service coordinator Work, Jobs in rochdale (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
Scheduling Co-ordinator
Field Service Solutions —Bury
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
4h
Passport Coordinator
Salford City College —Salford
- £29,199 - £37,006 a year
- Full-time
- Military
- Free parking
- Employee discount
4h
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
8d
Project Coordinator
M Group —Burnley
- £30,000 - £40,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Bank Wellbeing Coordinator
Advinia Healthcare —Bury
- £13.45 an hour
- Part-time
- Paid training
- Referral programme
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Case Coordinator
Smile Mediation Ltd —Burnley
- £13.45 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
3d
Care Coordinator
Apollo Home Healthcare —Heywood
- From £27,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Referral programme
Dispatch Coordinator
Innovative Technology Ltd —Oldham
- Full-time
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexible schedule
22h
Operations Coordinator
SOAP MEDIA —Manchester
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
1d
Deputy Designated Safeguarding Lead and LAC Coordinator
E-ACT Royton and Crompton Academy —Oldham
- £29,639.20 - £33,615.54 a year
- School
- Annual leave
- Employee assistance programme
2d
University Clearing Coordinator
Hays Business Support —Manchester
- £15.36 an hour
- Monday to Friday
- University
1d
Poetry Project Coordinator
Manchester Metropolitan University —Manchester
- £31,236 - £34,610 a year
- Hybrid work
- Customer service
- Project management
- University
- Life insurance
Sales Coordinator
Solotech Inc. —Rochdale
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
6d
Recovery Coordinator
Change Grow Live —Manchester
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Annual leave
- Employee discount
Desktop Account Controller
ABCA Group Ltd —Oldham
- £30,000 a year
- CRM software
- Microsoft Excel
- Customer service
Quick apply
Office Coordinator
Bibby Financial Services —Salford
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
2d
M&E Coordinator
Radisson Hotel Group —Manchester
- £27,316.25 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Academy Experience Coordinator
mydentist —Manchester
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
6d

I want to receive the latest job alerts for service coordinator in rochdale

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in rochdale

Helpdesk Manager

Scheduling Co-ordinator

Passport Coordinator

Quality Assurance Specialist

Project Coordinator

Bank Wellbeing Coordinator

Service Coordinator

Case Coordinator

Care Coordinator

Dispatch Coordinator

Operations Coordinator

Deputy Designated Safeguarding Lead and LAC Coordinator

University Clearing Coordinator

Poetry Project Coordinator

Sales Coordinator

Recovery Coordinator

Desktop Account Controller

Office Coordinator

M&E Coordinator

Academy Experience Coordinator

I want to receive the latest job alerts for service coordinator in rochdale

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected