Strategy & operations manager Work, Jobs in Remote (with Salaries)

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6d

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Operations Manager - LINK (23143)

Barnardo's -
Remote

Apply Now

Job details

Permanent | Full-time
£43,927 - £58,927 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Leadership
Communication skills

Full job description

Operations Manager – Barnardo's LINK Adoption & Family Support Service

Location: Flexible / Home-based (with national travel)
Salary: Competitive, dependent on experience
Contract: Full-time

About the Service

For over twenty years, Barnardo's LINK has delivered high-quality post adoption support to children and families. Our work supports prospective adopters, adoptive families, children and young people, birth family relatives, and families funded via the Adoption Special Guardianship Support Fund (ASGSF).

We also have well established contracts with Health and Local Authority Commissioners offering short term therapeutic intervention to support families affected by mental health. To deliver the service we work with a network of independent therapists across England, offering both virtual and face-to-face therapeutic and parenting support.

A core component of our work is our Attachment Focused Therapy, which strengthens relationships between parents and children and supports the development of secure attachments. Our approach is grounded in Dyadic Developmental Psychotherapy (DDP) and the principles of PACE (Playfulness, Acceptance, Curiosity, Empathy).

The Opportunity

We are seeking an experienced and dynamic Operations Manager to drive excellence across Barnardo's LINK. This is a senior role with strategic, operational and practice leadership responsibilities, supporting the continued growth and development of our post-adoption support work.

Key Responsibilities

Lead and embed high quality therapeutic practice across LINK and wider Barnardo's Family Placement provision, ensuring learning is shared and applied effectively.
Oversee and manage relationships with commissioners, including Local Authorities, Health partners, and ASGSF-funded contracts.
Represent Barnardo's at internal and external forums within the adoption sector.
Drive continuous service improvement, building on our 2026 Ofsted Outstanding judgement.
Lead on recruitment, training, and development of therapists, ensuring a strong and responsive national network.
Identify opportunities for service growth, development, and promotion.

About You

You will bring:

Significant experience in post-adoption support, including therapeutic work with children and families.
Strong knowledge of attachment theory, therapeutic parenting models, and trauma-informed practice.
Experience of working with commissioning frameworks such as the Adoption & Special Guardianship Support Fund (ASGSF).
Proven ability to lead services and manage partnerships with commissioners and stakeholders.
A passion for improving outcomes for children, young people and families through innovative, evidence-based practice.
Excellent communication, leadership and influencing skills.

Why Barnardo's?

At Barnardo's, we are committed to transforming the lives of the most vulnerable children.

Joining LINK means:

Being part of a nationally recognised, Ofsted Outstanding Service
Working within a values-driven, child-centred organisation
Access to ongoing professional development and leadership opportunities
Making a real difference to adoptive families and mental health wellbeing

to help shape the future with Barnardo's LINK Adoption & Family Support Service.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
Service related sick pay from day 1
Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
Cycle2work scheme
Interest free season ticket loans
Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20% discount at Barnardo's stores
Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
Free access to round the clock employee assistance program for advice and support
Access to Barnardo's Learning and Development offer

T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

Reference number:
23143
Job Title:
Operations Manager - LINK
Location:
Workplace offer: Hybrid working, Barnardo's hub/office or home address
Contract type:
Permanent
Hours:
37
Salary:
£43,927 - £58,927 plus Office at Home Allowance £312 per annum
Closing Date:
26 June 2026
Interview Date:
TBC

Benefits

Discounts at 100's of retailers

Employee suggestion scheme

Company pension

Employee Assistance Programme

Apply Now

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