Service team lead Work, Jobs in Stirling, Sct (with Salaries)

Duty Manager
Stirling Hotel Services Ltd —Stirling
- From £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
- Referral programme
Quick apply
Service Manager
Invercare —Stirling
- £33,573.80 a year
- Full-time
- Management
- Supervising experience
- Driving
- Paid training
Quick apply
5d
Team Leader
Home Bargains —Stirling
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
Assistant Service Manager
Invercare —Stirling
- £29,725.80 a year
- Weekend availability
- Management
- Supervising experience
- Driving
- Annual leave
Quick apply
5d
Showroom Assistant
The Bathroom Co Stirling —Stirling
- £12.90 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Team Leader
The Perfume Shop —Stirling
- £14.49 an hour
- Sales
- IT
- Leadership
- Employee discount
10d
Trainee Manager - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £26,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Quick apply
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
14d
Counter Manager - Stirling
Benefit Cosmetics UK —Stirling
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Asistant Manager
Beatsons Building Supplies —Stirling
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
Quick apply
2d
FOH Team Leader
Pub & Grill - BRA_205 —Stirling
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Senior Manager – Finance Systems and Charging
Scottish Environment Protection Agency —Stirling
- £69,795 - £76,740 a year
- Full-time
- Analysis skills
- IT
- Leadership
- Annual leave
- Employee discount
Events Operations Manager (F&B)
Gleneagles —Auchterarder
- £53,363 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
10d
Research Assistant Evidence and Evaluation (IMPACT)
University of Stirling —Stirling
- £31,236 - £37,694 a year
- Part-time
- Care experience
- Data analysis skills
- Master's degree
3d
Restaurant Manager
H4 Hospitality —Bridge of Allan
- £24,420 - £30,000 a year
- Full-time
- Hospitality
- Culinary experience
- Restaurant management
Quick apply
3d
Shift Manager
Greggs —Alloa
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
3d
Workshop Controller
Arnold Clark —Stirling
- £35,000 - £45,000 a year
- Sales
- IT
- Annual leave
- Employee discount
Quick apply
Team Leader - Operations
36T Hub Intl —Edinburgh Airport
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
Sales Executive
The Golden Lion (Stirling) —Stirling
- From £27,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply

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Duty Manager

Stirling Hotel Services Ltd
Stirling

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Discounted or free food
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Food safety
Leadership
Communication skills
Hotel experience

Full job description

About Us

Stirling Court Hotel, located within the beautiful University of Stirling campus, is a busy, conference-led hotel offering accommodation, meetings, and events. We pride ourselves on delivering exceptional guest experiences across all areas of our operation.

We are now looking for a Duty Manager with a strong Food & Beverage background to join our management team and play a key role in the smooth day-to-day running of the hotel.

The Role

As Duty Manager, you will act as the senior leader on shift, ensuring the efficient operation of all departments and delivering an outstanding guest experience.

A key focus of this role is driving high standards within our Food & Beverage operation, supporting service delivery, team performance, and guest satisfaction across restaurants, bars, and event catering.

Key Responsibilities

Operational Leadership

Take full responsibility for hotel operations during your shift
Oversee all departments with particular focus on Food & Beverage service standards and delivery
Maintain high standards of cleanliness, presentation, and service
Lead shift briefings, handovers, and daily checks

Guest Experience

Deliver exceptional customer service across all areas, especially within restaurant, bar, and event dining experiences
Handle guest queries and resolve any issues professionally
Manage VIP arrivals, group check-ins, and special requests
Ensure consistent service across accommodation and F&B outlets

Food & Beverage Focus

Support and oversee the day-to-day F&B operation, ensuring smooth service during busy periods
Work closely with kitchen and service teams to deliver high-quality dining experiences
Monitor service standards, team efficiency, and guest feedback within F&B areas
Drive upselling and revenue opportunities across food and drink offerings

Meetings & Events

Ensure meeting and event spaces are set up correctly and on time
Oversee event catering and hospitality delivery, ensuring a seamless guest experience
Work closely with Events, AV, and Catering teams during conferences and functions

Team Leadership

Supervise and support team members across all departments
Provide coaching and guidance, particularly within Food & Beverage teams
Promote a positive, guest-focused culture
Ensure effective communication across departments

Health, Safety & Compliance

Act as the responsible person on duty for H&S and security
Ensure compliance with food safety and licensing regulations
Conduct safety and compliance checks
Respond to incidents and emergencies as required

Financial & Commercial Awareness

Control labour, costs, and waste during shifts, with attention to F&B margins and efficiency
Drive revenue through upselling across rooms, meetings, and F&B
Authorise refunds and comps within guidelines

Administration

Complete shift reports and maintain accurate records
Communicate maintenance and operational issues
Ensure systems are kept up to date

About You

Proven experience in a supervisory or Duty Manager role within hospitality
Strong Food & Beverage background with experience managing or supervising service
Experience working in a hotel with meetings and events
Strong knowledge of both Front Office and F&B operations
Ability to lead F&B teams during busy service periods
Excellent leadership, organisational, and communication skills
Calm, confident, and solutions-focused under pressure
Good understanding of UK food safety, licensing, and health & safety regulations

Desirable:

Experience in a conference-led or corporate hotel
Knowledge of hotel PMS or event systems
First Aid or Fire Marshal certification

What We Offer

Competitive salary
Full-time, stable hours (40 per week)
Opportunity to work in a dynamic, conference-led hotel
Supportive team environment within a well-established organisation
Career development opportunities

Working Hours

This is a shift-based role, including evenings, weekends, and bank holidays. You will be highly visible across the hotel and occasionally responsible for lone management cover.

Pay: From £30,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in stirling, sct

Duty Manager

Service Manager

Team Leader

Assistant Service Manager

Showroom Assistant

Team Leader

Trainee Manager - Stirling

Customer Care & Lead Generation Advisor

Counter Manager - Stirling

Asistant Manager

FOH Team Leader

Senior Manager – Finance Systems and Charging

Events Operations Manager (F&B)

Research Assistant Evidence and Evaluation (IMPACT)

Restaurant Manager

Shift Manager

Customer Service Team Manager 24/7 shift pattern

Workshop Controller

Team Leader - Operations

Sales Executive

I want to receive the latest job alerts for service team lead in stirling, sct

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