
- Employee discount
Senior People Relations & Policy Manager
Home Bargains —Liverpool
- Management
- Microsoft Office
- Analysis skills
- Store discount
- Employee assistance programme
Quick apply
10d
Senior Talent & Performance Manager
Home Bargains —Liverpool
- Analysis skills
- Human resources
- Contracts
- Store discount
- Employee assistance programme
Quick apply
10d
Commercial Manager
Northridge Care Group —Preston
- Up to £60,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
Care Manager
Orchard Healthcare Group —Thornton
- From £50,000 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Care Manager
Orchard Care Homes —Thornton
- £50,000 a year
- Full-time
- Care plans
- Leadership
- Communication skills
- Employee assistance programme
Paid Media Manager
Right at Home UK —Liverpool
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
Designated Safeguarding Lead (DSL-non teaching)
Sacred Heart Catholic Academy —Liverpool
- £41,511 a year
- Full-time
- No degree
- Organisational skills
- In-person
- Free parking
Quick apply
14d
HR Manager - Manufacturing
Kepak Group —Kirkham
- Full-time
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Business Admin Lead
Positive Futures —Liverpool
- £30,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
Corporate Project Manager
West Lancashire Borough Council —Ormskirk
- £54,934 - £56,760 a year
- Full-time
- Project management
- Leadership
- Communication skills
8d
Digital Content Manager
Bond Turner —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
1d
House Manager
Prospera Group —Chorley
- £50,000 - £55,000 a year
- Full-time
- Management
- Care experience
- Leadership
- Free parking
- Paid training
Quick apply
9h
Operations Manager
Bean —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Employee discount
Quick apply
17h
General Manager
Gooch & Housego Pheonix UK —St. Asaph
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Employee assistance programme
Quick apply
Executive Support Officer
West Lancashire Borough Council —Ormskirk
- £28,598 - £31,022 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
15h
Group Training Manager
Kepak Group —Kirkham
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d

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Senior Relationship Team Leader

DCBL -
Runcorn

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
3 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Computer literacy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Location: Runcorn –Office Based- Contact Centre

Salary: Up to £35,000 dependant on experience

Join Our Team!

DCBL – award winning debt collection. Want to be part of the change?

We are looking for an experienced and motivated Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering exceptional customer service.
Reporting to the Contact Centre Manager, you will lead up to two Relationship teams, provide operational support, and act as deputy when required. You will also oversee our UK Collections Administration team and support key business functions including performance management, compliance, invoicing, and HR processes.

Ultimately driving performance to maximise collections on behalf of our clients.

As the role supports South Africa, you may be required to travel as part of your role.

What You'll Be Doing

Lead, motivate and develop up to two Relationship teams within our South Africa Contact Centre.
Coach and support team members to achieve individual and team performance targets.
Drive collections in line with operational targets
Monitor KPIs and implement improvement plans to drive high performance.
Conduct regular performance reviews, coaching sessions and development planning.
Ensure compliance with company policies, legal requirements and data security standards.
Lead the UK Head Office Administration team, ensuring productivity and quality standards are achieved.
Manage invoicing for the South Africa operation.
Work closely with Quality Assurance to improve service delivery and customer outcomes.
Oversee workload management, including scanned post allocation and administrative processes.
Support HR activities including attendance management, conduct issues and performance management.
Act as deputy for the Contact Centre Manager when required.
Collaborate with fellow Team Leaders to share best practice and provide cover during periods of leave.

What We're Looking For

Previous experience in a Team Leader, Supervisor or Management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven ability to coach, motivate and develop teams.
Strong organisational and time management skills.
Experience managing KPIs and driving performance improvement.
Good analytical and problem-solving abilities.
High level of computer literacy, including Microsoft Word and Excel.
Understanding of operational processes, compliance and quality standards.

Why Join Us?
Be part of a supportive and collaborative leadership team.
Opportunity to make a real impact by developing people and improving performance.
Career development and progression opportunities.
A dynamic and rewarding working environment.
If you're a passionate leader who enjoys developing people, driving performance and delivering outstanding service, we'd love to hear from you. Apply today!

Quick apply

Refine Your Search

senior relationship team leader jobs in crosby, msy

Senior Relationship Team Leader

Managing Director

Service Manager

Senior People Relations & Policy Manager

Senior Talent & Performance Manager

Commercial Manager

Care Manager

Care Manager

Paid Media Manager

Designated Safeguarding Lead (DSL-non teaching)

HR Manager - Manufacturing

Business Admin Lead

Corporate Project Manager

Corporate Project Manager

Digital Content Manager

House Manager

Operations Manager

General Manager

Executive Support Officer

Group Training Manager

I want to receive the latest job alerts for senior relationship team leader in crosby, msy

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