Studio services assistant amplify u, trainee Work, Jobs in New Malden, Eng (with Salaries)

Studio Services Assistant - Amplify U, Trainee
Universal Music Group —London
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Licensing Assistant - Amplify U, Trainee
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Studio Services Assistant - Amplify U, Trainee

Universal Music Group -
London

Apply Now

Job details

4 days ago

Qualifications

Hospitality
Customer service
Microsoft Office
Administrative experience

Full job description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].

The Role

Abbey Road Studios is looking for an enthusiastic and organised Studio Services Assistant to support the day-to-day operation of our world-renowned studio facilities.

This is an exciting opportunity for someone looking to build a career within the music, film, television or creative industries. Working closely with the Studio Services team, you will help coordinate bookings, support clients throughout their studio experience, and contribute to the smooth running of studio operations.

You will gain exposure to a wide range of projects and clients while developing commercial, operational and relationship-management skills within one of the most iconic creative environments in the world.

What You'll Do

Support Studio Operations

Assist with the coordination and administration of studio bookings

Help maintain accurate booking information within internal systems

Support the Studio Services team in ensuring sessions run smoothly

Liaise with technical, facilities and hospitality teams to help deliver an excellent client experience

Assist in resolving day-to-day operational issues and escalating where appropriate

Help maintain high service standards across all studio activities

Support Client Relationships

Act as a friendly and professional point of contact for client enquiries

Assist with booking requests and provide information about studio services

Help build positive relationships with clients and support repeat business opportunities

Welcome clients to the studios and help ensure a positive experience throughout their visit

Support the team in preparing for client meetings and sessions

Commercial & Administrative Support

Support the Studio Services team on daily tasks

Support the preparation of weekly booking and pipeline updates

Help maintain accurate client records and account information

Assist with invoicing administration and client account queries

Work closely with Finance and Studio Services teams to ensure information is up to date

Business Development Support

Assist with maintaining client databases

Support outreach and relationship-building activities

Help identify new opportunities and emerging industry contacts

Contribute to commercial and marketing initiatives across the business

Who You Are

An excellent communicator with strong interpersonal skills

Organised, proactive and able to manage multiple tasks effectively

Interested in music, film, television and the creative industries

Customer-focused with a desire to deliver outstanding service

Comfortable working in a fast-paced environment

A collaborative team player with a positive attitude

Willing to learn and develop commercial and operational skills

Strong attention to detail and administrative capability

Confident using Microsoft Office and learning new systems

Flexible and adaptable when priorities change

Desirable

Previous experience in a customer service, hospitality, events, administration or studio environment

An understanding of recording, production or post-production workflows

Experience working with booking systems or CRM platforms

Why This Role Matters

The Studio Services Assistant plays an important role in helping Abbey Road Studios deliver exceptional experiences for artists, composers, filmmakers and creative partners. Through excellent organisation, communication and client support, you will contribute to the continued success of one of the world's most iconic creative destinations.

Core Competencies

Client Focus – Delivers a welcoming and professional experience

Organisation – Manages tasks accurately and efficiently

Collaboration – Works effectively across teams

Communication – Builds positive relationships with clients and colleagues

Adaptability – Responds positively to changing priorities

Initiative – Takes ownership of tasks and seeks opportunities to learn

Attention to Detail – Maintains accuracy and high standards in all work

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Amplify U - Work Experience

Apply Now

Refine Your Search

studio services assistant amplify u, trainee jobs in new malden, eng

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