Client operations lead nottingham Work, Jobs in Ilkeston, Dby (with Salaries)

Client Operations Lead - Nottingham
NCR —Nottingham
- Full-time
- Sales
- Mentoring
- Contracts
7h
Sales Operations and Performance Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Management
- Sales
- Leadership
- Free parking
- Annual leave
Quick apply
10d
Business Development Manager
Chubb Fire & Security —Nottingham
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Assistant Manager
Cavani —Nottingham
- £26,420 - £28,000 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee discount
Quick apply
12h
General Manager
Kinu Restaurants —Nottingham
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee discount
Quick apply
5d
Contract Manager
idverde —Nottingham
- Up to £35,000 a year
- Full-time
- Maintenance
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
5d
Scrum Master (Data & Analytics)_ Scrum Master II
UST —Nottingham
- Azure
- Continuous improvement
- Agile
Quick apply
4h
B2B Lead Generation Specialist (Remote )
VectorMind —Nottingham
- £270 a month
- Part-time
- Hybrid work
- CRM software
- Salesforce
- English
- Work from home
Quick apply
8d
Agency Partnership Manager - Production
Boots —Nottingham
- Full-time
- Analysis skills
- Project management
- Employee assistance programme
- Employee discount
Front-of-House and Reception (Part-Time)
Wimpole Nottingham | Highfield House —Long Eaton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
Quick apply
6d
Salesforce Delivery Manager (Delivery Manager I)
UST —Nottingham
- Agile
- Leadership
- Communication skills
Quick apply
13d
Clinical Lead/ Deputy Manager
Active Care Group —Nottingham
- Nursing
- Hospital
- Master's degree
- Employee assistance programme
- Referral programme
Quick apply
10d
Care Assistant
Komplex Group —Nottingham
- £13.30 - £13.50 an hour
- 12 hour shift
- Life insurance
Quick apply
12d
Executive Head Chef
Sodexo —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Culinary experience
- Cooking
- Leadership
- Employee assistance programme
Quick apply
10h
Senior Legal Cashier
Lawfront —Nottingham
- Full-time
- Hybrid work
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
- Employee discount
Material Verification Engineer
M Group —Nottingham
- Travel
- IT
- Construction
- Annual leave
- Employee assistance programme
Data Architect_ Nottingham (Data Architect I)
UST —Nottingham
- Azure
- Mentoring
- APIs
Quick apply
13d
Building Services Apprentice
Equans —Nottingham
- Full-time
- Annual leave
- Employee assistance programme
Director of Practice - Blenheim Veterinary Centre
IVC —Ashbourne
- Up to £50,000 a year
- Full-time
- Management
- Communication skills
- Employee discount
7d

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Client Operations Lead - Nottingham

NCR -
Nottingham

Apply Now

Job details

Full-time
7 hours ago

Qualifications

Operations management
Sales
ITIL
Mentoring
Contracts
Communication skills
Negotiation

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Operations Lead

Location: Nottingham, UK

Position Summary

The Client Operations Leader (COL) is a customer-facing leadership role responsible for building strong, long-term customer partnerships while ensuring operational excellence in service delivery. The role drives business transformation, process optimization, and service performance, working closely with internal teams to deliver customer commitments, improve efficiency, and support business growth. Success requires strong operational leadership, a customer-first mindset, and the ability to lead teams, manage escalations, and continuously enhance the customer experience.

Areas of Responsibility

Lead and develop Client Operations Leaders and/or analytical teams through clear performance expectations and accountability.
Build a customer-focused culture that delivers business objectives and service excellence.
Collaborate across NCR teams to drive customer improvements and achieve strategic and contractual goals.
Partner with Sales to develop and execute customer solutions and identify revenue growth opportunities.
Drive margin expansion and increased revenue within existing service delivery.
Champion NCR NPS initiatives within the customer base.
Own the end-to-end customer experience, balancing service excellence with cost-to-serve objectives.
Establish a data-driven culture to identify opportunities, optimize processes, and improve operational performance.
Lead customer escalations, outages, and crisis management activities, ensuring clear communication and timely resolution.
Partner with Sales to improve customer profitability and generate year-over-year revenue growth.
Own operational KPIs and SLAs, ensuring they are monitored, managed, and achieved.
Maintain high customer satisfaction through strong relationships, expectation management, and exceptional service.
Manage CP&L, Outlook & Forecast, Annuity & T&M Revenue, and external spend.

Experience

Dynamic leader who sets high standards and inspires others to achieve them.
Proven success managing multi-location operations with a strong customer focus.
5+ years of senior leadership, operations management, and customer experience expertise.
Strong organizational, strategic, analytical, and project management capabilities.
Excellent communication, coaching, mentoring, and influencing skills.
ITIL and/or Agile certification with expertise in incident and escalation management.
Experience negotiating contracts and managing customer relationships to ensure service quality and satisfaction.
Demonstrated ability to develop strategic customer partnerships.

Skills

Strong customer focus with a commitment to exceeding expectations.
Ability to analyze data, identify trends, and drive process improvements through data-driven insights.
Strong understanding of customer needs with the ability to develop high-performing leaders and managers.
Commercial acumen with experience managing budgets, reducing costs, and maximizing revenue.
Excellent written and verbal communication skills with the ability to collaborate across cross-functional teams and customer organizations.
Strong people leadership, engagement, relationship-building, and stakeholder management skills across all organizational levels.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

client operations lead nottingham jobs in ilkeston, dby

Client Operations Lead - Nottingham

Sales Operations and Performance Manager

Business Development Manager

Assistant Manager

General Manager

Contract Manager

Operations Manager

Scrum Master (Data & Analytics)_ Scrum Master II

B2B Lead Generation Specialist (Remote )

Agency Partnership Manager - Production

Front-of-House and Reception (Part-Time)

Salesforce Delivery Manager (Delivery Manager I)

Clinical Lead/ Deputy Manager

Care Assistant

Executive Head Chef

Senior Legal Cashier

Material Verification Engineer

Data Architect_ Nottingham (Data Architect I)

Building Services Apprentice

Director of Practice - Blenheim Veterinary Centre

I want to receive the latest job alerts for client operations lead nottingham in ilkeston, dby

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