Contract services administrator Work, Jobs in Long Buckby, Nth (with Salaries)

Contract Services Administrator
Mitie —Northampton
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
4d
Clinical Administrator
Change Grow Live —Wellingborough
- £26,296.03 a year
- Remote
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
9d
Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
Customs Administrator
DACHSER & FERCAM —Northampton
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Free parking
- Annual leave
2d
Operational Bookings Administrator
Papilo Ltd —Warwick
- £28,250 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
1d
Administrator - Outpatient Services
St Andrew's Healthcare —Northampton
- £24,853 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
10d
Senior Administrator
ALP Leicester —Leicester
- £27,000 - £30,000 a year
- Full-time
- Bachelor's degree
- School
- Teaching
- Health & wellbeing programme
- Sick pay
Quick apply
12d
Legal Support Administrator - Interim
Simply Conveyancing —Daventry
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
3d
Membership Services Administrator
Independent Garage Association —Coventry
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Administrator
Outcomes First Group —Lillingstone Dayrell
- Up to £26,000 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- IT
- Employee discount
8d
Conveyancing Roles - All Levels
Key Conveyancing —Leamington Spa
- From £25,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
Quick apply
5d
Airport Administrator and Document Control Officer
Cranfield University —Cranfield
- £27,000 a year
- Full-time
- Administrative experience
- University
- IT
3d
Contract Administrator
Axil Integrated Services —Corby
- £26,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
Quick apply
1d
Business Support Administrator
ISS Facility Services —Northampton
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
10d
Admin & Operational Support Apprenticeship
Royal Mail Group —Northampton
- Full-time
- Travel
- No travel
11d
Staff - Executive Legal Assistant and Administrator
Northamptonshire Police —Northampton
- £30,333 - £32,613 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
1d
HR Operations Administrator
Caresoft Global —Coventry
- £17.69 an hour
- Hybrid work
- Microsoft Office
- Analysis skills
- Human resources
Quick apply
1d
Payments Administrator
Weatherbys Banking Group —Wellingborough
- Hybrid work
- Data entry
- Financial services
- Communication skills
- Work from home
Quick apply
1d
Marketing and Events Administrator
Ride High —Milton Keynes
- £27,000 a year
- Part-time
- Social media management
- Customer service
- Microsoft Office
Quick apply
3d

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contract services administrator jobs near long buckby, nth

Contract Services Administrator

Mitie -
Northampton

Apply Now

Job details

Permanent | Full-time
4 days ago

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

The Contract Services Administrator plays a vital role in delivering a seamless, professional experience to all Mitie Fire & Security customers, acting as a key point of contact for both existing accounts and new contract sales. This position sits at the heart of contract administration and customer support, ensuring that every interaction reflects a strong commitment to quality, accuracy, and service excellence while supporting both internal and external stakeholders.

Working closely with the Administration Supervisor, the role supports the full lifecycle of contracts, including new business, mobilisation, and renewals. As a key user of the core operating system, Cash4Windows, you will ensure customer records, service level agreements (SLAs), and contract data are accurately maintained to enable effective scheduling, engineering, and finance operations. You will help ensure full process compliance across all new contract sales and mobilisation activities, providing the administrative backbone that allows teams to operate efficiently and deliver on customer expectations.

Day to day, you will provide outstanding administrative and customer support, managing interactions, resolving routine queries, and prioritising your workload to meet changing business demands. With a proactive mindset, strong organisational skills, and confident communication, you will build positive, professional relationships that contribute to customer satisfaction and retention. You will also assist with data analysis, reporting, and identifying opportunities to improve processes and workflows, supporting continuous improvement and ensuring that services remain aligned with the Customer Charter and wider business objectives.

Main Duties

Manage client communications relating to contract renewals, ensuring timely follow-ups and accurate updates to contract data within internal systems.
Support the smooth, professional handling of the contract lifecycle from initiation through to completion, contributing directly to customer retention.
Maintain clear, consistent documentation to ensure transparency and process compliance throughout all contract activities.
Assist with contract costing by gathering information, obtaining internal quotes, and ensuring pricing data is recorded and shared accurately.
Establish and implement new contract sales processes under the direction of the Administration Supervisor.
Support mobilisation and demobilisation activities, working closely with Account Managers to meet customer expectations and internal SLAs, including adherence to the 15th monthly cut-off for future PPMs.
Prepare, validate, and manage mobilisation and data change upload sheets with a high level of accuracy.
Identify and resolve data issues following mobilisation, system changes, or integrations.
Accurately process cancellations relating to contracts, sites, systems, calls, and customer records in a timely manner.
Support the full data import process from extraction through to final upload, reducing manual intervention and minimising errors.
Align customer schedules and update purchase/work orders within internal systems to ensure accurate reconciliation between customer and internal records.
Maintain precise, up-to-date system records, clearly outlining next steps and timelines to support effective service delivery.
Review, analyse, and respond to customer enquiries within agreed SLAs.
Manage shared inbox communications and ensure calls are answered promptly to maintain a professional customer experience.
Liaise with internal teams to ensure customer requirements are met and work is completed within SLA.
Investigate and resolve invoice disputes, queries, and complaints, identifying root causes and supporting effective resolutions.
Take a proactive approach to managing workload to ensure a smooth and positive customer journey.
Produce routine reports and assist with data analysis to support team and business decision-making
Maintain high-quality documentation to ensure processes remain consistent and transparent.
Identify process flow issues, potential risks, and opportunities to streamline renewals, new contracts, renegotiations, and retention activities.
Support the Administration Supervisor in driving continuous improvement across contract and customer management processes.

Person Specification

Demonstrates excellent written and verbal communication skills, with the confidence to engage effectively at all levels.
Builds positive, professional relationships with customers and colleagues through a calm, outgoing, and respectful approach.
Able to deliver a high standard of customer service while operating within defined contract terms, processes, SLAs, and KPI
A strong team player who can also work autonomously in support of engineering teams and customer enquiries.
Professional, collaborative, and supportive in approach, helping to create a harmonious working environment.
Brings enthusiasm and a customer-focused mindset within a growing, fast-paced environment.
Highly self-motivated with strong organisational skills and the ability to manage time, workload, and priorities effectively.
Demonstrates a high level of attention to detail, ensuring accuracy and quality across all aspects of work.
Commercially aware and experienced in working within a contract-driven environment.
Competent in Microsoft Office applications, preferably at an intermediate level.
Familiar with CASH for Windows, or an equivalent contract management system.

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Refine Your Search

contract services administrator jobs in long buckby, nth

Contract Services Administrator

Clinical Administrator

Key Accounts Manager

Customs Administrator

Operational Bookings Administrator

Administrator - Outpatient Services

Senior Administrator

Legal Support Administrator - Interim

Membership Services Administrator

Administrator

Administrator

Conveyancing Roles - All Levels

Airport Administrator and Document Control Officer

Contract Administrator

Business Support Administrator

Admin & Operational Support Apprenticeship

Staff - Executive Legal Assistant and Administrator

HR Operations Administrator

Payments Administrator

Marketing and Events Administrator

I want to receive the latest job alerts for contract services administrator in long buckby, nth

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