Service desk Work, Jobs in Harewood, Nl (with Salaries)

Service Desk Analyst - 1st Line
Hiscox —York
- 8 hour shift
- Customer service
- No experience needed
- IT
13d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Service Desk Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- IT
10d
Service Desk Co-Ordinator
NHS England —Leeds
- £39,959 - £48,117 a year
- Full-time
- Annual leave
3d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Senior Service Desk Analyst
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
6d
Support Services Assistant
Lyons Davidson Solicitors —Leeds
- £24,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Office experience
3d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
5d
Call Controller
TVS Supply Chain Solutions —Leeds
- Hybrid work
- Customer service
- English
- Analysis skills
- Health & wellbeing programme
- Work from home
Quick apply
16h
IT Support & Engagement Officer (Shift-based)
YPO —Wakefield
- £30,024 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
10d
Facilities and FOH Receptionist - Labcorp
Emcor —Harrogate
- £13.45 an hour
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
PA to Directors
Redmayne Bentley —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
Administrative Assistant
Elite Property Managment —Leeds
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Community Host
Avenue HQ —Leeds
- £12.21 an hour
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
3d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Executive Assistant to Deputy Director of the Judicial College and Deputy Director of Strategy and Change
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Microsoft Office
- Annual leave
- Employee discount
12d

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Service Desk Analyst - 1st Line

Hiscox -
York

Apply Now

Job details

Full-time
13 days ago

Qualifications

Customer service
No experience needed
IT
Communication skills

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

What does our IT Service Desk do?

You will be part of the front-line IT Service Desk team providing support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and co-operative manner to ensure that the responsiveness, effectiveness and quality of the IT Service Desk is as good as it can be.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas.

This role is located at our York office (hybrid – once every two weeks in office), however travel to other office locations (UK or international) may be required in the future. Successful applicant may be required to attend the York office location for onsite training for the first 4 weeks.

Normal hours will be 8 hours per day (M-F) between 10:00 – 18:00

The Ideal Candidate

We are looking for a person who possesses the following attributes:

A passion for customer service.
Confident and effective communication skills, both verbal and written.
Comfortable working in a highly dynamic, fast-paced and constantly evolving environment.
Strong team ethic.
A hunger for continuous improvement.
A natural talent for seeing the bigger picture and beyond what is in front of them.
Confidence in speaking out when required to do so.
An interest in technology and a restless desire for continuous learning.
Previous service desk / IT experience desirable but not necessary

The Role Description:

The person would be expected to:

Act as a routine contact point, receiving and handling requests for support from internal business users.
Respond to a broad range of support activities by providing information to fulfil requests or enable incident resolution.
Provide first line fault investigation and diagnosis and promptly allocate unresolved issues as appropriate.
Assist with the development of standards, and apply these to track, monitor, report, resolve or escalate issues.
Assist users in defining their access rights and privileges.
Perform security administration tasks and resolve security administration issues.
Investigate minor security breaches in accordance with established procedures.
Contribute to the creation of support documentation.

Why Hiscox?

This is a fantastic opportunity to join Hiscox during a time of focused growth where you will have the remit to make a real difference.

Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast-growing organisation. There will be plenty of opportunity for on-the-job career development within a supportive environment.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

service desk jobs in harewood, nl

Service Desk Analyst - 1st Line

Customer Service Advisor

Service Desk Analyst

Service Desk Co-Ordinator

IT Helpdesk Engineer - Experienced

Service Desk Analyst - Tier I

Senior Service Desk Analyst

Support Services Assistant

Customer Contact Centre Advisor (Payments / Technical Support)

Call Controller

IT Support & Engagement Officer (Shift-based)

Facilities and FOH Receptionist - Labcorp

Service Desk Analyst

Technical Support Specialist

PA to Directors

Administrative Assistant

Senior Service Desk Engineer

Community Host

1st/2nd Line IT Support - £27,000-£34,000

Executive Assistant to Deputy Director of the Judicial College and Deputy Director of Strategy and Change

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