Assistant management Work, Jobs in Southport Pr9 (with Salaries)

Customer Experience & Quality Coach
Direct Accident Management Ltd —Burscough
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Project Management & Town Planning Assistant
Graham Anthony Associates —Garstang
- £27,000 - £35,000 a year
- Full-time
- CAD
- Data analysis skills
- Project management
Quick apply
8d
Internal Sales Advisor
Aqua Cure —Burscough
- £30,000 - £33,500 a year
- Full-time
- Sales
- Negotiation
- Free parking
- Employee discount
Quick apply
Student Accommodation Assistant
McComb Property Company —Ormskirk
- From £14 an hour
- Temporary
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
Assistant General Manager
Mikhail Hotels & Leisure Group —Southport
- From £33,000 a year
- Full-time
- Bilingual
- Hospitality
- English
Quick apply
2d
Customer Service / Administrative Assistant
Reliant Direct —Blackpool
- £26,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Healthcare Assistant
Priory Group —Southport
- £13.75 an hour
- Weekend availability
- English
- IT
- Care plans
- Free parking
- Annual leave
Receptionist
Face For Business —Burscough
- From £25,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
19h
Care Assistant Days
Sandstone Care Group —Southport
- £13.58 an hour
- 8 hour shift
- Care plans
- Employee discount
- Referral programme
Assistant Operations Leader
Evolve Commercial Cleaning Ltd —Preston
- From £14.50 an hour
- Part-time
- Hybrid work
- English
- Microsoft Office
- Travel
- Health & wellbeing programme
- Employee discount
Quick apply
3d
ABA Tutor
Advance Therapy —Preston
- £15 - £22 an hour
- Part-time
- Applied behaviour analysis
- English
- Master's degree
- Free parking
Quick apply
Care Assistant
Sandstone Care Group —Southport
- £13.58 - £14.15 an hour
- 8 hour shift
- Care plans
- Employee discount
- Referral programme
Assistant Psychologist
Priory —Blackburn
- £26,280 a year
- Full-time
- Bachelor's degree
- Psychology
- Free parking
- Annual leave
Quick apply
4d
Nursing Associate - Lower GI
Mersey and West Lancashire Teaching Hospitals NHS Trust —Southport
- £28,392 - £31,157 a year
- Part-time
- Communication skills
8d
Sales Assistant
Homebird Interiors St Annes —Lytham St. Annes
- From £12.71 an hour
- Part-time
- Customer service
- Organisational skills
- IT
- Employee discount
Quick apply
11d
Customer Service Assistant
Tenpin —Southport
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Head Fryer
Papas Fish and Chips ( Southport ) —Southport
- From £14.50 an hour
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Profit sharing
Quick apply
6d
Senior Care Assistant (Days)
Sandstone Care Group —Burscough
- £15.03 an hour
- Day shift
- Microsoft Outlook
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Hirer Relations Assistant
Edu-Lettings UK Ltd —Bolton
- £26,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Catering Assistant
Mersey and West Lancashire Teaching Hospitals NHS Trust —Southport
- £25,272 a year
- Part-time
- Customer service
- Restaurant experience
- Kitchen experience
3d

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Customer Experience & Quality Coach

Direct Accident Management Ltd -
Burscough

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Quality assurance
Communication skills

Full job description

Customer Experience & Quality Coach

Location: Burscough, Ormskirk

Salary: Competitive

Contract Type: Permanent

Position Type: Full Time Monday to Friday

Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.

We are seeking an experienced and empathetic Customer Experience & Quality Coach to support the standard of customer interactions across our business. This role will play an important part in ensuring our customers receive consistently high-quality, professional, and compassionate service.

This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stake holders and ensure that everyone has a positive experience by delivering an outstanding service.

Responsibilities to include:

· Call Monitoring & Quality Review — conducting regular call audits to assess service standards, identify strengths and development areas, ensure compliance with internal processes, and maintain a consistent customer experience across the team.

· Coaching & Development — providing structured feedback, one‑to‑one coaching sessions and ongoing support to help team members improve performance, build confidence and develop the skills needed to deliver high‑quality outcomes.

· Recognition & Performance Tracking — monitoring individual and team performance metrics, recognising achievements, reinforcing positive behaviours and ensuring targets, KPIs and service levels are consistently met.

· Quality Assurance & Continuous Improvement — analysing trends, identifying process gaps, recommending improvements and implementing best‑practice initiatives to enhance efficiency, accuracy and overall service delivery.

About You:

· Experience in quality assurance, call coaching, customer experience or training, with the ability to assess performance and drive service standards

· Strong understanding of customer service excellence and how to embed best practice across teams

· Exceptional communication and interpersonal skills, with the ability to build rapport and influence positively

· Skilled in delivering constructive, motivating and supportive feedback that encourages improvement

· Highly organised with strong attention to detail and accurate record‑keeping to support compliance and performance tracking

What we offer in return:

A competitive salary
22 days holiday + your Birthday off + plus 8 bank holidays.
Income protection, dental plan, critical illness cover & death in service cover
Employee Assistant Programme.
Workplace pension scheme.
Free onsite parking
The opportunity to develop a rewarding and successful career

Job Types: Full-time, Permanent

Work Location: In person

Quick apply

Refine Your Search

assistant management jobs in southport pr9

Customer Experience & Quality Coach

Project Management & Town Planning Assistant

Internal Sales Advisor

Student Accommodation Assistant

Assistant General Manager

Customer Service / Administrative Assistant

Healthcare Assistant

Receptionist

Care Assistant Days

Assistant Operations Leader

ABA Tutor

Care Assistant

Assistant Psychologist

Nursing Associate - Lower GI

Sales Assistant

Customer Service Assistant

Head Fryer

Senior Care Assistant (Days)

Hirer Relations Assistant

Catering Assistant

I want to receive the latest job alerts for assistant management in southport pr9

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