And customer service Work, Jobs in Ramsgate, Ken (with Salaries)

Customer Care Executive
Precise Freight / APC Overnight —Ramsgate
- £26,509.39 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Retail Supervisor
Cotton Traders —Ramsgate
- £13.21 an hour
- Employee discount
Quick apply
5d
Customer Service Administrator
Johnsons Leisure Ltd —Birchington
- £33,000 - £35,000 a year
- Overtime
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
7d
Customer Service Assistant (Arcades)
HB Leisure —Margate
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
4d
Customer Experience Advisor
Your Leisure Kent Ltd —Sandwich
- Up to £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
14h
Sales and Customer Service Administrator
Quex Activity Centre —Birchington
- £13.00 - £13.50 an hour
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Pool Attendant
Park Holidays UK —Birchington
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Broadstairs
Oak Furnitureland —Broadstairs
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Team Member
The Rank Group —Broadstairs
- £12.71 - £14.21 an hour
- Weekend availability
- Hospitality
Quick apply
7d
Team Member
Hollywoodbowlgroup —Broadstairs
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
3d
Sales Assistant (8 hrs)
Deichmann —Broadstairs
- Up to £12.91 an hour
- 8 hour shift
- Communication skills
Sales Colleague
Currys —Broadstairs
- £12.71 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
2d
Retail Sales Adviser
VodafoneThree —Folkestone
- £15,386.80 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Veterinary Receptionist
DNAVetcare —Broadstairs
- Up to £28,000 a year
- Weekends only
- Front desk
- Communication skills
Sales Assistant
TGJones —Broadstairs
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
13h
Sales Executive
Perrys Motor Sales Ltd —Broadstairs
- £25,000 a year
- Weekend availability
- Sales
- Customer service
- Employee discount
14d
Wellness Sales Advisor
Johnsons Leisure Ltd —Birchington
- £12.71 an hour
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
Quick apply
7d
Sales Assistant
WHSmith Travel —Margate
- £10.03 - £12.25 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Depot Administration, Warehouse and Member Services Assistant
British Wool —Ashford
- £27,830 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
3d
Assistant Legal Cashier
Shared Direction Conveyancing Limited —Blean
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Accounting
Quick apply

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Customer Care Executive

Precise Freight / APC Overnight -
Ramsgate

Quick apply

Job details

Permanent | Full-time
£26,509.39 a year

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Customer service
Logistics
Microsoft Office
Customer support
Account management
Communication skills

Full job description

Location: Cliffsend, Ramsgate CT12
Salary: £26,509.39
Hours: Monday - Friday, 09:00 - 18:00
Holiday: 28 days annual leave including bank holidays
Contract: Permanent, Full-Time

Join Precise Freight – Specialists in Overnight Delivery & Fulfilment

Precise Freight is part of both the APC and Pallex delivery networks, providing overnight parcel and pallet delivery services across the UK. We also deliver tailored fulfilment, same-day delivery and bespoke customer service solutions designed around our customer’s needs.

Our people are central to everything we do. In a world where automation and AI have become the new norm, we pride ourselves on delivering a personal and outstanding customer experience, building real long-term relationships, and providing reliable service that sets us apart from the competition.

We are now looking for a proactive and customer-focused Customer Care Executive to join our growing team.

About the Role

As a Customer Experience Advisor, you will be the first point of contact for our customers, helping ensure every interaction reflects our high standards. You will support customers across a range of enquiries, resolve issues efficiently, and build trusted relationships that create a positive customer experience from collection to delivery.

This is a fast-paced role that requires excellent communication skills, strong attention to detail, and a genuine passion for helping people.

Key Responsibilities

Handle incoming customer enquiries via telephone and email in a professional and timely manner
Investigate and resolve delivery issues, service queries, and customer concerns efficiently
Build and maintain strong customer relationships to improve retention and customer satisfaction
Liaise with internal departments, operational teams and the wider network to ensure successful and smooth delivery of customers freight.
Make proactive outbound calls to customers to identify opportunities, strengthen relationships, and support business growth
Maintain accurate customer records and update internal systems
Monitor customer accounts and provide updates on delivery statuses where required
Escalate complex issues appropriately and follow through to resolution
Identify recurring customer concerns and suggest service improvements
Support the wider customer service and operations teams where needed
Account Administration, including accurately booking on deliveries/collections on behalf of customers

What We're Looking For

Previous customer service, customer experience, account management, or logistics experience
Excellent verbal and written communication skills
Strong problem-solving ability and a calm, professional approach under pressure
Confident using Microsoft Office and the ability to learn new systems
Ability to manage multiple tasks and prioritise workload effectively
Positive attitude with a proactive, team-focused mindset
Strong attention to detail

Desirable (but not essential)

Experience within transport, logistics, courier, or overnight delivery environments

If you enjoy delivering excellent customer service and want to be part of a growing, customer-focused business, we'd love to hear from you.

Apply today and join Precise Freight.

Job Types: Full-time, Permanent

Pay: £26,509.39 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have experience providing customer support through both verbal and written communication?

Work Location: In person

Quick apply

Refine Your Search

and customer service jobs in ramsgate, ken

Customer Care Executive

Retail Supervisor

Customer Service Administrator

Customer Service Assistant (Arcades)

Customer Experience Advisor

Sales and Customer Service Administrator

Pool Attendant

Retail Sales Advisor - Broadstairs

Team Member

Team Member

Sales Assistant (8 hrs)

Sales Colleague

Retail Sales Adviser

Veterinary Receptionist

Sales Assistant

Sales Executive

Wellness Sales Advisor

Sales Assistant

Depot Administration, Warehouse and Member Services Assistant

Assistant Legal Cashier

I want to receive the latest job alerts for and customer service in ramsgate, ken

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