Customer accounts manager Work, Jobs in Tiverton, Dev (with Salaries)

Customer Accounts Manager
SNG (Sovereign Network Group) —Exeter
- £42,000 - £52,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Regional Sales Manager
OrderYOYO —Exeter
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Sales Manager
MTI Tech Ltd —Honiton
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
3d
Contracts Manager
Glanua —Exeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
Zenith Doors Industrial Ltd —Bovey Tracey
- From £28,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
Quick apply
1d
Sales Coordinator
Emmi Desserts Taunton —Taunton
- £27,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Employee discount
Quick apply
4d
Practice Manager
The South Lawn Medical Practice —Exeter
- £42,000 - £47,500 a year
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Sick pay
Quick apply
4d
International Development Delivery Manager
Met Office —Exeter
- £43,081 - £46,728 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
Quick apply
Head of Account Management
GK Signs & Screenprint Ltd —Exeter
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
13d
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
Finance Administrator
South West Metal Finishing Ltd —Exeter
- From £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Senior Property Surveyor - Care
Sanctuary Care —Exeter
- £44,159.49 a year
- Full-time
- Contracts
- Construction
- Annual leave
- Employee assistance programme
Quick apply
Xtra Local Territory Sales Manager (TSM)
Bestway Group —Exeter
- £32,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
Service Development Manager - 12 month fixed term contract
EDF Energy —Exeter
- £45,760 a year
- Hybrid work
- Continuous improvement
- Communication skills
5d
Sales Ledger Administrator
St David's Poultry Team Ltd —Lympstone
- £27,000 - £29,000 a year
- Full-time
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Area Sales Manager - Newton Abbot/Moors
Westcountry Foodservice Ltd —Kingsteignton
- Full-time
- Sales
- Salesforce
- Analysis skills
- Employee discount
Quick apply
6h
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Business Development Officer
University of Exeter —Exeter
- From £33,951 a year
- Hybrid work
- Business development
- University
- Annual leave
Pharmacy Manager - Minehead
Tesco UK —Minehead
- £44,990 - £61,861 a year
- Full-time
- IT
Account Manager
Flannery Plant Hire —Exeter
- Sales
- Customer service
- Business development
- Annual leave
- Employee assistance programme

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Customer Accounts Manager

SNG (Sovereign Network Group) -
Exeter

Apply Now

Job details

Full-time
£42,000 - £52,000 a year

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Leadership
Communication skills

Full job description

Salary:

£42,000.00 - £52,000.00 Per year ‌

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as building thousands of new affordable homes every year.

We have an opportunity for an Income Manager to join our team, to help manage and deliver our income recovery service. This role involves using data to make informed decisions and respond quickly to customer needs and external changes.

This role will be based in Exeter with travel to other offices as and when required. SNG take a hybrid approach combining office and home working, with a minimum requirement of 2 days a week in the office.

The Role:

You will report to a Senior Customer Accounts Manager and lead a team of Customer Accounts Officers and Customer Income Advisors . Your focus will be on delivering an outstanding income recovery service across your locality, ensuring effective day-to-day income collection and related services. You'll collaborate with the wider management team to meet performance targets, operational goals, and industry best practices.

Your responsibilities will include :

Lead and support a team, fostering a high-performing and professional environment.
Work with the management team to meet challenging targets and deliver high levels of customer satisfaction, cost-effectiveness, and value for money.
Ensure your team collaborates with other teams to provide a customer-centric service.
Use a data-driven approach to improve service delivery and efficiency.
Manage data related to income performance as per Sovereign's guidelines

To be successful in this role you'll need:

Essential:

Experience in a similar role within social housing, including income recovery for various tenures.
Knowledge of managing arrears in rented, leasehold, and shared ownership properties.
Proven ability to lead and motivate a rent/income collection team.
Up-to-date knowledge of legislation, regulations, and standards related to income collection.
Experience in using data to drive service performance and deploy resources effectively.
Strong leadership, communication, and interpersonal skills.
Evidence of excellent customer service in a complex environment.

Desirable:

Membership in a professional body like CIH (Chartered Institute of Housing) is a plus, but not essential.

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Apply Now

Refine Your Search

customer accounts manager jobs in tiverton, dev

Customer Accounts Manager

Regional Sales Manager

Sales Manager

Contracts Manager

Customer Service Coordinator

Sales Coordinator

Practice Manager

International Development Delivery Manager

Head of Account Management

Account Manager

Finance Administrator

Senior Property Surveyor - Care

Xtra Local Territory Sales Manager (TSM)

Service Development Manager - 12 month fixed term contract

Sales Ledger Administrator

Area Sales Manager - Newton Abbot/Moors

Customer Success Manager

Business Development Officer

Pharmacy Manager - Minehead

Account Manager

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