Service analyst Work, Jobs in Stalybridge, Gtm (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
6h
1st Line Support Analyst
Eventura Limited —Bolton
- From £26,500 a year
- Full-time
- Azure
- Customer service
- English
- Store discount
- Work from home
Quick apply
Quality Assurance and Data Support Officer
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £32,073 - £39,043 a year
- Full-time
- Annual leave
- Employee discount
1d
Senior Reporting and Insights Analyst
Clear Business —Sale
- £39,840 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Risk and Compliance Analyst
CAML —Manchester
- £45,000 - £50,000 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
10d
Intelligence Analyst
Ministry of Justice —Manchester
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
9d
Business Analyst (DV Security Clearance)
CGI —Manchester
- Full-time
- Agile
Quick apply
5d
Leakage Analyst
United Utilities —Manchester
- £38,346 a year
- Microsoft Excel
- Microsoft Office
- In-person
- Annual leave
- Employee assistance programme
5d
Global EPR Compliance Analyst
Ecoveritas Ltd —Manchester
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Sick pay
Quick apply
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Data Analyst
Business Support Business Finance (BSBF) —Manchester
- Up to £37,450 a year
- Full-time
- CRM software
- Microsoft Excel
- Data analysis skills
3d
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
PMO Manager
Manchester Airport —Manchester
- Microsoft Office
- Project management
- Communication skills
- Free parking
- Employee discount
10d
Business Analyst
Manchester Airport —Manchester
- Hybrid work
- Business development
- Analysis skills
- Agile
- Free parking
- Employee discount
10d
Head of Quality
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £66,582 - £77,368 a year
- Full-time
- Annual leave
- Employee discount
11d
Product Development Manager
MetroRod Ltd —Macclesfield
- £70,000 - £95,000 a year
- Full-time
- Azure
- Management
- Product management
- Annual leave
- Employee assistance programme
Quick apply
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Business Consulting Manager
BCCMW Corporate Management Services Ltd —Manchester
- £2,200 - £4,200 a month
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Sick pay
Quick apply
7h
Operations Coordinator
JCDecaux —Manchester
- Full-time
- Customer service
- Organisational skills
12d

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service analyst jobs near stalybridge, gtm

Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
6 hours ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

service analyst jobs in stalybridge, gtm

Technical Support Supervisor

1st Line Support Analyst

Quality Assurance and Data Support Officer

Senior Reporting and Insights Analyst

Risk and Compliance Analyst

Intelligence Analyst

PMO Analyst

Business Analyst (DV Security Clearance)

Leakage Analyst

Global EPR Compliance Analyst

Service Inbound Analyst

Data Analyst

Service Desk Analyst

PMO Manager

Business Analyst

Head of Quality

Product Development Manager

Applications Support Analyst

Business Consulting Manager

Operations Coordinator

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