Customer support & client services Work, Jobs in Ruskington, Lin (with Salaries)

Change of Tenancy and Voids Administrator
Utility Aid —Sleaford
- £25,528 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
Accommodation Booking Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
11d
Customer Services Executive
Reconomy Connect —Newark-on-Trent
- £27,980 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
Customer Services Team Leader
Grantham's . (Formally Grantham Caravans) —Grantham
- £29,500 - £31,500 a year
- Full-time
- Customer service
- Supervising experience
- Continuous improvement
Quick apply
4d
Client Care & Clinic Coordinator
Lincs Injury Clinic —Lincoln
- From £13 an hour
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Social media management
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Customer Service Assistant
ESS Compass —Sleaford
- £12.76 an hour
- Part-time
Sales Support Administrator
Pallinc Ltd —Market Rasen
- £27,000 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Support Analyst
Gilson Gray (England) Ltd —Lincoln
- £32,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Life insurance
Quick apply
2d
Support Case Officer
PayPlan —Grantham
- £26,436.80 a year
- 8 hour shift
- Customer service
- Communication skills
Customer Service Assistant Supervisor
ESS Compass —Cranwell
- £13.26 an hour
- Part-time
Import and Export Administrator
JG Pears Group —Newark-on-Trent
- From £30,500 a year
- 8 hour shift
- Customer service
- English
- In-person
- Employee discount
- Life insurance
Quick apply
2d
here.
Streets Heaver —Lincoln
- £27,500 a year
- Full-time
- Hybrid work
- SQL
- IT
- Communication skills
- Annual leave
Sales Development Representative
Apogee Corp —Witham St Hughs
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Employee assistance programme
Internal Sales Executive
REXEL —Lincoln
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
8d
Banking Cashier
Horncastle Banking/Cash Hub —Horncastle
- £13.25 an hour
- Part-time
- Customer service
- Basic maths
- Organisational skills
Quick apply
5d
Performance and Conversational Coach
PayPlan —Grantham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
Recovery Worker - HMP Lincoln
WithYou —Lincoln
- £26,250 - £30,900 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Paralegal (12-month secondment)
Barbon Group Ltd. —Lincoln
- Part-time
- Computer literacy
- Microsoft Office
Quick apply
here
Streets Heaver —Lincoln
- £38,500 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Case Officer
PayPlan —Grantham
- £26,436.80 a year
- Full-time
- Customer service
- Communication skills

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Change of Tenancy and Voids Administrator

Utility Aid
Sleaford

Quick apply

Job details

Full-time | Fixed term contract
£25,528 a year
4 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Sales support
Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Analysis skills
Organisational skills
Communication skills
Time management

Full job description

Utility Aid is the UK's leading energy broker for the not-for-profit sector, helping charities, housing associations, schools and community organisations reduce their utility costs and manage their energy contracts effectively. We are passionate about delivering exceptional service and creating positive outcomes for our clients.

We are looking for a highly organised and detail-oriented Change of Tenancy & Voids Administrator to join our growing Operations team.

The Role

As a Change of Tenancy & Voids Administrator, you will be responsible for managing the end-to-end processing of tenancy changes and void property notifications for our charity and social housing clients.

You will play a key role in ensuring utility accounts are updated accurately when residents move in and out of properties, helping clients avoid unnecessary charges, minimise void-period liabilities and maintain accurate billing records.

This is an excellent opportunity for someone with strong administration skills who enjoys problem-solving, working with data, and building positive relationships with clients and suppliers.

Key Responsibilities

Receive, validate and process change of tenancy notifications.
Accurately record tenant move-in and move-out information.
Submit tenancy changes to utility suppliers within agreed timescales.
Monitor and manage outstanding cases through to completion.
Investigate and resolve rejected submissions, discrepancies and account issues.
Process void property notifications and update utility accounts accordingly.
Support clients in managing utility liabilities during void periods.
Monitor void accounts to ensure billing accuracy and minimise unnecessary charges.
Assist with the transition of properties from void to occupied status.
Act as a key point of contact for housing associations, charities and social landlords.
Liaise with utility suppliers to resolve account queries and disputes.
Provide regular updates on case progress and outcomes.
Build and maintain strong professional relationships with stakeholders.
Produce accurate monthly operational reports.
Analyse tenancy change, void and billing data to identify trends and opportunities for improvement.
Monitor service level agreements (SLAs) and key performance indicators (KPIs).
Support management reporting and client review meetings.
Retrieve invoices from supplier portals across multiple utilities.
Validate invoices against contracted rates, VAT, Climate Change Levy (CCL) and other charges.
Identify billing anomalies and discrepancies.
Raise and manage supplier queries through to resolution.
Produce validation reports detailing financial recoveries and corrective actions.
Maintain accurate records in line with company procedures.
Ensure compliance with GDPR and data protection requirements.
Identify and escalate potential risks, service issues or data errors.
Contribute to continuous improvement initiatives across the department.

What We're Looking For

Strong administrative and organisational skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to manage multiple tasks and priorities effectively.
Customer-focused approach with excellent problem-solving abilities.
Good working knowledge of Microsoft Office applications.
Ability to work independently and collaboratively within a team.
Experience within utilities, social housing, local government or customer service environments.
Knowledge of change of tenancy and void property processes.
Experience working with housing associations, charities or social landlords.
Understanding of utility billing, invoicing or supplier processes.

Personal Attributes

Highly organised and methodical.
Proactive and solution-oriented.
Reliable, accountable and professional.
Strong analytical and problem-solving skills.
Positive attitude with a commitment to excellent customer service.
Comfortable working in a fast-paced environment.

If you are an organised administrator with strong attention to detail and a passion for delivering excellent service, we'd love to hear from you.

Pay: £25,528.00 per year

Benefits:

Company pension
Cycle to work scheme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in ruskington, lin

Change of Tenancy and Voids Administrator

Accommodation Booking Customer Service Assistant

Customer Services Executive

Customer Services Team Leader

Client Care & Clinic Coordinator

Customer Service Assistant

Sales Support Administrator

IT Support Analyst

Support Case Officer

Customer Service Assistant Supervisor

Import and Export Administrator

here.

Sales Development Representative

Internal Sales Executive

Banking Cashier

Performance and Conversational Coach

Recovery Worker - HMP Lincoln

Paralegal (12-month secondment)

here

Case Officer

I want to receive the latest job alerts for customer support & client services in ruskington, lin

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